J’ai acheté la connected E4 et ensuite la connected E5 en pensant que les problèmes iOS était réglé donc en partie, il y en a quelques-uns qui fonctionnent mais pas tous et quand tu as des tatouages... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is my first Tag and couldn’t be happier goes well in my collection. Eduardo at the Aventura store was excellent he had a lot of patience since I am not an impulse buyer. He changed bands 3 time... Se mere
Just purchased an Aquaracer Solargraph from the Aventura boutique in South Florida. The level of service we received from Eduardo was amazing. He was very knowledgeable and professional. In addition... Se mere
Virksomheden har svaret
Tag Heuer truly stands out as a premium brand. The quality of their watches is exceptional, with great attention to detail and craftsmanship. What I appreciate most is their global support — no matter... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
TAG Heuer embodies Swiss avant-garde watchmaking since 1860. Crafted in the Swiss Jura Mountains, each TAG Heuer timepiece is engineered for high-performance. Ever since the ground-breaking oscillating pinion in 1887, which pioneered a new way to operate mechanical chronographs, the Maison continues to innovate, pushing the limits of accuracy with advanced technology. And whether it be the legendary Carrera, the iconic Aquaracer or the mythic Monaco, each TAG Heuer model has its own story to tell.
Kontaktoplysninger
Rue Louis-Joseph-Chevrolet 6, 2300, La Chaux-de-Fonds, Schweiz
- www.tagheuer.com
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Too slow
Dropped my Tag Heuer off at Karrinyup store for a new battery. The $380 sounds expensive but what’s got me really going is the three months to do it. Never again!
Very very fast and easy buying…
Very very fast and easy buying experience
If you want a Smart Watch DON'T buy a Tag Heuer
While diving into a pool in October 2025 only 20 months after buying the Tag Heuer Connected 45mm for $2,000+ the whole face fell off. It is now February 2026 and I still haven't received a replacement and cannot even Tag Heuer to respond to my emails in a timely fashion. After handing the watch in for repair in the beginning of December 2025 the feedback from Tag Heuer in Switzerland is they are 'waiting for parts'. This is completely unacceptable service from a premium brand. I will never buy a Connected watch and would advise everyone else give it a skip. To be honest, I think my days with Tag Heuer (a so-called premium brand) are done. I don't want a replacement, thanks.
This is my first Tag and couldn’t be…
This is my first Tag and couldn’t be happier goes well in my collection. Eduardo at the Aventura store was excellent he had a lot of patience since I am not an impulse buyer. He changed bands 3 times for me on my watch of choice Aqua racer GMT.
Tags choice of financing sucks so be ready.
Other than that it was great.
Tag Heuer connected E5 CATASTROPHE
J'ai eu en cadeau la Tag Heuer Connected E5 en petit diamètre.
C'est une catastrophe.
La batterie tient tout juste 24h là où la e4 tient 2 ou 3 fois plus (j'étais une journée entière avec mon beau frère qui a la e4 et en fin de journée il a fallu que je recharge la e5 quand lui avait encore 65%de batterie)
Le fait de bouger le bras ajoute des pulsations en plus... la precision est vraiment mauvaise.
Sans parler de l'absence des fonctionnalités de base ecg, tension, activité ski etc. Dispo basiquement chez Samsung !
Certes elle est bien mieux désignée...mais pour le prix la fiabilité et les fonctionnalités ne sont pas au RDV.
je pourrai vous parler du service client qui ne répond pas....il a fallu 4 semaines pour que la montre soit adressée pour diagnostic et ils m'annoncent 3 semaines pour la récupérer.... 2 mois sans qu'ils ne détectent aucune anomalie... il n'ont rien fait dessus
Sans réponse non plus à mes nombreux appels!!!
LAMENTABLE

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J’ai acheté la connected E4 et ensuite…
J’ai acheté la connected E4 et ensuite la connected E5 en pensant que les problèmes iOS était réglé donc en partie, il y en a quelques-uns qui fonctionnent mais pas tous et quand tu as des tatouages malheureusement plus rien ne fonctionne donc aucun support. L’entreprise a jamais répondu à mes courriels, car j’aurais voulu me faire rembourser aucune aide. Je vous déconseille fortement d’acheter cette cochonnerie.
安心できるブランド
アフターメンテがしっかりしており、また購入するのであればこのブランドと思いました。アフターも商品価値を高める事とあらためて思いました。

Besvarelse fra TAG Heuer
Nunca se han puesto en contacto…
Nunca se han puesto en contacto conmigo. No es la primera vez que me pasa. Muy mal servicio

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Moving thru out the Website to find…
Moving thru out the Website to find what I wanted .
It was very user friendly.

Besvarelse fra TAG Heuer
Where is my Tag watch?
I sent them my watch for service back in Sept. 25 and was told I would get it back in early January but still don't have it and no communication. For such a luxury brand to have such poor customer service is very shocking. Don't ever send your watch to them for service, because it's like a black hole.

Besvarelse fra TAG Heuer
Tag Heuer truly stands out as a premium…
Tag Heuer truly stands out as a premium brand. The quality of their watches is exceptional, with great attention to detail and craftsmanship. What I appreciate most is their global support — no matter where you are, the brand stands behind its products. On top of that, the in-store service is excellent: professional, knowledgeable, and genuinely welcoming. A great experience overall and a brand I trust.

