During my trip planning I experienced some really disappointing set backs and my travel plans had to be changed twice. Joanna and Rona provided me with exceptional customer service and ended up helpin... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I was so afraid after getting error message not allowing me to cancel less than 2 hours after making a purchase...Keren helped me since it was a cooling down period and issued my refund immediately...... Mehr ansehen
HIGHLY RECOMMEND!!! This was my first time booking with Pay Later Travel, so I wasn’t sure what to expect. I had an issue I wanted resolved and reached out to them, and they assigned me an agent name... Mehr ansehen
Unternehmen hat geantwortet
I got the flight I wanted(location/time), it was a ticketed ticket not a "wait and see if someone else cancels" ticket that a lot of these type of financing things do. I wish I knew about this for my... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Pay Later Travel, our mission is to make travel accessible to everyone, and we've been doing just that since 2018, with a presence in Australia and the United States. We offer a frictionless lay-by product that allows customers to budget and save for their dream vacations without having to leave our site. With our product, customers can book their trip with a deposit and then pay the remainder in instalments, making it easier for them to plan and afford their next adventure. At Pay Later Travel, we are proud to support our customer's financial wellbeing. We understand that the cost of travel can be a barrier for many, and we want to do our part to make it more manageable. That's why we've developed a product that allows customers to pay for their trip over time, instead of having to come up with the full cost upfront. We are dedicated to making travel more affordable for everyone. Our lay-by product is just one way we're working to achieve this goal, and we're constantly looking for new ways to make travel more accessible to everyone. To book, head over to our website, choose your destination and preferred travel provider. Then, set up a payment plan that matches your budget. Thank you for dropping by and we're excited to have you on board. Our team look forward to serving you. - Pay Later Travel Team
Kontaktinformationen
107 Spring Street, 98104, Seattle, Vereinigte Staaten
- 1 888 974 0329
- [email protected]
- paylatertravel.com
4,7
Hervorragend
4982 Bewertungen
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Verifiziert
Thank you Izzah
Thank you Izzah and you are the best ever I am very happy and satisfied. Thank you soo much 😁
12. Februar 2026
Bewertung ohne vorherige Einladung
Awesome
I was so afraid after getting error message not allowing me to cancel less than 2 hours after making a purchase...Keren helped me since it was a cooling down period and issued my refund immediately...what a relief! I am so thankful for the one time courtesy Keren provided. Great customer service!
11. Februar 2026
Bewertung ohne vorherige Einladung
My flight was successfully cancel by…
My flight was successfully cancel by the airline on 12/30 and was immediately refunded, but pay later travel still hasn’t pay me back my money despite every inquiries and emails sent . So I do not recommend using this company
27. Dezember 2025
Bewertung ohne vorherige Einladung
Customer service is great
Customer service is great. They were extremely helpful and prompt in their response.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pay Later Travel
Thank you so much for your kind words! We're delighted to hear that our customer service team was extremely helpful and prompt in responding to you. Providing efficient and supportive assistance is always our priority. Thank you for choosing Paylater Travel ✈️
Service is fast and reliable
Service is fast and reliable, simple to use! Many Thanks🙏🏼👍
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pay Later Travel
Thank you so much for your fantastic feedback! We're delighted to hear that you found our service fast, reliable, and simple to use. Your support means a lot to us and many thanks for choosing Paylater Travel ✈️
The 5 star rating for Rizzah
The 5 star rating for Rizzah, very helpful and gave me answers I needed after trying to get in contact with support crew and only got very delayed responses, weeks and days at a time. Thanks Rizzah for giving me much needed answers
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pay Later Travel
Thank you for your 5-star rating! We're so glad to hear that Rizzah was very helpful and provided the answers you needed. We sincerely apologize for the delays you experienced when trying to reach our support team, and we truly appreciate your patience. Thank you for choosing Paylater Travel ✈️
Bejay was a helpful with helping me…
Bejay was a helpful with helping me with my payment problem
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pay Later Travel
Thank you for your kind feedback! We're so pleased to hear that Bejay was helpful in resolving your payment issue and provided the support you needed. Our team is always here to make the process as smooth as possible. Thank you for choosing Paylater Travel ✈️
This is my second booking with pay…
This is my second booking with pay later and honestly its the best thing that has happened i want to say thank you for your services.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pay Later Travel
Thank you so much for your continued trust and support! We're absolutely delighted to hear that this is your second booking with us and that Paylater Travel has been such a positive experience for you. Your kind words truly mean the world to our team, and we’re so grateful you chose us again, thank you for choosing Paylater Travel ✈️
easy to use no approval process and…
easy to use no approval process and customer service was fantastic to fix a minor error
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pay Later Travel
Thank you so much for your wonderful feedback! We're delighted to hear that you found our platform easy to use, enjoyed the no-approval process, and had a fantastic experience with our customer service team in resolving the minor error quickly. Your kind words mean a lot to us, and we truly appreciate your support and thank you for choosing Paylater Travel ✈️
It was exactly what I wanted
I got the flight I wanted(location/time), it was a ticketed ticket not a "wait and see if someone else cancels" ticket that a lot of these type of financing things do. I wish I knew about this for my last trip so I hadn't got stuck in Florida for a say because of a different financing company.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pay Later Travel
Thank you for choosing Paylater Travel! 💙 We’re so glad to hear you were able to secure the exact flight you wanted and that your ticket was confirmed right away. That peace of mind is so important when planning travel. We appreciate your feedback.
