Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

J’ai acheté la connected E4 et ensuite la connected E5 en pensant que les problèmes iOS était réglé donc en partie, il y en a quelques-uns qui fonctionnent mais pas tous et quand tu as des tatouages... Se mere

Bedømt til 5 ud af 5 stjerner

This is my first Tag and couldn’t be happier goes well in my collection. Eduardo at the Aventura store was excellent he had a lot of patience since I am not an impulse buyer. He changed bands 3 time... Se mere

Bedømt til 5 ud af 5 stjerner

Just purchased an Aquaracer Solargraph from the Aventura boutique in South Florida. The level of service we received from Eduardo was amazing. He was very knowledgeable and professional. In addition... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Tag Heuer truly stands out as a premium brand. The quality of their watches is exceptional, with great attention to detail and craftsmanship. What I appreciate most is their global support — no matter... Se mere

Virksomheden har svaret

Vi udfører kontroller af anmeldelser

Virksomhedsoplysninger

  1. Urforretning
  2. Urproducent

Skrevet af virksomheden

TAG Heuer embodies Swiss avant-garde watchmaking since 1860. Crafted in the Swiss Jura Mountains, each TAG Heuer timepiece is engineered for high-performance. Ever since the ground-breaking oscillating pinion in 1887, which pioneered a new way to operate mechanical chronographs, the Maison continues to innovate, pushing the limits of accuracy with advanced technology. And whether it be the legendary Carrera, the iconic Aquaracer or the mythic Monaco, each TAG Heuer model has its own story to tell.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

717 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 96 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Too slow

Dropped my Tag Heuer off at Karrinyup store for a new battery. The $380 sounds expensive but what’s got me really going is the three months to do it. Never again!

12. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

If you want a Smart Watch DON'T buy a Tag Heuer

While diving into a pool in October 2025 only 20 months after buying the Tag Heuer Connected 45mm for $2,000+ the whole face fell off. It is now February 2026 and I still haven't received a replacement and cannot even Tag Heuer to respond to my emails in a timely fashion. After handing the watch in for repair in the beginning of December 2025 the feedback from Tag Heuer in Switzerland is they are 'waiting for parts'. This is completely unacceptable service from a premium brand. I will never buy a Connected watch and would advise everyone else give it a skip. To be honest, I think my days with Tag Heuer (a so-called premium brand) are done. I don't want a replacement, thanks.

23. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

This is my first Tag and couldn’t be…

This is my first Tag and couldn’t be happier goes well in my collection. Eduardo at the Aventura store was excellent he had a lot of patience since I am not an impulse buyer. He changed bands 3 times for me on my watch of choice Aqua racer GMT.
Tags choice of financing sucks so be ready.
Other than that it was great.

8. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Tag Heuer connected E5 CATASTROPHE

J'ai eu en cadeau la Tag Heuer Connected E5 en petit diamètre.
C'est une catastrophe.
La batterie tient tout juste 24h là où la e4 tient 2 ou 3 fois plus (j'étais une journée entière avec mon beau frère qui a la e4 et en fin de journée il a fallu que je recharge la e5 quand lui avait encore 65%de batterie)
Le fait de bouger le bras ajoute des pulsations en plus... la precision est vraiment mauvaise.
Sans parler de l'absence des fonctionnalités de base ecg, tension, activité ski etc. Dispo basiquement chez Samsung !
Certes elle est bien mieux désignée...mais pour le prix la fiabilité et les fonctionnalités ne sont pas au RDV.
je pourrai vous parler du service client qui ne répond pas....il a fallu 4 semaines pour que la montre soit adressée pour diagnostic et ils m'annoncent 3 semaines pour la récupérer.... 2 mois sans qu'ils ne détectent aucune anomalie... il n'ont rien fait dessus
Sans réponse non plus à mes nombreux appels!!!
LAMENTABLE

26. december 2025
Uopfordret anmeldelse
TAG Heuer-logo

Besvarelse fra TAG Heuer

Cher Manuel Pastor,

Nous vous remercions d’avoir pris le temps de partager votre retour concernant votre TAG Heuer Connected E5. Nous regrettons sincèrement que votre expérience n’ait pas été à la hauteur de vos attentes.

