Sons Opiniones 3014

TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I started using the thickening clay recently and within three weeks noticed improvement in my overall hair condition. My hair feels healthier and better, and styling wise it’s a good clay for every da... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

10/10 fantastic product! I have been using the Thickening Hair Clay for the past 2 weeks. It’s brilliant and none greasy and holds my style all day whilst allowing me to re style and not look flat.... Ver más

Valorada con 5 estrellas sobre 5

I’ve bought products from Sons before, and my experience has always been great. That’s why I felt confident trying their hair clay, and honestly, it’s the best one I’ve used so far. The hold is exce... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Very poor customer service and aftercare. Don’t reply to emails promise to resolve issue but never come back with answers. Put me on auto renew I didn’t realise and charged me when I contacted them... Ver más

La empresa ha respondido

Comprobamos las opiniones

Información sobre la empresa

  1. Tienda de productos capilares
  2. Farmacia online
  3. Proveedor online de medicamentos por prescripción
  4. Farmacia

Acerca de Sons

Escrito por la empresa

Show male hair loss who's boss!

Clinically-proven and affordable hair loss treatment plans delivered discreetly to your door. Take an online consultation today at Sons.

Our Story...
One Sunday afternoon in 2019, Will and Adrian chatted over a pint and realised that they were both experiencing hair loss. They had also both visited hair loss clinics in London but found the process to be impersonal, confusing, and expensive.

That very day, Sons was born. Born with the mission to remove hair loss stigma and confusion. We want to help men live happier, healthier and hairier lives.

It's been an exciting 5 years, with over 150,000 men now trusting Sons to support their hair loss. Be part of our journey - we look forward to working with you to show hair loss who's boss.

Clinically proven treatment plans for hair loss

Escrito por la empresa

Delivering results in 9/10 men!
Our affordable hair loss treatments are clinically proven and delivered directly to your door.
We're backed by science
We are the only UK licence holders for the top two hair loss treatments. Take a free consultation to find out which treatment could be right for you.
We respect your wallet
Our subscription plans are reasonably priced and there are no hidden costs or surprises.
Why trust Sons?
📦 Free delivery over £40 ✔️Cancel anytime 🇬🇧 UK licenced medication 📞 Access to aftercare team

Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Thickening Hair Clay I have been using…

Thickening Hair Clay I have been using this product for about a month. I have found the product to add volume and control to my hair. My hair style is long and find the clay can be used to style my hair later in day as well my hair feels good and greasy.

11 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10 fantastic product

10/10 fantastic product!
I have been using the Thickening Hair Clay for the past 2 weeks. It’s brilliant and none greasy and holds my style all day whilst allowing me to re style and not look flat.
My hair feels thicker and fuller so I’m really impressed. Definitely recommend!

19 de enero de 2026
Valorada con 2 estrellas sobre 5

Honest Review After Using Sons Full Package for Over 3 Years

I was 34 when I started using Sons due to early hair loss around the front and crown. My hair was also visibly thinner overall.

1–3 Months

As expected, I experienced increased hair loss, which they class as “shedding.”

3–6 Months

I saw visible growth and thickening. I was genuinely impressed with how quickly I noticed results.

6–12 Months

This was the peak period for me. I had the best growth and volume I’d seen in the last four years. I was really pleased at this stage.

12–24 Months

There were no drastic improvements, but I also didn’t experience further loss, which was reassuring. Sons advised that I may have reached the peak results and recommended continuing to prevent further hair loss.

2–4 Years

This is where my experience declined. I gradually started losing the growth and volume I had gained. Now, my hair appears similar to how it was before I started the treatment — despite continuing with the full package (Shampoo, Biotin, Minoxidil, Finasteride, and Hair Clay) consistently.

In summary, the product worked well for me during the first 12 months, but results declined over time. Of course, this may vary from person to person.

Customer Support & Service

Unfortunately, this is where my experience was particularly disappointing.

As a loyal customer who referred 9 friends (all of whom purchased the full package), I expected better support. After cancelling my subscription, another 6-month supply was sent out without notice. I only caught this after noticing the charge on my bank statement. I then had to contact them to cancel and request my right to erasure to ensure no further orders were processed.

