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Etherscan
Etherscan
  • Introduction
  • ✨Getting Started
    • Creating an Account
    • Getting an API key
    • Endpoint URLs
  • 🎯API Endpoints
    • Accounts
    • Contracts
    • Transactions
    • Blocks
    • Logs
    • Geth/Parity Proxy
    • Tokens
    • Gas Tracker
    • Stats
  • 🏆API PRO
    • Etherscan API PRO
    • API PRO Endpoints
    • Metadata API
  • 🧑‍🍳Recipes
    • Get All USDT Transfers from Binance
    • Get the Latest Moonbird NFT Transfers
    • List ETH deposits to Arbitrum Bridge
  • 📖Tutorials
    • Signing Raw Transactions
    • Read/Write Smart Contracts
    • Integrating Google Sheets
  • ✅Contract Verification
    • What's Contract Verification
    • Multichain Verification
    • Supported Chains
    • Common Verification Errors
    • Contract Verification Plugins
  • 🔧Misc Tools & Utilities
    • Libraries
  • 🤝Support
    • FAQ
    • Rate Limits
    • Common Error Messages
    • Getting Help
  • Visit Etherscan.io
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  • Twitter
  • Freshstatus
  1. Support

Getting Help

PreviousCommon Error Messages

Last updated 2 months ago

Beware of phishing attempts and emails impersonating the team at Etherscan Take note of our official support and communication channels as below.

General Support Tickets

The best way to reach out to us regarding general inquiries, advertising, updating token information, and API technical support.

Keep in mind that as a block explorer service, we cannot cancel, refund or reverse transactions as we do not process them.

If your issues are related to transactions, you may find helpful articles over at the

Reach out to us via a

Twitter

For general updates, new feature releases and community support, keep in touch with us via Twitter.

Follow us on

Freshstatus

Announcements for ongoing and scheduled maintenance works that may affect certain services used.

Check Etherscan's

🤝
Etherscan Information Center.
support ticket.
Twitter.
network status.