I bought an office 365 licence but didn't know it will be integrate in a mass company account with an admin I even don't know.
January 21, 2026
Unprompted review
Reply from DeinDeal.ch
Hello,
Thank you for your comment.
We are sorry that you had a different idea of what the license you ordered would be like. We understand that this is a frustrating experience for you and regret that the license does not meet your expectations.
As you have already redeemed the voucher, it is unfortunately no longer possible to cancel and refund it, as our partner has already settled it with us. This means that the voucher is already registered in our system as used and the financial transactions have been completed, making a refund or cancellation impossible.
We apologize for not being able to provide you with satisfactory feedback. We recommend that you thoroughly review the product details and license terms before purchasing to avoid misunderstandings and ensure that the product meets your requirements.
We hope you understand and wish you a pleasant day.