Votre montre a été examinée avec soin dans nos ateliers par nos experts, et les éléments que vous évoquez ont été pris en considération.

Nous comprenons que certaines interrogations puissent subsister et restons naturellement à votre disposition si vous souhaitez échanger davantage à ce sujet en contactant directement notre Service Client via notre site : https://www.tagheuer.com/contact/.

Respectueusement,
L’équipe TAG Heuer

Bedømt til 1 ud af 5 stjerner

J’ai acheté la connected E4 et ensuite…

J’ai acheté la connected E4 et ensuite la connected E5 en pensant que les problèmes iOS était réglé donc en partie, il y en a quelques-uns qui fonctionnent mais pas tous et quand tu as des tatouages malheureusement plus rien ne fonctionne donc aucun support. L’entreprise a jamais répondu à mes courriels, car j’aurais voulu me faire rembourser aucune aide. Je vous déconseille fortement d’acheter cette cochonnerie.

5. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

安心できるブランド

アフターメンテがしっかりしており、また購入するのであればこのブランドと思いました。アフターも商品価値を高める事とあらためて思いました。

8. februar 2026
Uopfordret anmeldelse
TAG Heuer-logo

Besvarelse fra TAG Heuer

コテツ様

このたびは温かいお言葉をお寄せいただき、誠にありがとうございます。

TAG Heuerのアフターサービスが、お客様の信頼をさらに深め、タイムピースの価値を一層感じていただけたとのこと、大変嬉しく存じます。

弊社のアトリエでのメンテナンスを経て、お手元に戻られたタイムピースとともに、これからも数々のスリリングな瞬間をお過ごしいただけますことを心より願っております。

敬具
タグ・ホイヤー チーム

Bedømt til 1 ud af 5 stjerner

Nunca se han puesto en contacto…

Nunca se han puesto en contacto conmigo. No es la primera vez que me pasa. Muy mal servicio

6. februar 2026
Uopfordret anmeldelse
TAG Heuer-logo

Besvarelse fra TAG Heuer

Estimado Señor Parrilla Simione,

Le agradecemos su comentario y lamentamos que su reciente experiencia no haya respondido a sus expectativas.

Según nuestra información, se proporcionó una respuesta a su consulta relativa a su TAG Heuer Connected.

Le rogamos nos disculpe si nos ha dirigido alguna comunicación adicional que no haya recibido respuesta, y le invitamos a contactarnos nuevamente a través de https://www.tagheuer.com/contact/, donde nuestro equipo estará encantado de asistirle.

Atentamente,
El equipo TAG Heuer

Bedømt til 5 ud af 5 stjerner

Moving thru out the Website to find…

Moving thru out the Website to find what I wanted .
It was very user friendly.

5. februar 2026
Uopfordret anmeldelse
TAG Heuer-logo

Besvarelse fra TAG Heuer

Dear Rox,

Thank you for sharing your positive experience.

We are delighted to learn that navigating our website allowed you to find what you were looking for with ease, and that you found it intuitive and user friendly.

We look forward to welcoming you online again to explore our TAG Heuer collections and discover new inspirations.

Respectfully,
The TAG Heuer Team

Bedømt til 1 ud af 5 stjerner

Where is my Tag watch?

I sent them my watch for service back in Sept. 25 and was told I would get it back in early January but still don't have it and no communication. For such a luxury brand to have such poor customer service is very shocking. Don't ever send your watch to them for service, because it's like a black hole.

5. februar 2026
Uopfordret anmeldelse
TAG Heuer-logo

Besvarelse fra TAG Heuer

Dear Sir,

Thank you for taking the time to share your feedback. We understand the importance of clarity and consistency when your TAG Heuer timepiece is entrusted to our service experts.

