Don't trust reviews on Cortazu website
Don't trust reviews on Cortazu website. I have submitted negative reviews on their webpage and they never went public. Looks like they only post positive reviews! What a scam!
Edit: Nonsense! Nobody has reached out to me. Where is the negative review I wrote for "Mountain INS Jacket 10M Dark Blue | Women"?
Reply from Cortazu
Hi Jacek,
We’re sorry to hear about your concern.
We want to assure you that we never delete or filter out negative reviews—every piece of feedback is important to us. We’ve reached out to you via email to better understand your experience and have offered a solution for your specific case.
Transparency and customer trust mean a lot to us, and we appreciate you giving us the opportunity to clarify this situation.
Cortazu Team
Edit: Reviews on Trustpilot appear right away because their system publishes them automatically.
Reviews on our website (via Stamped) may take a little longer as they go through a quick verification process to make sure every review comes from a real customer and follows our community guidelines. This helps keep all feedback genuine and trustworthy. Once that’s done, your review will appear automatically. Thanks so much for your patience!