Executuve Director
The entire process was flawless -- from ordering the yearly subscription, to ordering, installing and implementing the Rocketcare. Just perfect!
From my initial consultation with customer service to ask questions even prior to getting the plugin, George was just terrific. What a help! Just fantastic. Really the reason I finally got the product.
Then once I got the rocketcare install, Alfonso took over and he was also amazing! Just absolutely so helpful through the process, identifying issues, and setting us up. I didn't have to worry about a thing. He made sure the site was in tip top running condition...and fast!
I could not have asked for a better company and customer service experience, which is difficult to come by nowadays. This company really cares. Thank You!!
Reply from WP Rocket
Hi John,
Thank you so much for sharing in detail your experience! We are thrilled to read that you had a seamless experience from start to finish and that both George and Alfonso supported you every step of the way. We'll be sure to pass along your kind words to them. It is important also to know that our RocketCare service took the stress out of the process and ensured your site is running smoothly and fast.
Thank you again for your support and for choosing us! Your trust and feedback are incredibly valuable.
Wish you a happy New Year!
The WP Rocket team