Please show the sender's name for the recipient
I sent it to my sister in law who are under cancer treatment. She said the flowers were beautiful. However, she didn't see the sender's name. She got the messages but no sender's name. She guessed that's from me but made her worry a little while.
Reply from The Bouqs Company
Hello Sakura,
Thank you for taking the time to share your experience. We’re glad to hear that your sister-in-law found the flowers beautiful, but we completely understand your concern regarding the missing sender name. We know how important it is for your recipient to recognize the thoughtful gesture, especially during such a sensitive time, and we sincerely apologize for the confusion this may have caused.
We’ve followed up with you directly by email to address your concerns and work toward a satisfactory resolution.
Warm regards,
Shen@TheBouqsCo.
