Dan

Received a live bush from Oregon to Florida. The box was undamaged but the contents were beat up badly as if it was thrown around and also appeared to be affected by intense heat conditions. Box was labeled 'Live plant'.
Box was labeled so FedEx could handle with care but did not in this case.

Delivery was fast. The bush delivered was very healthy and well packaged. The order was just one bush short. However, a call to the company and after a quick check of my order the company immediately moved to send me the missing bush.