Pawfit Opiniones 2627

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

The pawfit tracker is very good and largely works well. My gripe is with the process of updates and app changes. This has annoyed me before but today they have changed the app so I can no longer see w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Surprise to feel the weight of it and the dimensions. Slightly heavier than I thought it’d be. Still very compatible with others on the market. Well built and sturdy construction. Very pleased with tr... Ver más

Valorada con 5 estrellas sobre 5

We had had Pawfit trackers for several years now. The tracker has been invaluable in well, tracking our wandering dog. Although it seems you can’t call Pawfit Custer Service, their response by email... Ver más

Valorada con 5 estrellas sobre 5

Pawfit makes my life peaceful with my neighborood. I have now my 3 dogs with their little gps, they are used to it and not stress at all! They come back when I use the voices, i train them slowly to u... Ver más

Comprobamos las opiniones

Información sobre la empresa

  1. Tienda de animales

Escrito por la empresa

As pet owners, we created Pawfit to ensure pets are happier and healthier. Our best selling Pawfit tracker is an advanced, fully waterproof location tracking and activity monitoring system for dogs and cats. It combines live location tracking, easy activity monitoring and other smart safety features to give pet parents around the world peace of mind whenever their pet is off lead and out of sight. Pawfit is developed by Latsen Technology LTD, a leader in using advanced technology to design smart, high-performance tracking innovations.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 98% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Pawfit makes my life peaceful with my…

Pawfit makes my life peaceful with my neighborood. I have now my 3 dogs with their little gps, they are used to it and not stress at all! They come back when I use the voices, i train them slowly to understand the voice using the alarm button if they were not coming back. My berger des Pyrénées love water and the pawfit is waterproof! When I had difficultés for a thing or another, the support team was fast and very supportive to find a way to résolve my situation. Love this product!

11 de febrero de 2026
Valorada con 2 estrellas sobre 5

Sudden app layout changes give a negative experience.

The pawfit tracker is very good and largely works well. My gripe is with the process of updates and app changes. This has annoyed me before but today they have changed the app so I can no longer see weekly and monthly data and averages. As these were features I looked at a lot this has pretty much ruined the fun aspect of using the device like a fitbit. In fairness they have responded to my e-mail enquiry swiftly, but this has not replaced the features I liked so much. Very disappointing and I will not renew my next subscription.

11 de febrero de 2026
Opinión espontánea
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Respuesta de Pawfit

Hi Pete,

Thank you for taking the time to share your honest feedback on Trustpilot.

We’re really pleased to hear that you find the Pawfit tracker itself works well. I am genuinely sorry that the recent app changes, particularly the removal of weekly and monthly data views and averages have caused frustration. We completely understand how important those features were, especially for customers who enjoy tracking activity.

Please know that feedback like yours has been received in high demand from many of our customers. Because of this, our team is actively reviewing the update and we are looking to bring these features back in a future release.

We truly appreciate you highlighting this and giving us the opportunity to improve. Your feedback plays a key role in shaping future updates, and we hope to restore the experience you enjoyed very soon.

Please reach out to the team directly as we would love to provide you with any additional information that can be of use.

Kind regards
The Pawfit Team

Valorada con 4 estrellas sobre 5

Shows location and activity levels

Changed over from Tractive, who are having more and more problems as they are using old technology. PawFit is NEARLY as good, a bit temperamental but overall I can locate our cat. Bluetooth finder function much better. Subscription is half the cost

20 de enero de 2026
Valorada con 5 estrellas sobre 5

Easy to use

Easy to use. One time the collar came off on a branch and we found it easily. We've been using the Pawfit for 2 weeks with our cat who disappeared for 7 weeks. Peace of mind is much improved.

17 de enero de 2026
Valorada con 5 estrellas sobre 5

Really great product

Really great product. We went for the Pawfit Lite as we have a small dog. We got it because she had managed to escape from the garden. Thankfully the details on her collar enabled the person that found her elsewhere in the village to bring her back. It was a dreadful worry when we had no idea where she was.
On her second escape she jumped our stone wall which is high and we didn’t think she could. We saw her do it, and she was gone and out of sight. We were instantly able to pinpoint her in the grounds the village church thanks to Pawfit. A really excellent piece of kit.

4 de febrero de 2026
Valorada con 5 estrellas sobre 5

Support provided. …

The support ive received has been exceptional

Only problem tracker needs recharged almost 1 to 2 days. It looses 10% In 50 minutes

Frequently qeak sign to overcome put mobile on window cill or go outside to get strong signal

He lost 1 tracker in place i couldn't reach. My cat learnt how release safety catch. So ive loosen collar seems to like this

Hes lost it 6 times ive found it with exception 1 time

I dont let my cat out when dark with the collar as I dont want to be searching lost tracker.

There is alarm and light useful if its lost

4 de febrero de 2026
Valorada con 5 estrellas sobre 5

Brilliant

The tracker is smaller than others which make it prefect for a small cat. The accuracy is very good and the light and sound function definitely help when my cat is in a bush or under a car. This is all provided for half the price of competitors.

4 de febrero de 2026
Valorada con 5 estrellas sobre 5

Good product with great customer service

We had had Pawfit trackers for several years now. The tracker has been invaluable in well, tracking our wandering dog.
Although it seems you can’t call Pawfit Custer Service, their response by email is very quick and always helpful

7 de febrero de 2026
Valorada con 5 estrellas sobre 5

I feel confident and the cat is safe.

I feel confident on knowing where my cat is. As we are a big family it’s difficult to have control over her. The delivery was fast and the tracker is easy to handle. I load it every 3:rd night when she always is inside and that works splendid.

15 de enero de 2026
Valorada con 5 estrellas sobre 5

My cat lost tracker - nice discount

My cat lost it’s Pawfit Lite after few months of use. Unfortunately it is in a place where we cannot recover it from. I contacted Pawfit to ask if there is any discount for buying a new one. They did not hesitate at all and after supplying them with the necessary information they gar me a 30% discount code. Now this is a company that is worth supporting!

3 de febrero de 2026

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