Following your recent exchanges with our team, an updated and expedited completion date was communicated, and the service of your timepiece has since been completed. Our dedicated collaborators remain fully available to coordinate its return and ensure a seamless conclusion to your experience.

We trust you will be pleased to rediscover your TAG Heuer creation in its renewed condition.

Respectfully,
The TAG Heuer Team

Bedømt til 5 ud af 5 stjerner

Tag Heuer truly stands out as a premium…

Tag Heuer truly stands out as a premium brand. The quality of their watches is exceptional, with great attention to detail and craftsmanship. What I appreciate most is their global support — no matter where you are, the brand stands behind its products. On top of that, the in-store service is excellent: professional, knowledgeable, and genuinely welcoming. A great experience overall and a brand I trust.

5. februar 2026
Uopfordret anmeldelse
TAG Heuer-logo

Besvarelse fra TAG Heuer

Dear Daniel,

Thank you for sharing your wonderful experience with us.

We are delighted to hear that you appreciate the exceptional quality and craftsmanship of our TAG Heuer creations, as well as our global support.

It is gratifying to know that our boutique service left such a positive impression on you.

We look forward to welcoming you back very soon.

Respectfully,
The TAG Heuer Team

Bedømt til 5 ud af 5 stjerner

Done from my phone super easy and…

Done from my phone super easy and painless.

2. februar 2026
Uopfordret anmeldelse
TAG Heuer-logo

Besvarelse fra TAG Heuer

Dear Jon Honhart,

Thank you for your kind words.

We are delighted that the acquisition of your TAG Heuer Formula 1 was simplified and managed directly from your iPhone, reflecting the seamless experience we aspire to provide for all our clients.

We hope your new TAG Heuer creation accompanies you through many successful milestones.

Respectfully,
The TAG Heuer Team.

Bedømt til 1 ud af 5 stjerner

I was once a fan of Alexandra Daddario

I was once a fan of Alexandra Daddario, but my opinion has changed over time based on repeated reports and personal experience. Multiple individuals who claim to have met her have described her as dismissive or unapproachable when off camera. I experienced this firsthand at San Diego Comic-Con, where she ignored fans entirely, which was disappointing.
There are also numerous stories circulating online that allege rude or unprofessional behavior. While some of these accounts may be exaggerated or unverifiable, their widespread nature has contributed to a negative public perception. Even comments made publicly by people close to her suggest she has become less relatable over time.
From a professional standpoint, her acting range appears limited, with many prominent roles relying more on image than on strong or memorable performances. Additionally, her frequent use of profanity in interviews and videos, along with the public promotion of charitable acts, comes across as unrefined and self-serving rather than genuine.
Given these factors, it is surprising that major brands such as Dior, TAG Heuer, Formula 1, and Hanna Andersson continue to associate with her, as brand representatives are typically expected to reflect professionalism, relatability, and positive public conduct.
Overall, these experiences and observations have significantly diminished my view of her as a public figure and brand ambassador.

2. februar 2026
Uopfordret anmeldelse
TAG Heuer-logo

Besvarelse fra TAG Heuer

Dear Sir/Madam,

Thank you for taking the time to share your feedback.

While we appreciate hearing from our customers, we want to emphasize that TAG Heuer is committed to fostering a positive and respectful environment for both our clients and our team members. We stand behind our ambassadors and their dedication to providing excellent service.

We address all constructive criticism seriously. However, unsubstantiated or disrespectful commentary is not in line with our values and will not be condoned.

We invite you to contact our Customer Care team through the contact form on our website: https://www.tagheuer.com/contact/ so we can address your concerns directly.

