I’ve used Pictory before, and it’s great to see how much it has improved, especially the AI voice quality. The team was very responsive and helped me find a Professional plan that fit my budget, unlik... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I’ve used Pictory before, and it’s great to see how much it has improved, especially the AI voice quality. The team was very responsive and helped me find a Professional plan that fit my budget, unlik... Se mere
Virksomheden har svaret
The voices and the videos can be so much better now, but I feel like pictory hasn't made much improvements compared to whats really out there. You have the potential to really disrupt the market, so w... Se mere
Virksomheden har svaret
I've been using pictory from 4 months to make faceless videos. In being I faced many issues with this tool to make high quality visuals and voiceovers and sometimes it took so much time to load files.... Se mere
Virksomheden har svaret
Pictory has a remarkably low learning curve. The interface feels simple and intuitive, even if you have little or no video editing experience. What would normally take hours or even days can often be... Se mere
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Skrevet af virksomheden
Pictory is built for a world where anyone can turn content into engaging videos at scale. Fast, simple, and accessible video creation powered by AI.
Pictory is an online AI video creation platform designed for content marketers, learning and development teams, and business development teams. It helps transform long-form content into short, useful, and engaging videos without technical skills or complex editing software. Creating consistent video content takes time. Pictory removes that barrier.
What you can create with PictoryPictory helps teams share knowledge faster, keep content up to date, and turn ideas into videos that people actually watch.
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Great experience. I use the web browser called Opera with Pictory.ai and it is so fast and smooth.
Excellent customer support and a very easy to use AI app. Great for making YouTube shorts for the smartphone.

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I’ve used Pictory before, and it’s great to see how much it has improved, especially the AI voice quality. The team was very responsive and helped me find a Professional plan that fit my budget, unlike other companies I reached out to. Pictory’s text-to-video tool is simple, fast, and easy to use, which is perfect for someone managing multiple projects. Overall, it’s a user-friendly platform with excellent customer support that truly cares about continuous improvement.

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The voices and the videos can be so much better now, but I feel like pictory hasn't made much improvements compared to whats really out there. You have the potential to really disrupt the market, so why don't you?

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I like it that I can generate a PowerPoint Presentation and Pictory can create a video from it, I do think that Pictory and AI in general does take too much creative license and steers the video in their assumed direction

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The Pictory team exemplifies the art of listening to clients and customers as true friends and partners, thoughtfully addressing their unique needs on our shared AI journey, whether by phone call, text message, or email. They are quick and ready to communicate. This approach is not just innovative; it reflects our transition to an era of heightened consciousness. We are moving away from traditional hierarchical structures and ego-driven corporate business towards a more socially and individually creativity-focused technological landscape. This best describes my experience with the team at Pictory.ai

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I started on the free trial and then signed up for a paid package, but I was never able to access the paid account. Despite multiple attempts to get help, I could not get a clear or effective response from support.
I kept getting generic AI replies that didn’t resolve the issue or explain how to fix it. After nearly two days of going back and forth with no progress and no access to what I paid for, I documented all communications and canceled.
This experience was frustrating and avoidable. Based on the lack of support when there was a billing and access issue, I would not recommend moving forward.

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I’ve been using Pictory.ai for a while now, and it has completely transformed my workflow for turning long-form content into engaging social media videos. It is, without a doubt, one of the most efficient AI video tools on the market today.
The AI is incredibly intuitive—it handles the heavy lifting of transcribing, finding stock footage, and syncing captions with impressive accuracy. However, what people need to understand to truly get the most out of this platform is that it isn’t a "set it and forget it" magic wand.
To achieve a professional, high-quality result, you need to apply your own creative touch. While the AI suggests clips and layouts, the real magic happens when you use your creativity to refine the pacing, swap out specific visuals to better match your brand’s voice, and tweak the messaging.
If you view Pictory as a highly skilled assistant rather than a total replacement for your creative direction, you will see incredible results. It saves me hours of manual editing, but it still allows me the flexibility to inject my own style into every project.
Highly recommended for anyone looking to scale their video production without sacrificing quality!

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I’m extremely disappointed with Pictory. I paid for Premium expecting to create videos, only to discover that Premium does NOT actually allow you to generate videos without buying additional “points”. This was never clearly explained during checkout.
The app forces you through multiple confusing screens (style, camera motion, points, upsells) and repeatedly asks for more money even after paying for a subscription. This feels intentionally misleading.
I did not generate or download a single video, yet I was blocked by a hidden credit system. Premium should mean usable not “pay again to actually do anything”.
For professionals and businesses, especially healthcare, this workflow is frustrating, time wasting, and unacceptable. I’ve cancelled and moved to a competitor with transparent pricing.
Pictory seriously needs to fix its pricing clarity and user experience.

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Pictory.ai is massively overpriced for what it offers. The generated videos are poor quality, often inaccurate, and require a lot of manual fixing — which defeats the purpose of using AI in the first place.
Key features like API access are locked behind the most expensive subscription, making it completely unrealistic for small businesses or developers. This isn’t mentioned clearly upfront.
On top of that, cancelling is intentionally frustrating. You’re forced to go through around 10 pointless questions just to cancel, which feels like a dark pattern designed to make users give up.
Overall, bad value for money, weak output quality, and an unpleasant user experience.

