Absolutely fantastic experience buying an exclusive figure. No issues whatsoever and will use the service again in the future. The website is easy to use and has live stock tracking, something... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
Preorder Shopping Service from Japan. We at YoyakuNOW help you to preorder and buy all kinds of products such as hobbies, exclusive Japanese items like Anime Figures, Trading Card Games and much more! Buy safely directly from the maker and official Japanese distributor with YoyakuNOW
Contact info
北斎院町46−2, 791-8031, Matsuyama, Japan
- 089-908-9785
- [email protected]
- yoyakunow.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
GREAT
Great customer service and smooth communication. My order was shipped from Japan to the Czech Republic with DHL, arrived safely, and the product is really nice. Thank you — this was my first purchase from Japan and it was a great experience.
Excellent shop for Japanese goods
Absolutely fantastic experience buying an exclusive figure. No issues whatsoever and will use the service again in the future.
The website is easy to use and has live stock tracking, something that other similar sites are missing. After purchasing the item, I was guided through the payment and shipping process by the General Manager, Otachi Ryota. Thank you very much for your help.
Fast shipping within the expected time frame for EMS and the tracking url was sent via messaging on the website. The figure box was wrapped in bubble wrap and kept firmly in place by paper packing. Finally, the outside box had fragile labels stuck on either side and was very sturdy.
I highly recommend using this service.
Thank you.
Amazing Store
Everything went perfect, the package was very well protected and it arrived in a few days. Very good prices and excelent customer service
It’s real and they have amazing customer service
Thank you so much for the wonderful experience will be ordering from here again
My experience with yoyakunow has been…
My experience with yoyakunow has been phenomenal, I haven’t had such a great experience with commutation as yoyakunow’s staff I’m really at a loss for words these guys have done a great job, props to them.
First time ordering and receiving goods…
First time ordering and receiving goods from Yoyakunow. The experience was excellent. Everything was communicated well to me and I truly appreciate that they will store my goods so that I can ship more in bulk. Shipment arrived quickly and was packed with care. That, along with good prices, will make me become a long time customer.
I recently bought the Mafex Gambit very…
I recently bought the Mafex Gambit very Good pricing, item arrived before expected and communication was prompt
Great service!
Items were prepared for shipping on Jan 14th, shipped via EMS on the 19th, and received today on the 29th. All in all really great as thats how EMS normally takes for orders over here in the Philippines. They were incredibly diligent in updating me on my order and answered my questions quickly. Thank you so much! will definitely be using their service again if I ever miss anything on P-Bandai
Great communication and shipping time…
Great communication and shipping time but was definitely disappointed with the cost of shipping, vivionblue does flat 22 for DHL and no customs tax, I paid double that for the same shipping here, weary I may not buy again as the shipping cost is half the figure price
Great communication with their staff
Great communication with their staff, and they will answer you promptly. Fairly priced for their toys and goods
Great customer service
Great customer service , every small and stupid question was answered, real nice service. Smooth transaction.
They were really nice and cooperate…
They were really nice and cooperate with me on the shipping costs
Business done right
Excellent company. The first order with them was so smooth, i have since made another 3 orders with them. This is all in the span of January, i love this company i don't think my wife will.
Very Helpful
Easy purchase, and support team was incredibly helpful setting up shipping and explaining the tariff process.
Good customer service and great…
Good customer service and great shipping given it came from Japan
Very nice customer service.
super polite
cordiali e bravissimi
(polite)
the shipment arrived in time as i was told and there were no problems with it
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








