VILU

I have purchased a number of times over the last two years collectible spirits online from this store. It is always shipped timely, the SKUs and descriptions are very accurate, products are in the condition they declare they are at. No surprises. They play no games and have excellent customer support. I keep being a satisfied customer.

Online-only shop. Five-star rated elsewhere, and it is unclear why. Anything they show in-stock really isn’t, but they are good at selling it. It took two months and many angry calls to get my stuff. Bogus shipping dates and contents. Packaged poorly. A number of items ordered ended up refunded cause they didn’t have and could not even find. All the bad things listed in reviews below, I experienced to be true. And they refuse to cancel orders. Arrogant, Awful business practices.

Ordered online and paid for a collectible Whiskey that they showed to have in stock, found through a specialized search site. Silence for one week, then I started to ask (email) whether I'd ever see my order. Never got a response. Had to complain to the search site to get my money back.

I have been a Pro subscriber for years. The search function works nicely, although it only shows those businesses that sign up with them, so it is far from giving a complete and full picture of pricing and what can be sourced. On top of that, often merchants will show items "in stock" that are not. Ordering through them is terrible and confusing, absolutely not recommended.
The real part to stay away from is their seller ratings (Retailer Star Ratings) which is completely bogus - I have had more scams out of 4&5 star-rated businesses in the last couple of years than ever before. Always reported, and they do intervene to risolve the issues with the vendor. But in the end the rating system is deeply flawed.

Locauto ha una bella scelta di veicoli e il rapposto qualita' prezzo del servizio e' ottima. La sede di Via Veneto (Via Sicilia) ha un team di persone davvero ben disposte, pronte a aiutare ed essere presenti in supporto al cliente. Ottimi orari, ottima disponibilita' per telefono e whatsapp. Molto buona la scelta di automobili. Raccomando caldamente questa sede a chi viene a Roma.