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Seamolly Anmeldelser 17

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TrustScore 2 ud af 5

2,1

Badetøjsbutik
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Badetøjsbutik
  2. Strandtøjsbutik
  3. Tøjbutik
  4. Dametøjsbutik

Kontaktoplysninger

2,1

Under middel

TrustScore 2 ud af 5

17 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

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Bedømt til 1 ud af 5 stjerner

SCAM!!!!

SCAM!!!!! its been 23 days since i've ordered and the communication has been like this:
"Hi,
Please wait for some days.
We have informed the shipping agency to check this package.
Thank you for your understanding.
Best regards"

I requested a refund and they just sImply did not reply.

SCAM!!!!!!!!

25. november 2025
Uopfordret anmeldelse
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Besvarelse fra Seamolly

Dear Customer,
We sincerely apologize for this delivery issue.
We always reflect on the vital feedback that customers provide us in order to improve our shopping experience in the future.
Please check your account and reply to the message we have sent to you regarding your particular case.
Best Regards
Seamolly Customer Service

Bedømt til 1 ud af 5 stjerner

dishonest business, products not worth the price/hassle

i ordered on 7/9 and it took about 3 weeks to arrive. at one point, my order was sent back to the warehouse without explaination. i emailed them about this and they gave about 5 vague and evasive copy-pasted responses with no useful information or indication that they were working on fixing the issue.
when it finally did arrive, i had to return due to sizing issues (both bikinis ran small, and one of them didn't really look like it did on the website). they kept trying to get me to keep the products and offered to refund me $27. when i pushed for a full refund, they said i could still keep the bikinis and offered $43. my last option was to get a full product refund and ship the items back myself, but i would have to supply an international shipping fee, and i would not get a refund for the shipping fee in my original order. i spent $64 on my order in total including shipping, so it was never going to be a "full refund" no matter what.
i ended up filing a dispute with my bank over this. seamolly is not helpful when something goes wrong with your order and will try to LOWBALL you on refunds. also partial refunds are NOT listed anywhere in their exchange/return policy.
the products themselves are nice overall and look good quality but they run small and ordering from here is risky unless you know 100% that you will keep them.
overall untrustworthy and borderline scam, would not recommend buying from here.

1. august 2025
Uopfordret anmeldelse
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Besvarelse fra Seamolly

Dear Valentina,
We are sorry to hear that you are not satisfied with your order.
We kindly ask that customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: https://seamolly.com/pages/return-exchange
Please offer us your order number or you can contact us via official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service

Bedømt til 1 ud af 5 stjerner

The worse customer service

The worse customer service, very bad service, they don’t include any invoice or return form to exchange or refund. Fabric is cheap like SHEIN. Lost my money.

24. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Seamolly

Dear Jacqueline ,
Thank you for your review.
Seamolly aims to provide customers with high-quality and low-cost products, and we take every single customer seriously and are committed to resolving their issues to their satisfaction.
Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service

Bedømt til 1 ud af 5 stjerner

This company is definitely a scam

This company is definitely a scam. Didn't realize this company was based in China until I placed my order and checked the shipping location. They will send you your order but THEY WILL NOT LET YOU RETURN ITEMS REGARDLESS OF THEIR RETURN POLICY. Terrible customer service, please do not support them. Also expensive considering the quality of items. Sketchy and bad vibes all around...

22. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Seamolly

Dear Addie,
We are sorry to hear that you are not satisfied with your order.
We kindly ask that customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: https://seamolly.com/pages/return-exchange
Please offer us your order number or you can contact us via official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service

Bedømt til 1 ud af 5 stjerner

I bought a bathing suit but had to…

I bought a bathing suit but had to return. I never received my money back. After emailing 20 times, I opened a case with PayPal. Don't order unless you know you will keep it

12. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Seamolly

Dear Mila,
Thank you for your review.
Seamolly aims to provide customers with high-quality and low-cost products, and we take every single customer seriously and are committed to resolving their issues to their satisfaction.
Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service

Bedømt til 1 ud af 5 stjerner

Just like others

Just like others, terrible customer service. They takes an entire day to reply to your email even after several exchanges. They keep wanting me to keep the bathing suit and give me a partial refund, which was first $22 and now I'm being promised $36, very sketchy. I'm also annoyed that I now need to pay for the return AND I only get refunded the amount of the swimsuit, not the shipping cost. It makes me want to cut my loses because I will return it and be out of >$10 after it's said and done.

15. juni 2025
Uopfordret anmeldelse
Seamolly-logo

Besvarelse fra Seamolly

Dear Elizabeth ,
We are sorry to hear that you are not satisfied with your order.
We kindly ask that customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: https://seamolly.com/pages/return-exchange
Please offer us your order number or you can contact us via official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service

Bedømt til 1 ud af 5 stjerner

Completely a scam

Completely a scam. The checkout wasn’t accepting my payment and then they asked for a screen recording of what was happening through a very sketchy email. I didn’t send it bc that would have shown my info but now needing to cancel my card bc I have it to them at the checkout so I would just avoid at all costs.

17. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Seamolly

Dear Ryen,
Thank you for your feedback.
Again we apologize for this inconvenience.
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service

Bedømt til 1 ud af 5 stjerner

unglaublich....kauft dort niemals.

unglaublich....kauft dort niemals.
Man kämpft um Ware zurückzuschicken und dann um Geld zurück zu erhalten.
Lasst auf keinen Fall locker und droht mit Anzeige

28. maj 2025
Uopfordret anmeldelse
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Besvarelse fra Seamolly

Dear Tanja ,
Thank you for your review.
Seamolly aims to provide customers with high-quality and low-cost products, and we take every single customer seriously and are committed to resolving their issues to their satisfaction.
Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service

Bedømt til 1 ud af 5 stjerner

Don't buy from Seamolly! Scam!!

