Already broken after ~6 weeks.
Already broken after ~6 weeks.
I bought a simple case that had high reviews, but am quite appalled the case is already broken at every corner, and when I dropped it the other day the plastic corner of the case ripped out of it's silicone shell and cut me. I don't recommend.
UPDATE: Holdit did get back to me and is actively sending me a new case. Which I appreciate their customer service!
Reply from Holdit
Hi!
Thank you for sharing your feedback, and we’re truly sorry to hear about the issues you’ve encountered with the case. This is definitely not the experience we want our customers to have, and we deeply apologize for the inconvenience caused.
We would like to resolve this for you as soon as possible. Could you please reach out to us at [email protected] with your order details and a picture of the damage? We’ll be happy to assist you with a return, exchange, or replacement.
Your feedback is very valuable to us, and we are committed to improving our product quality and service.
Have a great day! Kind regards, Holdit, Camilla