United Kingdom
Review of Metro Fixings
Great service only found you on the internet at 3.0 clock in the afternoon and next morning at 8.15 you rang to say you were outside the house with the delivery
Reply from Metro Fixings
Afternoon Stephen,
Thanks for taking the time to review us.
Creating a positive customer experience is so important to us - we're delighted to hear we achieved that!
We hope to see you again soon,
The Metro Fixings Team
Review of Flooring King
Out for delivery between 7.0am and 5.0pm
Stayed in all day took day off work
Checked at 2.30 still coming
Rang 5.30 to be told the lorry had broken down
Why not just check first thing if it’s even on the wagon for that day and if not phone up I could have gone in to work late
Reply from Flooring King
Hi Stephen,
Sorry that you had an issue with your delivery.
We do have processes in place with our delivery partners to check that orders are present on delivery vehicles each morning. Your order was delivered via the pallet network and was part of these checks.
In this instance, your delivery was still going ahead as scheduled when you first contacted us but when we chased this up again we were told the lorry had broken down.
We completely understand that this was inconvenient for you and do sincerely apologise for this. It's also very disappointing for us that a 3rd party courier let you down as our customer and we have fed this back internally to be looked into.
We hope that we will see you again and that we can do better for you next time.
Kind regards
Review of Toolden
To be honest I hadn’t seen toolset on line I was looking for a big dewalt chisel drill and someone on site said check you out
I was a bit worried making my first order over £800.
But it arrived three days later on time and perfect
Reply from Toolden
Thank you for leaving a review and feedback - if there is anything else we can help you with then please let us know.
Toolden Team
Review of Upp
Three guys came first thing in the rain, all were friendly and approachable worked out the best route for the wires and completed the works quickly and efficiently couldn’t ask for more would recommend them again.
Review of Argos
Ordered this iron to come click and collect to the local Sainsbury’s.
When I went to collect it he brought out a hand bike pump, after ringing them from the office he came back to say it had the wrong label on and someone else had collected the iron he said they were going to refund my card Within 7 days and I should re- order.
I bought it from curry’s and walked out with it same day.
Never had an Email from Argos apologising at all, won’t be using them again
Review of Photobox
The service is second to none and the quality is always superb I always order the pro paper as I feel the extra deep colours you get and clarity makes it worth what little extra you pay.
I think they should do free delivery on any package over £50-00 instead of choosing which offer gives you the best discount.
I have had hundreds of items printed including dozens of books and I tell everyone about them.