Response times were also poor — sometimes taking weeks. Calling their support line was frustrating; the automated message states “all our agents are busy” and then disconnects the call with no option to hold. I tried multiple times over two weeks before eventually receiving an email response.

More recently, after placing an order in December 2025 and raising concerns about declining results, I was told I could not return the tablets or spray. I was only offered a refund of around £18 for returning 6 hair clays, despite the total order being over £160.

Final Thoughts

The treatment initially worked well for me, but the results didn’t sustain long term. Combined with the customer service issues, this has left me disappointed overall.

I haven’t given up on medication, but I will be trying a competitor next to see if both the product and service offer a better long-term experience.

11 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service! Fast delivery and then thickening hair clay is amazing.. highly recommend

11 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best hair product I have used to…

The best hair product I have used to date! I use the thickening hair clay and it’s brilliant! The way it styles my hair is unlike any products I have used before, it strengths and makes my hair look more full!
I can’t recommend this enough! The company are great to work with and I look forward to using there products everyday!

9 de febrero de 2026
Opinión espontánea
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Respuesta de Sons

Hi Harry,

We're delighted to hear you’re loving the Thickening Hair Clay and seeing such positive results. We really appreciate your feedback and support.

Many thanks for choosing Sons,
The Sons Team

Valorada con 5 estrellas sobre 5

I have been using Thickening Hair Clay…

I have been using Thickening Hair Clay for a couple of days and I like the result so far! If you apply it on wet hair, you'll get a very natural and fresh looking hairstyle. Will keep using it, it's nice to have a product that targets the strenght of your hair.

13 de enero de 2026
Logotipo de Sons

Respuesta de Sons

Hi Enzo,

We're so pleased to hear that the Thickening Hair Clay is giving you natural, fresh-looking results while supporting your hair’s strength. Thank you for sharing your feedback.

Many thanks for choosing Sons,
The Sons Team

Valorada con 5 estrellas sobre 5

The thickening hair clay leave a great…

The thickening hair clay leave a great shine and hold without feeling too greasy. It's got a nice consistency and easy to style and gave hair a nice texture.

9 de febrero de 2026
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Respuesta de Sons

Hi Diogo,

We’re glad to hear that our Thickening Hair Clay has delivered great shine, hold, and texture while remaining easy to style. Your feedback is much appreciated.

Many thanks for choosing Sons,
The Sons Team

Valorada con 2 estrellas sobre 5

Poor customer interface - The Ryanair of haircare

This is more or a review of the customer services interface. I have been using the Minoxidil and finasteride spray at the not so cheap £186 for 3 sprays under the 6 month subscription for the last 18 months. I found that I still had a reasonable amount of product and so wanted to delay/stop the automatic charge and delivery. Here is where the issue gets complicated. There isn't any reminder sent out before Sons takes the next payment (£186). If you wanted to suspend the delivery you have to set your own reminder and there is NO flex on this. Try contacting them directly on the phone number and you will be directed to the email option which of course, won't be answered within the 24 hrs that you need to delay/cancel delivery. The process is set up to catch you out and get the next payment. The product is easy to use and I will have a 6 month period of assessment as my transplant was a great success and I need to see whether I benefit from additional products. It's a shame companies have to behave this way. Good customer service is my measure on how good a company is. Sons falls well short. Similar products are available elsewhere and can be obtained without the subscription scam policy. Shame.

6 de febrero de 2026
Opinión espontánea
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Respuesta de Sons

Hi Paul,

We appreciate you sharing your experience. Your feedback is valuable, and we'll review our processes to improve the customer experience as per you feedback.

A member of our team has reached out and we are pleased to hear a positive resolution has been reached.

We hope your concerns are now fully resolved.

Many thanks,

The Sons Team

Valorada con 5 estrellas sobre 5

Healthier feel and sharp styling Clay

I started using the thickening clay recently and within three weeks noticed improvement in my overall hair condition. My hair feels healthier and better, and styling wise it’s a good clay for every day sharp look. Highly recommend it! Well done guys.

8 de febrero de 2026
Opinión espontánea
Logotipo de Sons

Respuesta de Sons

Hi Armand,

We're so pleased to hear that you’re enjoying the Thickening Hair Clay and seeing positive results. Thank you for your feedback and recommendation.

