Peak Footwear Bewertungen 1’565

Antwort von Peak Footwear

Vor 1 Tag

Hi Karen,

Thank you so much for sharing your experience! We’re thrilled to hear your first order arrived quickly and made a great impression. While we’re sorry one pair wasn’t the perfect fit, we’re so glad Rizza was there to guide you through the return process step-by-step and make everything clear and easy.

We’ll be sure to pass along your kind words to her — she’ll truly appreciate it. Providing supportive and responsive service is very important to us, especially for first-time customers.

Thank you again for giving Peak Footwear a try — we hope your next pair is an even better fit!

Warm regards,
The Peak Footwear Team

Antwort von Peak Footwear

Vor 1 Tag

Hi JD,

Thank you so much! Hearing that our customer service stood out to you truly means the world to us. We work hard to make sure every customer feels supported and taken care of, so your words are incredibly encouraging.

We’re always here whenever you need us — and we’re so grateful for your support!

Warm regards,
The Peak Footwear Team

Antwort von Peak Footwear

Vor 1 Tag

Hi Michelle,

We absolutely LOVE hearing this — thank you! 😊 We’re so happy to know you’re finding them comfortable and that the winter pair is keeping you warm. That’s exactly what we designed them for!

Thank you for being part of the Peak Footwear family — we appreciate you so much!

Warm regards,
The Peak Footwear Team

Antwort von Peak Footwear

Vor 1 Tag

Hi Judith,

Thank you so much for sharing this! We’re so glad Edward was able to jump in quickly and get everything sorted out for you. We know how stressful it can feel to catch a mistake after placing an order, so we’re happy we could fix it right away.

We’ll be sure to pass along your kind words to Edward — he’ll truly appreciate it. Thank you for choosing Peak Footwear, and we can’t wait for you to receive your pair!

Warm regards,
The Peak Footwear Team

Antwort von Peak Footwear

Vor 1 Tag

Hi Deborah,

First, we want to sincerely apologize for the frustration you experienced with the return process. Having your exchange sent back as “return to sender” after covering the shipping cost is understandably upsetting, and we completely understand why that would leave a negative impression.

International returns can sometimes encounter customs complications, but that does not make the situation any less frustrating — especially when you’ve done everything correctly on your end.

We truly appreciate you updating your review to reflect that our team reached out and processed a refund. While we regret that this was your initial experience, we’re grateful for the opportunity to make it right. Improving our customer service and return processes is a priority for us, and feedback like yours helps us do better.

Thank you for giving us the chance to address this.

Warm regards,
The Peak Footwear Team

Antwort von Peak Footwear

Vor 1 Tag

Hi Karen,

Thank you so much for your kind words! We’re so glad Edward was able to step in quickly and make the changes you needed without any hassle. We’ll be sure to share your feedback with him — it will truly make his day.

We’re excited for you to receive your boots and can’t wait for you to try them! Thank you for your trust and for choosing Peak Footwear — we look forward to serving you again.

Warm regards,
The Peak Footwear Team

Antwort von Peak Footwear

Vor 1 Tag

Hi Theresa,

Thank you so much for this amazing feedback! We’re thrilled to hear that Edward was able to guide you through the options and make sure everything was fully taken care of. We’ll be sure to pass along your kind words — it will mean a lot to him!

Six pairs of barefoot shoes — that’s incredible! We’re so excited for you to receive your new order and add another favorite to your collection. Thank you for your continued trust and support — it truly means the world to us.

Warm regards,
The Peak Footwear Team

Antwort von Peak Footwear

Vor 2 Tagen

Hi Stephanie,

Thank you so much for sharing this! We’re so glad Rizza was able to jump in quickly and help track things down for you. It’s always a relief when there’s a simple explanation — even if it means the package was just hiding in plain sight! 😊

We truly appreciate you reaching out and giving us the chance to help. If you ever need anything else, we’re always here for you.

Warm regards,
The Peak Footwear Team

Antwort von Peak Footwear

Vor 2 Tagen

Hi Linda,

Reading this truly made our day — thank you so much for sharing! Knowing that your Warm Weather Peaks are keeping your feet warm and giving you reliable grip on icy steps means everything to us. Feeling safe and confident while walking is so important, and we’re honored to play a small part in that.

We love that you’re already excited for spring and your upcoming adventures in your Hiking Peaks — it sounds like you have some wonderful walks ahead! Thank you for trusting us with your comfort and safety. Wishing you many steady, happy miles as the seasons change.

Warm regards,
The Peak Footwear Team

Antwort von Peak Footwear

Vor 3 Tagen

Hi Cam,

Thank you so much for sharing this — we’re truly grateful you took the time to do so. International returns can be stressful, and we’re so glad Maddie was able to support you every step of the way with patience, encouragement, and care. We’ll be sure to pass along your kind words to her — she’ll be so happy to know she helped make the waiting a little easier. We’re thrilled your package finally arrived, and thank you for trusting us throughout the process!

Warm regards,
The Peak Footwear Team