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The support is terrible. They tell you to "stay online and we will be right with you", but after 25 minutes you realize that is a lie. After you hound the chatbot it tells you that it has sent your request to support and they will be in-touch.
All I wanted to do was change my email address, and they told me I had to move all my projects and setup a new account.
Really? That's ridiculous.
I decided I wanted to cancel my subscription and get a refund of $216 for the remaining 9 months of my 12 month subscription.
They will not do that. Once they latch unto your money it's gone.
What kind of policy is that? If someone is not using your service anymore, why do they have to pay for it?
That kind of behaviour tells me they are desperate for income because the product sucks.
Stay away and beware.
*******************
Hi Lis,
Your support team did not address my refund concern at all, when can I expect my refund? They just told me they are waiting for me to open another account. Not happening. I am done with you and your "team" I just want a refund for the remaining unused months.
*******************
Update:
And here's their response to my refund request...
"Since our Annual Plan is significantly discounted from our Monthly Plans and is a commitment from you and Pictory, we don’t currently offer refunds."
I guess it doesn't matter if you're an unsatisfied customer, pictory is "committed" to keeping your money.

Besvarelse fra Pictory.ai
I've been using pictory from 4 months to make faceless videos. In being I faced many issues with this tool to make high quality visuals and voiceovers and sometimes it took so much time to load files. However, after a month I saw some improvement in voiceovers and visuals. But still videos I wanted to generate was not satisfying and convincing. So i didn't continued upgrading further.

Besvarelse fra Pictory.ai
Ich habe vor 2 Monaten das Professional Jahresabo gekauft, vor allem, um mehr und besseres Stockmaterial für meine erstellten Videos zur Verfügung zu haben. Und das fand ich bei Pictory, da sie in ihrer Bibliothek neben Storyblocks auch Getty Images Videomaterial anbieten, was mich sehr freute. Einen Monat funktionierte alles. Seit nun mindestens 2-3 Wochen kann ich nicht mehr auf die Getty Images Bibliothek zugreifen. Es werden mir nur noch Stockvideos von Storyblocks angezeigt, obwohl ich den Professional Plan habe und es dort explizit mit inbegriffen ist und es ja auch vorher funktionierte. Der Ki-Chatsupport von Pictory konnte mir nicht weiterhelfen und verwies mich auf den "echten Support", der sich innerhalb von 1 Werktag bei mir melden sollte. Nach 4 Tagen kam tatsächlich eine Rückmeldung vom Support mit der Bitte, dass ich Screenshots von meinem Problem machen sollte. Das habe ich am selben Tag noch getan. Seit dem kam keine Antwort mehr von Support. Das ist absolut inakzeptabel, da für mich dadurch dieses teuer bezahlte Abo nur sehr eingeschränkt nutzbar ist und ich den Plan vor allem wegen der Anbindung zu Getty Images abonniert habe. Da die Credits monatlich abgerechnet werden und die nicht verbrauchten Credits am Monatsende verfallen, ist es umso wichtiger, dass sich der Support auch zeitnah zurückmeldet und vor allem das Problem behebt, sodass ich weiterarbeiten kann. Ich bin wirklich sehr enttäuscht und fühle mich um mein Geld betrogen. Ich hoffe, dass sie mich aufgrund dieser Bewertung nun endlich ernst nehmen und mein Problem beheben. Ansonsten bleibt mir nur die sofortige Kündigung, da ich nicht die versprochene Leistung bekomme.

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Bad Experience
I subscribed for one month and started creating videos. After a couple of videos, I encountered a technical issue. The video preview in the storyboard was completely dark, and even when previewing the video, it remained dark, making it impossible to create any content, cut scenes, etc.
I tried to fix the issue by changing videos and checking online for solutions, but nothing worked, so I contacted customer support. Unfortunately, I was effectively abandoned twice. With a monthly subscription, waiting more than two days for support is unacceptable.
On 26/12, I contacted customer support.
On 02/01, Dhruv replied by email, asking me to confirm which project had the issue. I replied the same day.
On 09/01, after receiving no answer or solution and being under pressure to create videos for my work, I contacted customer support again. Rae replied the same day, asking me to share one of the videos affected by the issue, which I did.
On 16/01, having received no response at all, I decided to cancel the subscription.
I have to say that the library of voices and visuals is nice. The platform does have some limitations, but honestly, these would be very easy to avoid or improve.
If you never face any issues and only want to create videos using pre-made visuals and AI, it might work for you.
But if you do run into a problem, good luck.
For me, $49 thrown in the bin.

Besvarelse fra Pictory.ai
Les outils de création de vidéos ne sont pas optimal. Les options que vous prenez dans le forfait professionnel sont absent malgré qu'il sont indiqué. Malgré plusieurs relances, impossible d'annuler mon abonnement ou même de ce faire rembourser.

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Excellent customer support!
The product itself is great and works exactly as promised. In the end, I realized that I don’t really need it for my current business, but what truly stood out was the outstanding customer support.
The team was fast, friendly, and very accommodating, offering a fair and helpful solution regarding the refund. This level of professionalism and customer care is rare.
Thank you to the Pictory team — highly recommended!

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