Neutralighting Opiniones 47

Avoid this company like the plague!

Ordered lights on 1st Jan and despite the UK look and feel of the website, they come from China. Well, 'come' is a strong word as mine have never arrived. Tracking clearly shows an issue with their courier (if you believe the sincerity of the business) and despite several requests to provide a refund, they continue to say no - asking me to claim insurance that they hid within their order process. This is a complete scam of a company and I have reported them to the authorities accordingly.

The product that arrived is not IP65 as advertised and therefore cannot be used outdoors. After contacting the customer service team to let them know, their only response was that my order was outside of the window for returns. This company is a scam, very cheap quality, fake reviews, misleading website (not UK based) and worst of all, they are selling dangerous electrical items. Please avoid this company, it has been an extremely expensive mistake.

I needed a new light fixture for my hallway, and I found exactly what I was looking for. The site was simple to use and there were so many choices! I had a quick question before ordering, so I contacted customer service and they replied in no time. The delivery was a bit delayed, but the quality of the product made up for it. Very happy with the whole process!

Bought these after reading reviews and they didn’t disappoint. Stylish yet practical. Customer service also replied quickly to my query.

The website was easy to navigate and product details were helpful. Checkout was quick and confirmation emails were clear. Lights look brilliant too.

You can tell these aren’t cheap lights. The finish is neat and sturdy, and they feel built to last. Website descriptions were clear which made choosing easy.

Ordered two wall lights for our hallway and they look far more premium than the photos. Warm glow, solid build, and the website checkout was smooth. Delivery arrived earlier than expected too. Very happy overall.

Overall a good buy and the lamp is solid. I just wish the product page had a few more installation tips or a quick guide. It would’ve made setup easier.

As others have said - this company is a scam! It's not a UK company but posing as one - it arrived from China after weeks and is super cheap tat for super high price, came in crumbled, flimsy packaging. The return address as someone else said is a UK residential address, very dodgy, and the customer service is only AI bots. They kept offering me a discount to keep it. I sent it back at my own cost and haven't received a refund. This place needs to be reported and shut down! Do NOT buy from here!

I was surprised by how well-built the lamp feels. The design is sleek and modern, and it really enhances the room. Delivery was fast, which I appreciated.

The website layout is clean and I found what I needed quickly. Checkout was simple and the item arrived on time. The lamp itself is beautiful.

The lamp is exactly as described and feels durable. It’s become a real focal point in my room. The website could maybe have a few more customer photos, but overall great.

I bought this as a present for my sister and she loved it. The website made it easy to choose, and the item arrived well-packaged. I’ll definitely use this site again for gifts.

I wasn’t expecting such good value for money. The lamp looks sturdy and the light is consistent. Website checkout was smooth and I received updates on my order promptly.

This has become my favourite light in the house. It’s bright enough without being overpowering, and the design is simple but classy. I’ll definitely shop here again.

The packaging was neat and the item arrived in perfect condition. The light output is smooth and it’s a lovely addition to my bedroom. I’d say the only minor thing is the delivery tracking could be clearer.

The finish on the lamp I got looks expensive, and it’s held up well after a few weeks. I’ve had no issues with flickering or uneven light. The website was easy to navigate, which is always a bonus.

I ordered a couple of lamps and they’ve really lifted the whole vibe of my living room. The light is warm without being too yellow, and the fixtures feel solid and well-made. Delivery was surprisingly quick too.

Scam company! Waited ages for delivery that came from china not the UK! Returned item after many emails offering me a discount to keep it! Return address - residential. Sent them a photo of delivery to the address and still sending emails asking for more information or they won’t refund. Do not go near this company!!!!

Ordered on 28 November. Still waiting for delivery or an update on likely deliery date nearly 2 months later. Do not order from this company unless you are happy to wait a really long time. This is not a UK based site and your delivery will be shipped from China and the customer services contact is in Hong Kong