Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
While requesting a refund because the product didn’t work as expected I had to refuse offers for more products and a partial refund over and over again. The same crazy tactics that you use during a pu... Mehr ansehen
Unternehmen hat geantwortet
The response to my complaint was rapid and very satisfying . The responder was very professional and thourough. The company gave me double my money back with a coupon, and I look forward to trying mor... Mehr ansehen
Unternehmen hat geantwortet
I originally ordered the wrong product. I replied to one of the emails I had received from MiamiMD on the weekend, NEVER expecting a response anytime soon, or at all. I could not believe I received... Mehr ansehen
Unternehmen hat geantwortet
1. A product arrived damaged and it was replaced immediately. 2. The Dark Spot Remover really works. Those pesky brown spots on my face (that always come back!) are visibly reduced.
Unternehmen hat geantwortet
MiamiMD isn't your typical beauty company; we specialize in functional beauty. This means all our products are formulated to make you look gorgeous while you wear them, and also provide lasting, deeper benefits for your skin. Each product targets specific concerns, such as reducing the appearance of fine lines and wrinkles or smoothing skin texture. As for our name, it’s inspired by the strong women of Miami who have challenged and inspired our growth. We believe every customer across America is like them: strong, beautiful, and with their own story to tell.
1900 Midway Lane, 37167, Smyrna, Vereinigte Staaten
3,9
830 Bewertungen
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Company emailed me to advise to ad to my recent review or they would deem it invalid. Yet they don't make this easy to do. Never did figure out how so here i am with another not so good review.
Again, product makes my skin feel dry after using. At first it feels great, then comes the dry feeling.
Nothing you can do for me. I've reverted back to Dr. Teals and am happy with it. Thank you..
Antwort von MiamiMD
Hi there,
We’re really sorry to hear this has been your experience with the review process and with how the product felt on your skin.
First, we’d never want you to feel frustrated or pressured when leaving feedback and we’re sorry that added to your disappointment.
Regarding the dryness, everyone’s skin responds differently but our goal is always to create products that make a real difference for our customers. We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at support@miamimd.co.
We value your feedback and will continue working to improve our products and customer experience.
Help line was answered immediately & there was no waiting involved. My questions were answered clearly & explanations were understood without issue.
Antwort von MiamiMD
Hi Brenda,
Thank you so much for your wonderful feedback!
We’re delighted to hear that your call was answered promptly and that our team was able to clearly address your questions without any confusion. Providing efficient, easy-to-understand support is exactly what we strive for.
We truly appreciate you taking the time to share your experience and look forward to assisting you again anytime!
I had a question and it was promptly answered. The answer provided all the information that I needed
Antwort von MiamiMD
Hi there,
Thank you for your kind feedback!
We’re so glad to hear that your question was answered promptly and that the information provided was exactly what you needed.
We appreciate you taking the time to share your experience!
I have had a good experience so far. Now to start using it and see if it takes care of all my creepy skin!! Thank you!
Antwort von MiamiMD
Hi Mary,
Thank you for sharing your experience! We’re so glad to hear things have been going well so far. We’re excited for you to begin using the product consistently. Give it a little time, and we hope you’ll be just as happy with the results as you are with the service!
Antwort von MiamiMD
Hi Sandra,
Thank you so much for your kind words!
We’re so glad to hear that you’ve found our team helpful, responsive, and kind. Providing timely support and treating our customers with care is always our priority.
We truly appreciate your feedback and look forward to assisting you anytime you need us!
I’ve been using the crepe erase for close to 4 weeks and I can already see a difference to my hands, arms and around my knees.
I’m very impressed.
Antwort von MiamiMD
Hi Michelle,
Thank you so much for sharing your experience!
We’re thrilled to hear that after just four weeks you’re already seeing visible improvements on your hands, arms, and around your knees. Consistency really does make a difference, and we’re so glad the product is working well for you.
We truly appreciate you taking the time to let us know!
Antwort von MiamiMD
Hi Juliet,
Thank you so much for your kind feedback!
We always strive to put our customers first and do our best to offer helpful solutions whenever we can including discounts when available. It means a lot to know you felt supported.
We truly appreciate your trust and look forward to serving you again!
Really haven’t been using the product very long. So far it feels really good on the skin!
Antwort von MiamiMD
Hi Gay,
Thank you so much for sharing your feedback!
We’re so glad to hear that you’re enjoying how the product feels on your skin so far. Since you’ve only just begun using it, we’re excited for you to see the results with continued consistent use. Many of our customers notice even more visible improvements over time.
We’d love to hear an update from you after you’ve used it a little longer. Thank you again for your feedback.
Even though I didn’t get a chance to try the product I was impressed by the way they handled my refund.
