AI

Ahmad I.

Germany

Reviews

Review of freenet Mobilfunk


Rated 2 out of 5 stars

Freenet - incompetent useless service

I have used Freenet Wechsel-Service to change my provider and keep my 2 numbers. They were so useless that they messed up everything. First of all, I concluded 2 contracts, but discovered that only one went through after 2 months, even though I called customer service twice and they confirmed that I have 2 contracts. Therefore, I had to conclude another contract when my number was deactivated.
I had to wait one week after my contract started to get my old number, which is super annoying.

May 22, 2024
Unprompted review

Reply from freenet Mobilfunk

Guten Tag, für die Unannehmlichkeiten können wir uns nur entschuldigen.

Melden Sie sich doch bitte über unser Kontaktformular unter → www.freenet-mobilfunk.de an unseren Kundenservice. Alternativ können Sie auch den Kontaktweg über unseren Social Media Kanal Facebook nutzen.

Review of Blume Ideal


Rated 1 out of 5 stars

Never ever

One star is too good for this bad website/service. You wouldn't get your flowers on time even though you pay €5.99 for the delivery. They force you to use the super extra expensive option if you wish to get it on time, regardless whether you ordered 2 days or 10 days before. I have received mine 4 days after my selected date and when I asked them about this, they simply say it is my fault for choosing the "standard" service rather than the next day one. When I argued that's it is their fault because they sent the bouquet the day before after 19:00h, they ignore you.
Update: I have contacted the customer service as suggested by the company's answer before writing my review.

February 11, 2022
Unprompted review

Reply from Blume Ideal

Wir möchten stets, dass alle unsere Kunden immer zu 100% zufrieden bei uns sind. Kontaktieren Sie bei Unannehmlichkeiten bitte immer sehr gerne unseren Kundenservice unter [email protected]

Review of CHECK24