What a scam.
Notice that nearly all of these reviews are about incorrect or deceptive charges and/or customer service experience. That's because Dressly is hardly more than a digital fashion magazine. It leads you to click buttons - trying desperately to seek out the product for which you just agreed to a trial "subscription" - only to find out that if you had scrolled down farther, you would have seen that the color analysis is actually an additional $19.99. And the style guide is actually an additional $19.99... And, whoops, we're sorry, but those are non-refundable digital products. I will still try to pursue a refund while chiding myself for my naivete. What a scam.
Reply from Dressly
Dear Kathy,
Thank you for sharing your concerns. We’re sorry to hear that your experience didn’t meet expectations and that the pricing and product details caused confusion. Transparency is very important to us, and your feedback highlights areas we need to improve. Our sales screen contains all information about trial period terms and a list of payments. In addition, any charges can be applied only after confirmation from the customer's side.
We understand how frustrating unexpected charges can be, and we’re here to assist you with any refund inquiries or questions you may have. Please reach out to us directly once again at [email protected] so we can help resolve this. We appreciate your patience and hope to provide a better experience moving forward.
All the best,
The Dressly Team
