HOVERFLY Bewertungen 88

Purchased disc brake after purchasing front wheel assembly. Wheel assembly was pictured with disc brake; disc brake was not included. Called and asked about missing part was advised not included I would need to purchase separately. The item not available on website to purchase separately. Had to wait for an email 4 days, then purchased Disc brake. Now I’ve received the disc brake and there is no hardware to attach to wheel assembly. I asked specifically to ensure I had everything needed to replace the entire front wheel assembly… still waiting

you guys did your job of delivering the T4 unit. However, I can’t give it five stars because I am not able to use it yet. I can’t find anybody that can assemble it.

I ordered this for my husband and a friend helped him put it together. When my husband was going through preop testing for surgery on his spine and neck, they discovered that he has lung cancer. He’s being treated for the cancer, but the pain in his spine and neck still persists. He absolutely loves his scooter!

Timely delivery, all parts available, easy to assemble. Drives nice and I am very happy with it.

Delivery was superfast! Quality mobility scooter for the money. Assembly went well except for the front basket. Directions for the basket installation are not very good. The seat on the T4 scooter is ample and comfortable. Easy to operate control panel and safe turning radius. A nice scooter!

Ordered over a month ago and the scooter has still not even been shipped. I have contacted their customer service multiple times and they keep apologizing and saying they will expedite the shipping. Buyer beware. We are contacting our credit card company to contest this as fraud at this point.

First of all, you sent me a scooter with a stained seat and when you sent a replacement, it was the wrong seat(T3), I assumed. I have a T4 and the T4 is a different size.

I am not happy with the power of the unit. I have only ridden two times in my yard. I was trying to get a fill of the unit.

Have not received scooter! Fedx ask that you contact them to assist in inquiry. They said miss scanned. We need this to assist in mobilty for my husband. Please help!

Love the ride it is built great. The ride is comfortable

My experience with HOVERFLY was great. I ordered a mobility scooter for my son, who has multiple health problems, and he is very happy with it. Placing the order was very easy, and it was delivered to his home in 4 days.

I recently made a purchase from Hoverflys.com and I have to say, their aftersales support has been absolutely stellar. From the moment I had a question about my order, their team was prompt, professional, and incredibly helpful. Not only did they resolve my query with efficiency, but they also went the extra mile to ensure I was fully satisfied.

It's rare to find a company that genuinely cares about its customers beyond the point of sale, and Hoverflys.com has truly set the bar high. Special shout-out to their Aftersales team for making the experience so seamless and stress-free. If you're looking for a company that stands behind its products and services, look no further!

Thank you, Hoverflys, for going above and beyond!

Haven't opened it yet but it got here in good shape

I placed the order but the next day cancelled it because I found out the scooter wasn't TSA approved. They said they would try to catch it before it went out (which should have been a fairly simple process) but they didn't catch it. A week later (why couldn't they find my order in a week?) I got notification that they shipped it. The FedEx delivery was a nightmare - I had to refuse the delivery twice before it was finally returned to Hoverfly. They then refused to refund my sales tax, which is a violation of both California (where they are) and Utah (where I live) law. It has now been six weeks since I cancelled the order and still waiting for resolution.

I can't review the product because I returned it. My communications were always polite, but never resolved my issue.

Great response I just wish I had a more powerful longer batteries and powerful motor. I got what I got.

The scooter was timely and complete

The product was packaged well. The instructions could have been a little clearer but my wife and I figured it out.

Price was great, delivery was was on. Easy to assemble. Just one question about charging. But otherwise very satisfied.

Performs better than expected. Could be a little softer ride but I’m happy with it.

I need to return this, it is broken , does not turn well either..please let me know how to handle this..