Respectfully,
The TAG Heuer Team

Bedømt til 5 ud af 5 stjerner

Excelente atencion recibida en Las Rozas Village

La atención recibida de Svetlana y su compañera en la boutique de Las Rozas Village ha sido excepcional. Es un placer comprar en una boutique y que el personal te informe y te atienda con ese nivel de profesionalidad y servicio post venta. Sin duda esto también hace honor a la marca.

1. februar 2026
Uopfordret anmeldelse
TAG Heuer-logo

Besvarelse fra TAG Heuer

Estimado Oscar S. Fidalgo,

Agradecemos sinceramente su excelente opinión y sus amables palabras.

Nos complace enormemente saber que la atención recibida de Svetlana y su compañera en nuestra boutique de Las Rozas Village ha sido excepcional, y que han demostrado un profesionalismo y una experiencia ejemplares, haciendo su visita memorable.

Esperamos tener el placer de recibirle muy pronto en nuestra boutique.

Atentamente,
El Equipo TAG Heuer.

Bedømt til 1 ud af 5 stjerner

Richiesta consiglio

Nessun impegno a trovare delle soluzioni per acquisire nuova utenza. Insoddisfatto!

28. januar 2026
Uopfordret anmeldelse
TAG Heuer-logo

Besvarelse fra TAG Heuer

Gentile Signore,

La ringraziamo per aver condiviso il suo prezioso feedback.

Siamo sinceramente dispiaciuti che la sua recente esperienza non abbia soddisfatto le sue aspettative.

Come indicato nelle nostre comunicazioni via email, TAG Heuer non effettua servizi di autenticazione o certificazione per orologi acquistati al di fuori della nostra rete ufficiale.

Pertanto, non ci è possibile verificare o certificare l'autenticità di un orologio unicamente tramite il suo numero di serie.

Qualora desiderasse discutere ulteriormente, la invitiamo a contattarci: https://www.tagheuer.com/contact/.

Cordiali saluti,
Il Team TAG Heuer.

Bedømt til 4 ud af 5 stjerner

I seldom take the time from my busy day… but this experience with TAG Heuers' Customer Service _______ < fill in the blank

I seldom take the time from my busy day to reply to these customer surveys of various vendors of products I use and enjoy but this interface was so exceptional I feel it only proper and necessary to apply my full appreciation:

Arthur was the consummate Professional from the first sentence to the last in his emailed cordial and articulated response to my questions amount my legacy TAG product. (Calibre S Link Carrera CV7A13.BA0795 sn RUG7170).

I needed to find genuine TAG Link and Pin parts to work on the wristband links and didnt wish to contaminate our treasured timepiece with inferior parts - especially to get the correct dimensioned parts to retain the authenticity of the wrist band taper to 19.56mm. Simple as my little project was.

I needed to lengthen the wristband to pass down to my nephew as a Family Legacy item in our Trust.

After a little research, Arthur followed up by emailing me the correct part number(s) and a weblink to order the correct parts through the TAG website.

Perfect ! ( and they were very affordable as well --- even better )

...and this is coming from a mildly mechanical articulate eng. with over 32 years of technical customer service experience with all types of professional customers as a seasoned Field Service Engineer with companies such as Fujitsu, Tektronix and Sperry-Univac (now Unisys)

Recognizing exceptional customer service when I see it I would certainly would recommend Arthur as an example of "How to take care of the Customer"
F I R S T and F O R E M O S T

... since, as TAG and LMVH is well aware, "without our customers there is no reason to come to the office" --- So, a big call out to Arthur - job well done sir - You are a genuine asset to TAG and your customer base.

> and now on to the 2026 F1 season in Melbourne, AU.

>>>>>>> Go McLaren !!! >>>>
Lando 44 (NOW #1 !) and Oscar 81 <<<<<<<

24. januar 2026
Uopfordret anmeldelse
TAG Heuer-logo

Besvarelse fra TAG Heuer

Dear David_HX,

Thank you for sharing your wonderful experience with us.

We are pleased to learn that Arthur provided such a professional and articulated response to your questions regarding your cherished TAG Heuer creation, the Calibre S Link Carrera.

