WP

Winston Peters

United Kingdom

Reviews

Review of vidaXL


Rated 5 out of 5 stars

I have purchased 4 of their swimming…

I have purchased 4 of their swimming pool cleaners over the years because all others have failed or their mechanisms jammed. This unit has only one moving part which is easily unblocked. The reason the units have been replaced is because of the chlorinated water softening the rubber foot after a couple of years. When I pointed this out to the company they arranged to post me a spare rubber foot and sent me a spare parts list which makes the good value purchase even better. The response to my enquiries has been immediate and helpful.

October 25, 2025
Unprompted review

Reply from vidaXL

Hi Winston,

Thank you very much for sharing your detailed feedback! We’re delighted to hear that our swimming pool cleaners have continued to meet your expectations over the years. It’s great to know that the design and simplicity of the unit have made maintenance easier, and that our spare parts and support have added extra value to your purchase.

We truly appreciate your loyalty and your kind words about our customer service. Your feedback motivates us to keep improving and providing reliable products and assistance.

Kind regards,
Catalin
vidaXL

Review of Specscart.


Rated 5 out of 5 stars

Easy and rapid contact with uk staff…

Easy and rapid contact with uk staff who are extremely helpful. Had a crisis with my glasses before driving overseas. Tamsin expedited repair and amazingly replacement glasses arrived 7 days later due to the whole team helping from ordering to glazing to despatch. Highly recommend

August 23, 2025
Unprompted review

Reply from Specscart.

Dear Winston,

So glad we could step in quickly when you needed us most — and huge shoutout to Tamsin and the whole team for pulling together to get your replacement glasses sorted in time!
Thanks so much for the recommendation — it really means a lot.

We look forward to serving you soon.
Team Specscart