Received a gift card from colleagues (yay!) but was unable to redeem (boo!) Thankfully, EcardForest's customer service rep was super helpful and resolved the matter swiftly. I would not hesitate to re... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I want to personally thank Ecard Forest for the wonderful service they provide. I had never used ecard services until now. Your site is so easy to use, and reasonable for our purposes. The selection o... Mehr ansehen
I initially got completely lost trying to send the card to the recipient and genuinely thought I had lost the money I contributed. However, Dayana from customer service helped me within a few minutes.... Mehr ansehen
Dayana from support helped me right away with my problem. I had a payment failed error that made it impossible for me to schedule the card or even make another payment. She unblocked me and also in th... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
EcardForest offers online group ecards. Our goal is to enable easy group signing no matter the distance, while being ecologically friendly at the same time. We have an amazing selection of handmade birthday, farewell, baby and wedding ecards.
Kontaktinformationen
128 City Road, EC1V 2NX, London, Vereinigtes Königreich
- [email protected]
- ecardforest.com
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Top notch, excellent products and service!
I want to personally thank Ecard Forest for the wonderful service they provide. I had never used ecard services until now. Your site is so easy to use, and reasonable for our purposes. The selection of cards was beautiful, and I really love that once a card is scheduled and paid for, that people/friends can sign right up to the time the card is delivered. Such a huge help! Kim
Great Product, Even Better Customer Service
Received a gift card from colleagues (yay!) but was unable to redeem (boo!) Thankfully, EcardForest's customer service rep was super helpful and resolved the matter swiftly. I would not hesitate to recommend their service, knowing that a good product is backed-up by a customer service team that cares.
Last minute issue sorted super quick!
I only have a couple of days to complete a card and I found I had not set the card up quite right, to my account. Dayana saved the day, replying so quickly. Huge thanks!
Dayana at eCardForest was super helpful…
Dayana at eCardForest was super helpful when I emailed the company for some advice. I would highly recommend this company as their customer service is excellent.
A big thank you to Dayana.
Perfect for overseas
Customer service was quick and accurate when needed. Cards are easy to pick and manage. Can't fault it!
Dayana was very quick and sufficient…
Dayana was very quick and sufficient with my query. It was very nice dealing with her.
Great customer service!
Yay Dayana from Support
Dayana from support helped me right away with my problem. I had a payment failed error that made it impossible for me to schedule the card or even make another payment. She unblocked me and also in the process paid for it herself.
Super quick service
My query was resolved in super quick time, thanks to Dayana's excellent service
Professional Service and quick response…
Professional Service and quick response times.
Great product and service!
I created an ecard for my friends wedding. It's easy for distributing and can view on mobile phone. The founder is also very helpful to get me the Chinese PDF file!
helpful customer service
I initially got completely lost trying to send the card to the recipient and genuinely thought I had lost the money I contributed. However, Dayana from customer service helped me within a few minutes. She was calm, patient, and extremely helpful, and she quickly resolved the issue for me. I’m very grateful for her support.
Wrong email address
I had a little issue that I'd put the wrong email address in and I was contacted straight away after delivery to tell me this. Right email and it went to the right person. Thank you Dayana
Great service
Having found that i sent incorrect email address, i contacted support, only to find things sorted after a few minutes of my request. Thank you Dayana for your prompt action.
i was not able to download my PDF…
i was not able to download my PDF receipt due to company firewall so i sent an email requesting one be sent to me instead. Dayana replied and sent me the PDF version of the receipt the very next day so i was very happy with speed and communications regarding this. Thankyou Dayana :)
Simple service, responsive support
First time experience with EcardForest. Reasonable selection of cards and straightforward to create, sign and deliver. I did have a hiccup in that my card was somehow duplicated, but the support team responded promptly, were professional yet friendly, and resolved things without any drama or delay. Ability to share, download and/or schedule delivery of the signed card covered all the bases too.
Very Speedy Response
The email address used for me to receive my card and collection was my work one which was about to be switched off. I emailed EcardForest with my dilemma and they expedited my voucher immediately so I could download it before losing access to my emails.
Prompt customer service
I accidently put the recipient's email address instead of mine in billing information. Dayana quickly corrected the mistake and was very responsive. Thank you!
Great customer service from Dayana!
I needed to contact customer service and was blown away by how quickly they responded. Dayana was fantastic and solved both my problems very promptly. We've been using e-card forest for a few years and I have no complaints!
great support
Making the card was easy, good user interface and nice options!
When I ran into difficulties for sending and paying for the card, Dayana was extremely friendly, helpful and fast in replying and proposing solutions.
Great experience, thank you!
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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