You insist on tips on donations and then you take money from me.

This crowdfunding platform was easy to set up and use. I appreciate the easy to follow directions and upfront information regarding fees.

Very easy and quick way to raise money

Great experience - easy to create and maintain a campaign, convenient for donors.

Very easy to use and funds were transferred seamlessly.

Only complaint is i wish i would of found them sooner. It was helpful in a devastating time of need. User friendly especially for a first time user. Funds availability quicker than many I've read and also heard about complaints.

Easy.. and the people that are there to help you are awesome any questions you have or think of 💯.

This is the best because you receive your. Funds in time

wonderful, easy, no nonsense!

I loved many aspects of this fundraising site. It was very easy to set up an impressive fundraiser.

Their AI writing assistant was amazing! They took our mediocre write-up and made it magical!!! it knew all the right words to take the basic foundation of our story and make it into an impressive fundraising appeal.

Their customer support was beyond five star. It was Spot on -absolutely amazing.

Although you do not get an instant transfer of monies it was still very fast - less than one day.

The only things that I did not like was:

1) they advertise this as being a free platform. Most fundraising sites, I believe, charge the person making the donation all the fees. On this site the onus to pay the credit card fee is placed on the person running the fundraiser. In addition when transferring to your bank account their system asks for a donation along with the cc fee from the donations that have already been made. For their outstanding customer service alone it’s well worth whatever fees they request but it is a consideration to be aware of when raising money since in my situation every penny counted.

2) I would’ve liked the option of being able to display more than 1 photo. I would’ve also liked the option to display a video or two. In my situation, a video would’ve spoken as loud as words.

4) we only posted on Facebook. Maybe it was my phone, but the display on Facebook was not as clean as other fundraisers I’ve seen. It’s a shame because the write up thanks to their AI assistant made this fundraiser far superior to any that I’ve ever seen. Perhaps a slight tweak to the output would make the fundraisers display more visually appealing.

I would use their service again. The end result of the fundraiser was it was professional looking and easy to set up.

Very Useful and easy to use. No fees which was wonderful since I lost my husband.

This company show the correct meaning of great customer service! Thanks guys. Professional and patient.

Just I'm so un happy first spotfund team since one registers an account and start raising funds but in that process. All of the sudden your campaign doesn't recieve Donations it's Paused something like that. I suggest a better improvement on your systems. I think other fundraising sites. Information first about the campaign organisers. After confirmation. Then please consider changing 🙏 Some of us our ID cards are so crucial to share Just like that .

Very easy to use from both fundraiser and donator angles. Highly recommend.

The follow up and the help I received after.

My customer service rep, Maria, was fantastic. Fixed the issue immediately no fuss, no lengthy process, just a quick question and fixed. Excellent.

“Exceptional service from start to finish. Clear communication, fast follow‑through, and a team that actually delivers on what they promise. Truly a standout experience.”

I love this platform for fund raising as no fee are required, but we can give to help thing stay free! Love it!

easy, amazing, straight forward and user friendly!

The website was very easy to use, high processing fees tho