Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The casters on my dining chairs were breaking due to our dry climate. I received no response from the furniture manufacturer and had to research replacements myself. These existing casters are uniqu... Mehr ansehen
Unternehmen hat geantwortet
Dear Service Caster Team, I am writing to confirm that I received the order for caster wheels I placed in January 2026. The parts arrived in excellent condition and without any issues. Having... Mehr ansehen
Unternehmen hat geantwortet
Great customer service. I didn't know the size of the caster and they had me send a photo with approximate measurements. He advised me on the purchase and I received the exact right thing. Timely a... Mehr ansehen
Unternehmen hat geantwortet
The engineering specs on your website make it easy to select the right replacement casters and wheels. I ordered replacement wheels only because caster bases are welded so made it easy just to swap ou... Mehr ansehen
Unternehmen hat geantwortet
We are a premier manufacturer, supplier and distributor of casters and wheels. Selling both nationally and globally, Service Caster handles sales from consumers and B2B. Our on-site sales staff has the knowledge and experience to assist in choosing the appropriate casters for your application. For sales and customer service, please call our office in West Reading, PA, at 1-800-215-8220.
Vom Unternehmen geschrieben
9 South 1st Avenue, 19611, West Reading, Vereinigte Staaten
4.9
13’033 Bewertungen
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The casters I received were of a super high quality. They work perfectly with the pipe desk I've built. Shipping was fast and so was processing my order.
Antwort von Service Caster
Hello Bryan,
We're happy to hear that the casters are high quality and work perfectly for your pipe desk! We appreciate your positive feedback regarding our fast shipping and order processing.
Great customer service. I didn't know the size of the caster and they had me send a photo with approximate measurements. He advised me on the purchase and I received the exact right thing. Timely and helpful!
Antwort von Service Caster
Hi Becky,
We're happy to hear that our customer service was helpful! We appreciate you sending the photo and measurements, and we're glad we could assist you in finding the correct caster. Thank you for your positive feedback!
Your products are quite simply the best, most robust wheels available anywhere. They roll without excess friction as well.
Antwort von Service Caster
Hi Rick,
We're happy to hear that you find our wheels to be the best and most robust! We appreciate you mentioning their smooth rolling capability. Thanks for your positive feedback.
Dear Service Caster Team,
I am writing to confirm that I received the order for caster wheels I placed in January 2026. The parts arrived in excellent condition and without any issues.
Having had a positive experience with an order I placed a few years ago, I chose to return to Service Caster for my current needs. Thank you for the consistent and reliable service.
Best regards,
Antwort von Service Caster
Hi Larry,
We're happy to hear that your caster wheels arrived in excellent condition. We appreciate you choosing us again and value your continued trust in our service. Thank you for your positive feedback!
Item delivered was not as pictured: Picture of caster wheel shows lever-brake, not axle brake as I received. Even after an initial return, and re-buying same item, I did not receive correct pictured item.
Antwort von Service Caster
Hello Christopher,
We apologize for any inconvenience. One of our customer service experts will be reaching out to help. We urge all customer to call in to speak with a real person as soon as they have an issue, so it can be quickly resolved. We can be reached at 1-800-215-8220. We look forward to making this right and will be talking to you soon.
Antwort von Service Caster
Hi Chris,
We appreciate your positive feedback! We are so glad our support was helpful to you.
Casters were well packed and arrived promptly. Fit my chair perfectly. Look good and roll on carpet well.
Antwort von Service Caster
Hi Denise,
We're happy to hear that the casters arrived quickly and in good condition. It's great they fit your chair perfectly, look good, and roll well on your carpet! Thanks for your feedback.
Antwort von Service Caster
Hello Adam,
We're happy to hear that the ordered castors worked perfectly for your cart. Thank you for your positive feedback; we appreciate it.
Received what I ordered and delivered as promised.
Antwort von Service Caster
Hi John,
We're happy to hear that you received your order as expected! Thank you for your positive feedback and for taking the time to share.
Antwort von Service Caster
Hello Rob,
We really appreciate your feedback and are glad to hear you had a great experience with us.
You had detailed drawings of your casters available on-line so it was possible to understand how they mounted, what size hardware to use and what load they were rated to operate under.
You kept me informed of the status of the delivery process, and the product was received in good condition.
Antwort von Service Caster
Hi George,
We're happy to hear that our detailed drawings helped you understand the casters' mounting and load ratings. We're also glad you were informed about the delivery status and that the product arrived in good condition. Thank you for your positive feedback!
The casters on my dining chairs were breaking due to our dry climate. I received no response from the furniture manufacturer and had to research replacements myself. These existing casters are unique and this site was the only one that carried similar ones needing very little adjustments. Received casters quickly and at a reasonable price. My chairs now move (as spouse comments) smooth as butter.
Antwort von Service Caster
Hi Stephanie,
We're happy to hear that you found the unique casters you needed on our site! We appreciate you sharing your experience and that our product revitalized your dining chairs. It's great to know they're working smoothly for you now.
Antwort von Service Caster
Hi,
We're happy to hear that our service met your needs, and the chair fits perfectly. Thank you for your positive feedback; it means a lot to us.
Wrong diameter but I made it work. 2” instead of 2 1/4”
Antwort von Service Caster
Hi Robert,
We appreciate your feedback and will review our processes.
Antwort von Service Caster
Thank you for the order! If you need anything else, please don't hesitate to reach out.
Antwort von Service Caster
Hi Happy Roller,
We're happy you find our quality great for the price. We'll look into the shipping issues you experienced. Thanks for your feedback.
Antwort von Service Caster
Hi kobe,
We really appreciate your feedback and are glad to hear you had a great experience with us.
Antwort von Service Caster
Hi Don,
Thank you for the review! We’re glad to hear the product was excellent and appreciate your business.
Antwort von Service Caster
Hi Allen,
We're happy to hear that you love the product and its colors. Thank you for your positive feedback; it means a lot to us.
I have no issue with Service Caster products. I have always received quality products. My issue is with shipping charges. When purchasing on-line the only shipping option is FedEx 2-Day delivery, which is at a premium cost. FedEx cannot deliver in 2-days anymore. My order was supposed to be received on January 29th. It was not received until February 2nd. I should not have to pay for 2-day delivery unless FedEx can support it.
Antwort von Service Caster
Hi Kim,
We appreciate your feedback on our products and the shipping charges. We're sorry to hear that the delivery didn't meet the expected timeframe. We will review our shipping options to improve the delivery experience. Thank you for bringing this to our attention.
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