Don't buy from Seamolly!! They charged my card for the purchase, but then also withdrew a significantly higher amount shortly after, which I had to report to my bank and the police. Moreover, my bank told me they attempted to withdraw large sums after that—it was pure luck that I didn’t have that much money on the card at the time. This is a huge scam, and I’m warning you not to shop there!!

18. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Seamolly

Dear Mal,
Thank you for your message.

Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service

Bedømt til 1 ud af 5 stjerner

extended delivery time and no helpful responses

Placed my order on 3/7 and then received a notice on 3/9 that it was shipped. The link they sent me for tracking hasn’t been updated since then and it has provided no updates. It’s been longer than the 3-7 business days that is advertised on their website. I reached out because I no longer want my order because I needed it for a specific trip that has now passed. Customer service was very rude, unhelpful and provided absolutely 0 relevant response. Super super super super disappointed because the products are so cute they could have amazing potential if they could get it together a little more.

16. marts 2025
Uopfordret anmeldelse
Seamolly-logo

Besvarelse fra Seamolly

Dear Hart,
Thank you for your review. We apologize for this delivery issue.
There may be some delays between scanning events and the website' s updates. The tracking status will take a few days to be updated online by the shipper.
Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service

Bedømt til 2 ud af 5 stjerner

Paid more than what I expected, and so-so customer service

I was expected to pay $61 AUD for my order, and that was what showed up when I placed an order (including discount code). However, I was sent by my bank a notification that I paid $64 AUD.

I emailed right away to customer service to ask them to check this in hopes that I could have gotten some of my money back, however they kept replying that it was just a fluctuation in the exchange rate and that they hoped I would understand.

I must say, customer service is quick in response time, however I think that it's unacceptable that they would price stuff incorrectly. I don't think I'd order from them again as I'd hate to pay more than what I expected.

Also, in the emails exchanged they had a lot of informalaties and grammatical errors, so not sure if this is professional service.

I will write another review on the swimsuit when I receive it!

10. januar 2025
Uopfordret anmeldelse
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Besvarelse fra Seamolly

Dear ellie,
Thank you for notifying us of your complaint.
Pricing of products sold by Seamolly .com is based upon figures calculated in U.S. Dollars (US$).
Prices displayed in other currencies are converted from U.S. Dollars according to the most up to date conversion rates.
Due to fluctuating currency values, prices displayed in non-U.S. denominations of currency on the Site, other than on the individual product page, may not be the most current.
Due to the current global situation, we're experiencing an extraordinary increase in the amount of support tickets.
We are working around the clock and putting all our efforts and resources into providing a prompt response to all our customers.
Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
Awaiting for your reply.
Best Regards
Seamolly Customer Service

Bedømt til 1 ud af 5 stjerner

Return policy states they will accept…

Return policy states they will accept returns 14 days from delivery and an acceptable reason is sizing issue. I requested a return due to sizing issue the day swimsuit was delivered and got an email stating they wouldn’t refund my order. Completely dishonest business. Do not order from Seamolly!!!

24. november 2024
Uopfordret anmeldelse
Seamolly-logo

Besvarelse fra Seamolly

Dear Jansen ,
We are sorry to hear that you are not satisfied with your order.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: https://seamolly.com/pages/return-exchange
Please offer us your order number or you can contact us via official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service

Bedømt til 1 ud af 5 stjerner

terrible customer service support

terrible customer service support. i had no emails or shipping updates from the tracking website for about a month other than my order confirmation. i emailed and they responded saying it had already been delivered and received a signature with it, and the tracking number they provided in the email response was not the same as the one i had originally been provided with. i corrected them, and they said it was shipped, returned due to an 'unexpected shipping error' and re-shipped and now delivered. i wasn't informed of this at all, and when i asked for a refund, i received about three automated and repeated responses. will have to be disputing directly with my bank.

terrible and unprofessional support and will not be ordering from them again. it seems very mixed with good and bad experiences, but this is the first time i've had a problem with online shopping. disappointed.

14. oktober 2024
Uopfordret anmeldelse
Seamolly-logo

Besvarelse fra Seamolly

Dear georgie，
We are sorry for this inconvenience and that you have yet to receive your item.
If the package has been delivered according to the shipping website,Seamolly cannot be made liable of non-delivery in this case.
Unfortunately these kinds of losses are beyond our control.
Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service

Bedømt til 1 ud af 5 stjerner

Please do not buy

Please do not buy. I got an order few weeks ago… quality not so good and worst…. I was not able to return it!!!! They said I was not allowed because the would have not been able to sell it again. Not trustable web site!!!! Stay far from.
Order 21769.

1. august 2024
Uopfordret anmeldelse
Seamolly-logo

Besvarelse fra Seamolly

Dear Pamela ,
We are sorry to hear that you are not satisfied with your order.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: https://seamolly.com/pages/return-exchange
Please offer us your order number or you can contact us via official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service

Bedømt til 1 ud af 5 stjerner

Seamolly dropshipping

This website is a dropshipping store. They buy their stuff from zaful and resell them. The material is okay, but you can get them at zaful for cheaper prices.

17. juni 2024
Uopfordret anmeldelse
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Besvarelse fra Seamolly

Dear Emma,
Thank you for your review.
Seamolly aims to provide customers with high-quality and low-cost products, and we take every single customer seriously and are committed to resolving their issues to their satisfaction.
Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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