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Dear Valued Customer!

We really appreciate the details you've included about your experience with TheBestPDF.

We truly understand your concern, and we apologize for any confusion caused. Let us clarify that our pricing model is designed to offer you the best value for extended use over a monthly period. Our customers have the possibility to cancel the subscription anytime if they don’t wish to continue using the service.

Please reach out to our team at [email protected] so that we can look into the issue for you and provide assistance.

Dear Valued Customer!
Thank you for sharing your experience and for the update.

We’re sorry for the frustration caused. Regarding the payment procedure, we want to assure you that all charges are made with the user's consent during the subscription process. We aim to be transparent about our pricing, and the Terms and Conditions are accessible before making any purchases.

At the same time, we’re glad to hear that, after further communication and PayPal’s assistance, the issue was resolved, and the refund was completed successfully.

Please email us at [email protected] if you have any additional questions or feedback. Best wishes!