Danmark
Anmeldelse af Landskronagade Watami
Bare dårligt. Aldrig igen!
ALT for laaaaaaaaaaaang vente tid.
Ringe sushi, der var klasket sammen så det ikke var rigtigt lækkert. Måtte gå til sidst uden at have fået den mad vi gerne ville grundet vente tid. Og man kunne så heller ikke få en øl til sin mad?
Det sted er en KÆMPE joke - hold dig væk, langt væk.
Anmeldelse af Drivalia España S.L.U.
Stay away from this company!!!!!
We payed 75€ for three days. And when returning the car we were charged an extra 105€ for delivering the car 3 hours later - EVEN that this where agreed in beforehand… totally not ok.
Had to pay for additional driver as the one ordering the car on the internet is per default driver number One, this can not be changed.
Further when ordering via broker on the internet the state that insurance is included- but when picking up the car at Drivalia, one have to pay for insurance.
Just stay away from Drivalia, bad business morale.
Besvarelse fra Drivalia España S.L.U.
Dear Mr. Kramer,
Thank you for posting a review.
Please note that the insane invoicing procedures you've described are definitely not endemic within our Company's car hire protocols. Unfortunately, with the name on your profile we haven't managed to identify you as our customer, which leads us to believe that either you're confusing us with a totally different brand, or you're lacking relevant information in your allegation as all charges applied by us are sustained by a compelling reason. In either case, you can rest assured that we are interested in conducting in-depth research of the reasoning behind your discontent, That is why, we beg you to send us an email to: customer@drivalia.es, providing your voucher number, in which case, if a wrong step was made on our end, there is nothing that will prevent us from taking immediate action to the extent of even making you change your mind should you be proven right, but please do not draw hasty conclusions before giving us the possibility to assess the matter accordingly.
We look forward to receiving your email.
Kind regards,
The Drivalia team
Anmeldelse af Union Kitchen
Østerbro
Det er så ringe …! Don”t go there ..!
- Tjeneren spurgt før vi havde bestille maden om vi skulle have kaffe, fordi de ville gerne gøre kaffemaskine ren, what?
- ikke særligt hyggeligt sted
- alt alt for dyre drinks
- mad ok, men ikke mere end det og ikke forhold til pris
- generel dårlig oplevelse ift pris ..!
- bare dårlig oplevelse - bliv væk
Anmeldelse af Kiwi.com
Desværre en rigtig dårlig oplevelse.
Måtte betale for baggagen IGEN. Vi havde betalt for bagage på nettet da billetterne bliv købt, men KIWI.COM havde ikke betalt pengene for baggagen videre til Primera Air, så vi måtte betale igen i lufthavnen - denne gang kr 800,-. Og det er kun for den næste flyvning og således ikke hele vejen frem til distinationen og er heller ikke betaling for hjemturen.
Det er grotesk at skulle af med så mange ekstra penge. Går hele vejen for at få mine penge retur!!!
Jesper
---ooo0ooo---
Efterfølgende god opfølgning fra KIWI.com. Har fået pengene retur. KIWI har ringet og fulgt op gentagende gange, hvilket har været tilfredsstillende. God telefonisk samt e-mail dialog.
Besvarelse fra Kiwi.com
Dear Jesper,
We are sorry that you are dissatisfied with our services. However, baggage policy of the Primera Air and their baggage weight restriction is something completely out of our control. We checked your reservation and baggage were added to all your flights. Because the customer satisfaction is our highest priority, we will be investigating with the airlines, to find out, why they charged you this fee of 800 DKK. We will contact you shortly after your arrival to Barcelona and provide you with more details. Please be assured, that we will do our best to solve this situation.
Thank you for your patience,
Jan
Customer Relations
UPDATE:
Dear Jesper,
this is a just a brief update of your case. As we found out within a couple of hours, the issue was with the airlines. However, because we take our customers interests to heart, we did not want you to bear the consequence of the airlines' mistake. For this reason, we refunded you this double baggage fee and to save you the time and the energy, it will be us dealing with the airlines. We hope that we could remedy this unpleasant experience (even though, not caused by us) and you will enjoy further flights booked with kiwi.com.
Best regards,
Jan
Customer Relations
kiwi.com
Anmeldelse af ULTRARUN.COM
Besvarelse fra ULTRARUN.COM
Hej Jesper,
Tak for din feedback - dejligt at høre, at du er tilfreds med købet.
Du er altid velkommen igen.
Mvh.
Christian Madsen
ULTRARUN
