Americangrocer Anmeldelser 62

Placed an order for numerous items. DPD made no attempt to deliver my parcel and returned it to American Grocer. I contacted American Grocer and was replied to promptly by Neel. He was most apologetic and offered to either send the parcel straight back to me or refund. I chose to have the order sent back to me. After a few days, Neel emailed me to advise my order has been received back and he had organised to have it delivered to me the next day. The order arrived the next day as promised. Cannot fault Neel for his level of professionalism and communication. All goods purchased are as expected. Thank you American Grocer and Neel for taking care of my order. Look forward to ordering again soon

Been purchasing from this company for a long time now. Fantastic choices. Most are items not sold in UK supermarkets. Quick Delivery. Great communication too. Highly recommend this company.

All in all 10/10 from choice to beautiful choice after each other I cannot express how much this store has saved my entire life here in the uk! Easy to shop extremely good prices and all my favourites! When I unpacked I was so happy I’ve cooked some amazing food again since this landed! Thankyou! ☺️

They want to keep YOU, not your money, which i respect. The customer service agent neel was helpful in finding my product and following up. I would recommend to everyone!!!

With this particular order, delivery company, DPD, did not notify of delivery by email, text, knocking, door bell, leaving package in rain front of house where it was broken into by unknown. Item was stolen and items in package were rain damaged. AG responded immediately with perfect resolutions inc,using contacting DPD about their poor performance. They also kept me informed of each step. Such excellent customer service keeps me a loyal shopper there.

I recently placed an order and was thoroughly impressed. The products are fantastic, and the packaging was excellent. The dispatch and delivery were incredibly swift, taking less than 36 hours. 🤩 I’ll certainly be ordering again and wouldn’t hesitate to recommend this company to others.

they are bad, taken me off amazon list and not given me an reason, was left with 700 bags of salt, they are so unhelpful and they dont even answer you back

Excellent experience. Prompt delivery with everything packaged properly and in good condition. They even sent extra Warheads. Thanks!

Amazing experience- great customer service …. Thank you!

Items received promptly and well packaged, website easy to navigate. This is how it's supposed to be done.

I love the American range that they got, i'm a regular ordering 3 times a week for my goods🫡👍🏽👍🏽

The website is easy to navigate, the product ranges change frequently keeping it interesting. Items arrive very quickly, packed in a study box and glass jars of pickles in lots of bubble wrap.

Love this store. We used to live in the US. Our kids grew up there and we can find so many of the tastes and flavours that they loved -and still do. Goldfish, Milano cookies, biscuit mix...and now Snickerdoodle mix. The kids are now in their 30s but love coming home to Thanksgiving.
The service - order placing and deliver - is brilliant. Most items have arrived within a day or two of ordering. Great service and the products are exactly what we like. Can't recommend highly enough.

Although stock will naturally vary, there is an excellent range. Have used the site many times with much pleasure. Most recent shop, there was a problem with order, but when I contacted them, this was sorted out thoughtfully and to my total satisfaction.

Bought popcorn for £3.99 each (12 bags) money was taken order confirmed, next working day I get a refund as price changed to £7.99 and the shop choose not to honor the order. No communication, no email with an explanation, literary the only information I received was from PayPal regarding a refund. Will not use this store again as that is as unprofessional as it gets.

Excellent customer service.

In a haze of jet lag, I placed a large order in error. The team picked up my SOS email immediately and corrected the issue without any fuss or problems. Speedy responses, friendly customer service, and overall a very reassuring experience. Although this order was an accident, i know i can order with confidence next time!

Ordered Friday, out for delivery on Saturday. Superb service and no doubt will be back to order more American goods.

Also noting that the 2 x jars of Goober were expertly packed, impressed all around.

Excellent service.
Ordered Piña colada mix , alcohol free.
MUCH better price than Amazon (although postage bumped it up ...I don't pay for postage on Amazon).
Arrived within 2 days. Much faster than I thought.
Will DEFINITELY use again and fully recommend.