Besvarelse fra TAG Heuer
Done from my phone super easy and…
Done from my phone super easy and painless.

Besvarelse fra TAG Heuer
I was once a fan of Alexandra Daddario
I was once a fan of Alexandra Daddario, but my opinion has changed over time based on repeated reports and personal experience. Multiple individuals who claim to have met her have described her as dismissive or unapproachable when off camera. I experienced this firsthand at San Diego Comic-Con, where she ignored fans entirely, which was disappointing.
There are also numerous stories circulating online that allege rude or unprofessional behavior. While some of these accounts may be exaggerated or unverifiable, their widespread nature has contributed to a negative public perception. Even comments made publicly by people close to her suggest she has become less relatable over time.
From a professional standpoint, her acting range appears limited, with many prominent roles relying more on image than on strong or memorable performances. Additionally, her frequent use of profanity in interviews and videos, along with the public promotion of charitable acts, comes across as unrefined and self-serving rather than genuine.
Given these factors, it is surprising that major brands such as Dior, TAG Heuer, Formula 1, and Hanna Andersson continue to associate with her, as brand representatives are typically expected to reflect professionalism, relatability, and positive public conduct.
Overall, these experiences and observations have significantly diminished my view of her as a public figure and brand ambassador.

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Excelente atencion recibida en Las Rozas Village
La atención recibida de Svetlana y su compañera en la boutique de Las Rozas Village ha sido excepcional. Es un placer comprar en una boutique y que el personal te informe y te atienda con ese nivel de profesionalidad y servicio post venta. Sin duda esto también hace honor a la marca.

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Richiesta consiglio
Nessun impegno a trovare delle soluzioni per acquisire nuova utenza. Insoddisfatto!

Besvarelse fra TAG Heuer
I seldom take the time from my busy day… but this experience with TAG Heuers' Customer Service _______ < fill in the blank
I seldom take the time from my busy day to reply to these customer surveys of various vendors of products I use and enjoy but this interface was so exceptional I feel it only proper and necessary to apply my full appreciation:
Arthur was the consummate Professional from the first sentence to the last in his emailed cordial and articulated response to my questions amount my legacy TAG product. (Calibre S Link Carrera CV7A13.BA0795 sn RUG7170).
I needed to find genuine TAG Link and Pin parts to work on the wristband links and didnt wish to contaminate our treasured timepiece with inferior parts - especially to get the correct dimensioned parts to retain the authenticity of the wrist band taper to 19.56mm. Simple as my little project was.
I needed to lengthen the wristband to pass down to my nephew as a Family Legacy item in our Trust.
After a little research, Arthur followed up by emailing me the correct part number(s) and a weblink to order the correct parts through the TAG website.
Perfect ! ( and they were very affordable as well --- even better )
...and this is coming from a mildly mechanical articulate eng. with over 32 years of technical customer service experience with all types of professional customers as a seasoned Field Service Engineer with companies such as Fujitsu, Tektronix and Sperry-Univac (now Unisys)
Recognizing exceptional customer service when I see it I would certainly would recommend Arthur as an example of "How to take care of the Customer"
F I R S T and F O R E M O S T
... since, as TAG and LMVH is well aware, "without our customers there is no reason to come to the office" --- So, a big call out to Arthur - job well done sir - You are a genuine asset to TAG and your customer base.
> and now on to the 2026 F1 season in Melbourne, AU.
>>>>>>> Go McLaren !!! >>>>
Lando 44 (NOW #1 !) and Oscar 81 <<<<<<<

Besvarelse fra TAG Heuer
New Aquaracer Solargraph
Just purchased an Aquaracer Solargraph from the Aventura boutique in South Florida. The level of service we received from Eduardo was amazing. He was very knowledgeable and professional. In addition to offering coffee and water he answered all our questions about our new watch. The watch is beautiful and it’s working great. I strongly recommend this boutique and salesman!

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TH connected watch E5
TH connected watch E5. Worse experience in watch buying with this so called connected watch. The connection with my WiFi is hectic. So is the heart rate completely wrong with HR numbers from 48 to 173 while resting peaceful at home. Not to mention the limited number features of this made in China watch sold at 1600€. A complete disaster. I’ve sent it back to the AD

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5* service from Nabeel in Tag Heuer, Watford branch
I visited Tag Heuer's Watford branch first in October 2025 and was approached by Nabeel, who immediately shook my hand, made me feel welcome, invited me to sit down to discuss which time pieces I liked / would like to try on and which refreshment I would like for our discussion. In total, I visited the branch 3 times before deciding on my watch, each time with equally as warm and professional welcome from Nabeel. I was offered a free engraving and was delighted with the turnaround meaning that I got my new timepiece, with engraving, before Christmas. A 5* service and couldn't recommend the experience enough. Thanks to Nabeel and the team for making my experience with Tag Heuer an unforgettable one. I'm absolutely delighted with my watch, which was bought to celebrate my marriage in the summer, and look forward to wearing it for many years to come.

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Visited Tag Heuer in Galleries…
Visited Tag Heuer in Galleries Lafayette, our sales person, I think his name was Jashan, he was extremely friendly and helpful. Great experience

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







