NGP have been great for my small business, setting up switches that have saved a lot of money over recent years - and going forward. Bethany Jarvis was my main contact in the last year or two and has... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I cannot recommend NGP enough, I own multiple business's and had lots of contracts ending at different times. Jordan Callum went through these and by signing up with NGP he has taken all this pressure... Se mere
Virksomheden har svaret
I dealt with Jordan today who was very helpful informative and friendly, even offered for him to come down here for night out with me :)
Im so grateful for Donna's help. She has been really professional and responsive. She has dealt with 2 issues that I had with Engie. Donna responds promptly and goes out of her way to resolve any issu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We have been providing professional global energy procurement and management services for almost a decade and saving our clients millions in the process. Northern Gas and Power offers specialist services in energy procurement, energy management, targeting, and reduction. We are the largest energy consultancy by customer volume and managed TWhs and we work with 20,000 clients across 3 continents. That is why Northern Gas and Power is the preferred choice when it comes to professional energy services. That is why it pays to put the Energy Professionals to work.
Kontaktoplysninger
Baltic Place, Floor 8 East Tower, NE8 3AE, Gateshead, Storbritannien
- 0845 643 5432
- [email protected]
- www.ngpltd.co.uk
4,7
Fremragende
3 t anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Jordan - very helpful
I dealt with Jordan today who was very helpful informative and friendly, even offered for him to come down here for night out with me :)
11. februar 2026
Uopfordret anmeldelse
Very Helpful advisor
Donna was very helpful with a query I had and sorted it out very quickly. She also kept me informed of what was going on.
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra Northern Gas and Power
Dear Jane, Thank you for your feedback! We are thrilled that you have been happy with the service. We look forward to working with you. Many thanks again, Damon Garvin-Foster
Verificeret
KNOWLEDGEABLE STAFF,EFFICIENT SERVICE
3. februar 2026
Besvarelse fra Northern Gas and Power
Thanks for the great review! We work hard to help our customers, and we’re happy to hear we hit the mark for you. Best regards, Damon Garvin-Foster
Just want to take a moment to thank…
Just want to take a moment to thank Robert Reed for all his help and advice. Quality customer service! Many thanks again Rob!
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Northern Gas and Power
Dear Dean, Thank you for your review, we’re really pleased with your feedback! We’ve passed on your kind words to Robert and their manager. Thank you again for taking the time to share your experience with us. We look forward to working with you. Best regards, Damon Garvin-Foster
Donna in customer services reacted so…
Donna in customer services reacted so quickly and answered my questions and was able to resolve the problem. Great service as always.
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Northern Gas and Power
Dear Claire, Thank you for your review, we’re really pleased with your feedback! We’ve passed on your kind words to Donna and their manager. Thank you again for taking the time to share your experience with us. We look forward to working with you. Best regards, Damon Garvin-Foster
I am very grateful for the help and…
I am very grateful for the help and support from Donna. She replied quickly and with the information I required.
Thank you, Donna!
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Northern Gas and Power
Dear Hannah, Thanks for the great review! We work hard to help our customers, and we’re happy to hear we hit the mark for you. Best regards, Damon Garvin-Foster
Unable to give less than 1*
Unable to give less than 1* Which is a tragic shame.
Avoid at all costs, fill you with promises, then nothing.
I can't stress this more, avoid at all costs, we are now having to go through the ombudsman due to miss-selling
30. januar 2026
Uopfordret anmeldelse
Excellent service
NGP have been great for my small business, setting up switches that have saved a lot of money over recent years - and going forward. Bethany Jarvis was my main contact in the last year or two and has been brilliant, really efficient and easy to deal with on the phone and via email.
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Northern Gas and Power
Dear Kirsty, Thank you for your review, we’re really pleased with your feedback! We’ve passed on your kind words to Beth and their manager. Thank you again for taking the time to share your experience with us. We look forward to working with you. Best regards, Damon Garvin-Foster
Verificeret
Teme valley pies
Teme valley pies .
We got hit with a £40.000 bill from total energies because one of the reps never renewed our contract for 9 months . So we are now having to dispute a £40.000 invoice for out of contract rates.
So no I don’t think you have worked in our best interest.
29. januar 2026
I cannot recommend NGP enough
I cannot recommend NGP enough, I own multiple business's and had lots of contracts ending at different times. Jordan Callum went through these and by signing up with NGP he has taken all this pressure from me and is now managing this so I don't have to. All the contracts now end at the same time and he is continually watching and helping if something needs looking at. He also helped me get money back for one of my companies which is always a win. If like me you don't have time for these things defiantly speak to Jordan, I am so glad I did.