We are especially honored to know that your project to pass down this family legacy item to your nephew was successful, and we look forward to having the pleasure of welcoming you back very soon.

Respectfully,
The TAG Heuer Team.

Bedømt til 5 ud af 5 stjerner

New Aquaracer Solargraph

Just purchased an Aquaracer Solargraph from the Aventura boutique in South Florida. The level of service we received from Eduardo was amazing. He was very knowledgeable and professional. In addition to offering coffee and water he answered all our questions about our new watch. The watch is beautiful and it’s working great. I strongly recommend this boutique and salesman!

28. januar 2026
Uopfordret anmeldelse
TAG Heuer-logo

Besvarelse fra TAG Heuer

Dear Agustín Silva,

Thank you for sharing your wonderful experience.

We are delighted that Eduardo at our Aventura boutique made your visit memorable during your acquisition of the TAG Heuer Aquaracer Solargraph.

We hope your new timepiece accompanies you through many cherished moments, and we look forward to welcoming you back very soon.

Respectfully,
The TAG Heuer Team.

Bedømt til 1 ud af 5 stjerner

TH connected watch E5

TH connected watch E5. Worse experience in watch buying with this so called connected watch. The connection with my WiFi is hectic. So is the heart rate completely wrong with HR numbers from 48 to 173 while resting peaceful at home. Not to mention the limited number features of this made in China watch sold at 1600€. A complete disaster. I’ve sent it back to the AD

8. januar 2026
Uopfordret anmeldelse
TAG Heuer-logo

Besvarelse fra TAG Heuer

Dear Chris Pages,

We sincerely regret that your experience with your TAG Heuer Connected did not fully meet your expectations.

Your feedback is invaluable and has been shared with our dedicated team, constantly innovating our TAG Heuer Connected watches.

Should you require the assistance of our Customer Care team, we remain available at https://www.tagheuer.com/contact/.

Respectfully,
The TAG Heuer Team.

Bedømt til 5 ud af 5 stjerner

5* service from Nabeel in Tag Heuer, Watford branch

I visited Tag Heuer's Watford branch first in October 2025 and was approached by Nabeel, who immediately shook my hand, made me feel welcome, invited me to sit down to discuss which time pieces I liked / would like to try on and which refreshment I would like for our discussion. In total, I visited the branch 3 times before deciding on my watch, each time with equally as warm and professional welcome from Nabeel. I was offered a free engraving and was delighted with the turnaround meaning that I got my new timepiece, with engraving, before Christmas. A 5* service and couldn't recommend the experience enough. Thanks to Nabeel and the team for making my experience with Tag Heuer an unforgettable one. I'm absolutely delighted with my watch, which was bought to celebrate my marriage in the summer, and look forward to wearing it for many years to come.

18. oktober 2025
Uopfordret anmeldelse
TAG Heuer-logo

Besvarelse fra TAG Heuer

Dear Bryan,

Thank you for sharing your wonderful experience with us.

We are honored that you chose our Maison to celebrate your marriage, and we are delighted that Nabeel at our Watford boutique provided you with such an exceptionally warm and professional welcome.

We are thrilled to know how much you cherish your new timepiece and hope it accompanies you through many memorable moments.

Respectfully,
The TAG Heuer Team.

Bedømt til 5 ud af 5 stjerner

Visited Tag Heuer in Galleries…

Visited Tag Heuer in Galleries Lafayette, our sales person, I think his name was Jashan, he was extremely friendly and helpful. Great experience

27. januar 2026
Uopfordret anmeldelse
TAG Heuer-logo

Besvarelse fra TAG Heuer

Dear Sir/Madam,

Thank you for sharing your positive experience with us.

We are delighted that Jashan at the Galeries Lafayette boutique provided you with such an outstanding and helpful experience.

We look forward to welcoming you back very soon.

Respectfully,
The TAG Heuer Team.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere