Beata Wislocka

I had some problems with my initial order, but the company reached out to me afterwards. They offered me a solution to make up for the inconvenience. I appreciate that they were willing to take steps to resolve the issue and improve the customer experience.

I had an awful experience with VidaXL. They completely failed to pick up my return despite confirmations and reminders. They also lie telling they were at my place but I was not there. So bad.Customer service was unresponsive and unhelpful, leaving me out of pocket for an item I can’t use.
Their service is disorganized, untrustworthy, and disappointing — I would strongly advise anyone to shop elsewhere.

I am very happy with the products of bulk,especially when they are in sales:). Only shipping lasts bit longer than I am used to but I can live with that:) Highly recommended !!

.Leen Bakker is the worst shop I’ve had experience with. We’ve ordered 2 wardrobes in September,wanting them to be delivered on 14th December. In the meantime we were receiving phone calls once a week with same question “where do you want to have it delivered?”. Week before arrival they informed us there is only one of them ready for delivery. The other one was a mystery. No one could explain why it can’t come to our place together with the other one and when is going to be the new delivery.It was problematic also for person,who has been hired by us to montage both of the wardrobes as he couldn’t accomplish his job and we’ve paid him upfront.After the arrival of first wardrobe (came with missing drawer and we won’t be refunded! ) we’ve been several times in the shop in Amsterdam Noord trying to talk to manager (who’s sent some other worker as he couldn’t speak English,great manager btw!) ok. This lady tried to do her best to arrange proper order. We’ve also contacted the customer service multiple times. They sent us on 17 Dec. email with planned new delivery on 28th Dec.,which of course didn’t take place. We’ve even got time frame from transport company. After al, nothing has happened. Again calling customer support. The lady on the phone was terrible. She couldn’t help nor explain anything.She gave new appointment for 29 January saying “ it’s just simple delay,you get it next year “So after all this months of mess,stress,phone calls,visits to the shop etc.we still don’t have the wardrobe and we are not even sure if it’s ever gonna take place and they took advanced payment for that. SO SAVE YOURSELF TIME AND DO NOT BUY AT LEEN BAKKER!!!

I bought Polaroid sunglasses. Good option for trying them virtually.Package arrived on time. I recommend!

Super product.Arrived quickly and in one piece. Recommend!

Fast,good products...all as it should be:)Recommended.