MR FRANCIS M SAMUELS

Clarkston branch staff very helpful, particularly Kyle who identified the issue with a tyre as a faulty/leaking wheel rim bead.

Two DIMPLEX QUANTUM QM100RF and one QM050RF storage heaters were installed on 11 March 2025. They replaced three previous heaters, installed over 30 years ago.
The difference is as you would expect, night and day, not least the digital controls giving much more flexibility over their use.
I spoke with Mark from their customer support team this morning, regarding some programming advice and he could not have been more helpful. What initially looked like a myriad of menus and sub menus, was easily navigated to give me the results that suit very well.
Five stars due to Mark, he is a credit to Dimplex.

Katie was most helpful, answering two enquiries quickly and fully.

Jennifer & Andrea have been most helpful during the entire period of this issue affecting my on-line time. Save for a small glitch that another colleague caused, the service was excellent and they have also offered their help in the future when needed. More than happy to recommend this provider and in particular J & A.

Quite simply the easiest way to buy and enjoy, while relieving the stress on your bank account, everyone wins, couldn't be easier.

I read the independent reviews, liked what was said and made a purchase. Michael and Jamie came up trumps with excellent communication and speedy delivery over the festive period.

They deserve all success and will go from strength to strength if they can continue to look after customers this way.