Verifiziert
The best experience was great
13. Dezember 2025
Antwort von Pay Later Travel
Thank you for choosing Paylater Travel! 💙 We’re so happy to hear you had the best experience with us. We truly appreciate your support and look forward to helping you again on your future travels! ✨✈️
Izzah was good and help me find the…
Izzah was good and help me find the problem
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pay Later Travel
Thank you for choosing Paylater Travel! 💙 We’re glad to hear that Izzah was able to help you identify and resolve the issue. We truly appreciate your feedback and look forward to assisting you again in the future! ✨✈️
Izzah was a great help when I needed…
Izzah was a great help when I needed assistance and so kind! Thank you 🤩
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pay Later Travel
Thank you for choosing Paylater Travel! 💙 We’re so happy to hear that Izzah was able to assist you and that her kindness made a difference. We truly appreciate your feedback and look forward to helping you again in the future! ✨✈️
Doreen was great
Doreen was great! So helpful and very understanding
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pay Later Travel
Thank you for choosing Paylater Travel! 💙 We’re thrilled to hear that Doreen was so helpful and understanding. We truly appreciate your feedback and look forward to assisting you again on your future travels! ✨✈️
Unexpected Setbacks Turn to New Trips
During my trip planning I experienced some really disappointing set backs and my travel plans had to be changed twice. Joanna and Rona provided me with exceptional customer service and ended up helping me create a different plan all together. It reminded me why I use PLT. Cant wait till I take my mom to Italy for her birthday, and guess who's helping me do it? PLT. Thanks y'all!!!
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pay Later Travel
Thank you for choosing Paylater Travel! 💙 We’re sorry to hear about the setbacks you experienced, but we’re so glad Joanna and Rona were able to step in and provide exceptional support to help you create a new plan. It truly means a lot to hear that this experience reminded you why you trust PLT. Taking your mom to Italy for her birthday sounds amazing, we can’t wait to help make that trip unforgettable. Thanks so much for your kind words! ✨✈️
Verifiziert
This is legit and they helped me to…
This is legit and they helped me to booked my first flight with them i was skeptical at first but i did the first moved and yes i traveled to Philippines last Dec.and the staffs are very quick to responce ..i am planning to book again .soon.
Thank you paylater for helping many people ...5 stars ..🙏
12. Dezember 2025
Antwort von Pay Later Travel
Thank you for choosing Paylater Travel! 💙 We’re so happy to hear that your first experience booking with us went well and that you were able to travel to the Philippines last December. We understand the initial hesitation, and we’re glad our team could provide quick support and earn your trust. Thank you for the 5-star review, we look forward to helping you book your next trip soon! ✨✈️
Gr at experience customer care…
Gr at experience customer care attention a 5 + month will recommend and use it again
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pay Later Travel
Thank you for choosing Paylater Travel! 💙 We’re happy to hear you had a great experience and appreciated our customer care. Your recommendation means a lot to us, and we look forward to assisting you again in the future! ✨✈️
REALLY HELPFUL CUSTOMER SERVICE AND…
REALLY HELPFUL CUSTOMER SERVICE AND FLEXIBLE PAYMENTS PLANS
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pay Later Travel
Thank you for choosing Paylater Travel! 💙 We’re thrilled to hear that you found our customer service really helpful and our payment plans flexible. We truly appreciate your feedback and look forward to assisting you again in the future! ✨✈️
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