TL

T. lapworth

United Kingdom

Reviews

Review of Creation


Rated 5 out of 5 stars

Excellent service

Quick and easy to do. App looks easy to use. Brilliant communication.

June 10, 2025

Reply from Creation

Hi

Thanks for taking the time to leave this feedback, we always love to hear when a customer has had a great journey with us.
Please do not hesitate to contact us if you have any questions, or require any assistance.

Kind regards
Stephen

Review of Richard Sanders Ltd


Rated 1 out of 5 stars

Diabolical company,+service

Absolutely diabolical company and service. Don't buy from them or use there service department. Booked a car in for service and mot. They didn't fix the known fault it went in with, and passed an mot with said fault which is an mot failure. Apparently it was working at time of mot. Baring in mind they had the car for 4days! Funny how it wasn't working before or after. Staff couldn't care less ,said would contact to arrange booking in to fix. Over a week later I had to contact them. Absolute joke please buy your cars and have them serviced elsewhere. I fully suspect they knew the car had this fault when they sold it,hence why they also passed it with this fault.

May 15, 2025
Unprompted review

Reply from Richard Sanders Ltd

I'm sorry to read your feedback and reviewing your case I can see our Service Manager has been involved and the team have discussed the situation with you direclty. If you would like to contact me directly to discuss further please email me at customerservices@richardsandersgroup.co.uk

Review of DPD UK


Rated 1 out of 5 stars

Didn't deliver all my parcels even…

Didn't deliver all my parcels even though clearly marked one of two on label. Driver knocked on door and within 10 seconds had left, not waiting to have the door answered.So now left without the item I needed and the hassle of sorting this out.

October 27, 2023