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Northern Gas and Power
Dear Shneen, Thank you for your review, we’re really pleased with your feedback! We’ve passed on your kind words to Jordan and their manager. Thank you again for taking the time to share your experience with us. We look forward to working with you. Best regards, Damon Garvin-Foster
Im so grateful for Donna's help
Im so grateful for Donna's help. She has been really professional and responsive. She has dealt with 2 issues that I had with Engie. Donna responds promptly and goes out of her way to resolve any issues we encounter. Her support has made a big difference.
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra Northern Gas and Power
Dear Vesna, Thank you for your review, we’re really pleased with your feedback! We’ve passed on your kind words to Donna and their manager. Thank you again for taking the time to share your experience with us. We look forward to working with you. Best regards, Damon Garvin-Foster
Great Service
Jordan Callum at Northern Gas and Power handled our electric and gas contracts efficiently and professionally. He explained everything clearly, made the process straightforward, and ensured we secured suitable rates for our business. Communication was excellent throughout, and the whole experience was stress-free. Highly recommended.
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Northern Gas and Power
Dear Anam, Thank you for your review, we’re really pleased with your feedback! We’ve passed on your kind words to Jordan and their manager. Thank you again for taking the time to share your experience with us. We look forward to working with you. Best regards, Damon Garvin-Foster
Professional and Responsive.
I have worked with NGP several times to secure competitive energy rates. Their response times, service levels and professional advice have been excellent.
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Northern Gas and Power
Dear GP, Thanks for the great review! We work hard to help our customers, and we’re happy to hear we hit the mark for you. Best regards, Damon Garvin-Foster
Verificeret
Easy to do business with and kept me…
Easy to do business with and kept me informed all along the way to completion of new contract.
20. januar 2026
Besvarelse fra Northern Gas and Power
Dear Mark, Thank you for your feedback! We are thrilled that you have been happy with the service. We look forward to working with you. Many thanks again, Damon Garvin-Foster
Nabela has been a brilliant support…
Nabela has been a brilliant support while we navigate setting up a new business account, thanks for the great customer service!
19. januar 2026
Uopfordret anmeldelse
Besvarelse fra Northern Gas and Power
Dear Helen, Thank you for your feedback! We are thrilled that you have been happy with the service. We look forward to working with you. Many thanks again, Damon Garvin-Foster
Highly reccomend
NGP has managed our gas and electric accounts for nearly a decade, consistently providing excellent service. Our account manager, Jon Dent, is efficient, friendly, and highly knowledgeable. He clearly explains market conditions and advises on available offers in a way that’s easy to understand. Jon has successfully implemented contracts that have saved us hundreds of pounds, and we truly value his expertise and support.
19. januar 2026
Uopfordret anmeldelse
Besvarelse fra Northern Gas and Power
Dear Leila, Thank you for your review, we’re really pleased with your feedback! We’ve passed on your kind words to Jon and their manager. Thank you again for taking the time to share your experience with us. We look forward to working with you. Best regards, Damon Garvin-Foster
Verificeret
Very reliable advice from NGP staff who…
Very reliable advice from NGP staff who saved us money by switching to better tariffs available.
8. januar 2026
Besvarelse fra Northern Gas and Power
Dear Mr Roy,
Thanks for the great review! We work hard to help our customers, and we’re happy to hear we hit the mark for you.
Best regards,
Aisha Jallow
Good service
Bailey was very helpful and went over and above to ensure that our quite complicated situation was resolved.
7. januar 2026
Uopfordret anmeldelse
Besvarelse fra Northern Gas and Power
Hi Suzanne,
Thank you for your review, we’re really pleased with your feedback!
We’ve passed on your kind words to Bailey and his manager.
Thank you again for taking the time to share your experience with us. We look forward to working with you.
Best regards,
Aisha Jallow
Verificeret
The i
The company response is almost immediate to all requests and liason is thorough and professional.
2. januar 2026
Besvarelse fra Northern Gas and Power
Dear Garth,
Thanks for the great review! We work hard to help our customers, and we’re happy to hear we hit the mark for you.
Best regards,
Aisha Jallow
Verificeret
Professional service
Professional service. Managed to negotiate with our current providers even though we were still in contract without impacting on our end-date.
16. oktober 2025
Besvarelse fra Northern Gas and Power
Dear Polonia,
Thank you for your review, we appreciate your feedback!
As well as consulting on your energy contracts, we can provide guidance on energy efficiency and energy management tech.
Take a look at our sister brand ClearVUE here: https://clearvue.business/ for all things NetZero.
Many thanks again,
Aisha Jallow
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.