When I have extra money I will be happy to order 💎
Please send me your latest products and prices and discounts if possible
Thank you 😊
Ms Scott Linden
Antwort von MiamiMD
Hi Scott,
Thank you so much for your kind words.
We truly appreciate your understanding and are glad to hear that you were impressed with how your refund was handled.
We’d be absolutely happy to welcome you back when the time is right. Please feel free to reach out to our customer support team at support@miamimd.co to see our latest products, current promotions, and special offers.
Thank you again for your thoughtful review and we look forward to serving you in the future.
Antwort von MiamiMD
Hi Crystal,
Thank you so much for your wonderful feedback!
We’re glad to hear that the Dark Spot Remover is working well for you.
We truly appreciate you taking the time to share your experience!
MiamiMD is a very reliable company that ships on time and quickly responds to customer requests.
Antwort von MiamiMD
Hi Jo,
Thank you so much for your kind words!
We’re delighted to hear that you’ve had a positive experience with our shipping and customer support. Providing reliable service, fast delivery, and prompt responses is very important to us.
Your feedback truly means a lot to our team.
Service at this company is prompt and efficient and more importantly KIND and understanding - I recommend them wholeheartedly!
Antwort von MiamiMD
Hi Sandra,
Thank you so much for your recommendation!
We’re so pleased to hear that you found our service prompt, efficient, and most importantly, kind and understanding. Our team works hard to make sure every customer feels supported and valued, so your recommendation truly means the world to us.
We’re grateful for your kind words!
Please check your records as this subscription has been cancelled.
Antwort von MiamiMD
Hi Patte,
Thank you for your feedback.
We’ve reviewed your account and confirmed that your subscription is fully canceled, and no further orders will be processed.
We also noticed your recent 1-star review and truly value your feedback. If you don’t mind sharing, we’d really appreciate understanding what led to that rating and what we could have done better. Please feel free to reach out to our customer care team at support@miamimd.co. Your input helps us improve both our products and customer experience.
If there’s anything we can still do to make this right, please let us know. We’re here to help.
I have only had the product for 3 days. I have seen no difference so far. Maybe ask for a review after a few weeks instead of sending the request and reminders before the product even reaches me.
Antwort von MiamiMD
Hi Tracey,
Thank you for sharing your feedback.
Please know that three days is far too soon to expect visible changes. While some people notice changes within the first few weeks, it can take months for others to see consistent results. We encourage you to give it a little more time, and we are confident you will see results soon.
Regards our review emails, it is sent automatically based on estimated delivery timelines, but we truly appreciate you pointing this out. We’ll make sure your feedback is shared with our team so we can improve the timing of those messages.
We’re here if you have any questions along the way.
Antwort von MiamiMD
Hi Donna,
Thank you so much for your feedback! We’re thrilled to hear you’re enjoying the product. Your satisfaction is our top priority.
The products are as they are supposed to be. I am 72 and love the help for my face and neck.
Antwort von MiamiMD
Hi Deborah,
Thank you so much for sharing!
We’re so happy the products are working well for you and helping your face and neck feel their best. At 72, taking great care of your skin is something to be proud of, and we’re honored to be part of your routine.
Your kind words mean the world to us!
I canceled my subscription in the past and I got it again, had to contact you all again to cancel. I don't like this product
Antwort von MiamiMD
Hi Pat,
Thank you for letting us know and we’re truly sorry for the frustration this has caused.
We completely understand how upsetting it must be to feel like your subscription was reactivated after you had already canceled it. We’ve reviewed your account and have now confirmed that your subscription is fully canceled, and no further orders will be processed.
We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
UThis company's customer service is very good-efficient, polite and quick to respond
Antwort von MiamiMD
Hi Linda,
Thank you so much for your kind words! We truly appreciate you recognizing our team’s efforts to be efficient, polite, and responsive. Providing great customer service is very important to us. We’re grateful for your support!
Love had it's making my skin feel.....I'm using the dark spot remover and so far so good.....Using it on my face only. Can't wait to try your other products.
Antwort von MiamiMD
Hi Suzy,
Thank you so much for sharing!
We’re glad to hear you’re loving how it’s making your skin feel and that the Dark Spot Remover is working well for you so far. Using it on the face is perfect, and we’re excited for you to try our other products when you’re ready.
We truly appreciate your support!
Antwort von MiamiMD
Hi Helen,
Thank you so much for taking the time to leave a review!
We did notice that your review was submitted with a 1-star rating, but your comments were so positive. If there’s anything we could have done better or anything that would improve your experience, we’d truly appreciate hearing your thoughts so we can continue to improve.
Thank you again, and please don’t hesitate to reach out if we can help with anything at all.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.
