SOCCERBEE Bewertungen 35

Antwort von SOCCERBEE

Aktualisiert am 26. Jan. 2026

Hello ΜΑΡΙΑ ΛΙΑΚΟΥ,

We would like to assist you with your request, however, the product you mentioned is not ours, so unfortunately we are unable to provide support for it.
Please contact the place where you purchased the product for further assistance.

We wish you a Happy New Year.
Thank you.

Antwort von SOCCERBEE

22. Dez. 2025

Hello,
Thank you for purchasing Soccerbee.

We did include information about the subscription requirement and the possibility of customs duties on the product detail page, but it seems this may not have been clearly visible. We apologize for any confusion this caused. We will make these important details more prominent to prevent similar misunderstandings in the future. Thank you for bringing this to our attention.

We also regret that recent increases in import duties in the United States have resulted in higher costs compared to the past. We are actively exploring ways to minimize the burden on our customers, and we want to emphasize that customer satisfaction and trust remain our top priorities.

Your feedback helps us improve and move forward.
We sincerely appreciate your honest and constructive input.

Antwort von SOCCERBEE

21. Dez. 2025

Hello Pippo Franco,
We’re sorry to hear that this is how you feel.

To ensure long-term stability and sustainable operation of the service, we made a policy decision to transition the app to a paid model. This change was clearly communicated to existing users multiple times at least two months in advance. In addition, customers who purchased our product before the subscription launch were granted an extended free access period, and the subscription fee was offered at a significantly discounted rate compared to the standard price.

Providing reliable data analysis and maintaining the service requires ongoing operational costs, and this policy change was a necessary decision. If you understand the value of the data and wish to continue using the service, we hope you can also understand the reasoning behind this update. We remain fully committed to delivering a more stable service with clear and meaningful value that justifies this change.

Thank you.

Antwort von SOCCERBEE

9. Dez. 2025

Dear Abel Ramirez,
Thank you for using Soccerbee. If you have any questions while using the product, please feel free to contact us anytime through our customer support email or the inquiry section in the app.
Thank you again.

Antwort von SOCCERBEE

29. Sept. 2025

Hello Igor Baranowski,
Thank you for using Soccerbee.

Soccerbee is a service that utilizes GPS to record and analyze your outdoor activities.
If you are experiencing difficulties with the device or the app, we kindly ask you to share the details with us through the in-app customer support center or by emailing us at [email protected]

Once we receive your message, we will review the matter and get back to you as quickly as possible.
Thank you.

Soccerbee Team

Antwort von SOCCERBEE

24. Sept. 2025

Dear Patricia,

Thank you very much for purchasing Soccerbee.

Our service is designed to help players track their performance using GPS, enabling them to grow through self-management. Beyond that, by accumulating and analyzing this data, players can demonstrate their value and gain greater exposure to new opportunities.

We are committed to ensuring that this service continues to provide meaningful benefits for your child throughout their football journey in the years ahead. Please rest assured that we will always strive to be a brand you can trust and feel satisfied with.

Thank you once again for choosing us.

Antwort von SOCCERBEE

1. Sept. 2025

Hello Lucas,
We are truly delighted to hear that you are satisfied with the Soccerbee service.

If you have any questions or suggestions while using the app, please feel free to reach out to our customer support team at any time. We also hope you stay injury-free and continue enjoying your football experience with Soccerbee.

Thank you once again.

Antwort von SOCCERBEE

17. Aug. 2025

Hello Kristy,

Thank you very much for purchasing Soccerbee.

If you’re having any difficulties using the app, please tap the settings button on the top right of My Page. From there, you can reach our Customer Service team via the Setting menu. Alternatively, you’re welcome to send us your specific enquiry by email at [email protected], and we’ll be sure to get back to you.

As we’re unable to confirm through which channel your original message was sent, we’d kindly ask you to contact us again via one of the channels above. This will allow us to review your enquiry properly and provide you with the appropriate support.

Many thanks, and we appreciate your understanding.

Antwort von SOCCERBEE

11. Juli 2025

Dear Customer,
Thank you very much for purchasing Soccerbee.

We would like to assure you that there are various benefits available exclusively for our existing customers. If you plan to continue using the GPS, your recent purchase will actually bring you more advantages in the long run.

Details regarding these benefits have been announced through in-app notices, our website, and social media channels. We kindly ask you to refer to those for more information.

Should you have any further questions regarding your benefits, please feel free to contact our customer support team via email. We’ll be happy to assist you promptly and thoroughly.

Once again, thank you for choosing Soccerbee.