Many thanks for choosing Sons,
The Sons Team

Valorada con 5 estrellas sobre 5

I love the Clay

I love the Clay!
It keeps my hair in its place, and it doesn’t require any hairspray like other products might need!
Win win!

3 de febrero de 2026
Opinión espontánea
Logotipo de Sons

Respuesta de Sons

Hi Chris,

We're happy to hear that you love our Clay! Thanks for sharing your positive experience!

Many thanks for choosing Sons,
The Sons Team

Valorada con 5 estrellas sobre 5

Easy transaction

Easy transaction, every step is easy and no trouble at all

27 de enero de 2026
Logotipo de Sons

Respuesta de Sons

Hi Hinson,

We’re glad to hear that your experience was smooth and easy at every step. We really appreciate you taking the time to share your feedback.

Many thanks for choosing Sons,
The Sons Team

Valorada con 5 estrellas sobre 5

Been using the thickening hair clay for…

Been using the thickening hair clay for a week now, smells great, styles great and with the added bonus of thickening my hair. Can’t wait to continue using the product.

2 de febrero de 2026
Opinión espontánea
Logotipo de Sons

Respuesta de Sons

Hi Luke,

It's great to hear you’re enjoying the Thickening Hair Clay and noticing added thickness. We really appreciate your feedback.

Many thanks for choosing Sons,
The Sons Team

Valorada con 1 estrellas sobre 5

I have been using Sons products for…

I have been using Sons products for over 18 months. Despite what they claim, I saw no improement in my hair growth. £200 per 6 months - not recommended. A complete waste of money, so now looking at the hair transport route. Disappointed

7 de febrero de 2026
Opinión espontánea
Logotipo de Sons

Respuesta de Sons

Hi Mark,

We’re sorry to hear that your results haven’t met your expectations. When reviewing progress, we look at two key areas: preventing further hair loss and the possibility of regrowth.

Generally, the expected outcome after a year of consistent treatment is that you will have the same or even more hair than when you first began. Around 90% of men experience a halt in hair loss, and roughly 60% see some degree of regrowth.

It's important to keep in mind that treatment effectiveness can vary from person to person. Everyone responds differently, and the timing of those results can differ too some men notice changes sooner, while for others it takes a bit longer.

We would be happy to discuss alternative option with you, should you wish to discuss, please feel free to contact our Customer Success team at [email protected].

Many thanks,

The Sons Team

Valorada con 5 estrellas sobre 5

Products that actually work!

I have been using Sons products for about six months and they have genuinely revived my hair. I could not recommend Sons more. The prices are great and the products actually work. The customer service team has also been very helpful especially in the early stages of my treatment. They answered all my questions and were very supportive. I cannot praise Sons highly enough. Great products and a great brand.

29 de enero de 2026
Opinión espontánea
Logotipo de Sons

Respuesta de Sons

Hi Fuat,

We're pleased to hear about your progress and that our products and support team have been helpful throughout your journey. Your kind feedback and recommendation truly mean a lot to us, and we really appreciate you sharing your experience.

Many thanks for choosing Sons,
The Sons Team

Valorada con 5 estrellas sobre 5

Clay - Game changer

Having only recently grown my hair back in I’ve been looking for a product that doesn’t make it look thin. The Thickening Hair Clay is absolutely brilliant.

A small amount goes a long way. Not only does it look great when initially put in, you can easily restyle it throughout the day without the need for reapplication.

23 de enero de 2026
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Respuesta de Sons

Hi Dylan,

We're so pleased to hear that our Thickening Hair Clay has delivered such great results and made it easy to restyle throughout the day. We really appreciate your feedback.

Many thanks for choosing Sons,
The Sons Team

Valorada con 5 estrellas sobre 5

It was a really good product for my…

It was a really good product for my hair

1 de febrero de 2026
Opinión espontánea
Logotipo de Sons

Respuesta de Sons

Hi Oluwabusayo,

We're happy to hear that our product worked well for your hair. Thank you for sharing your positive experience with us!

Many thanks for choosing Sons,
The Sons Team

Valorada con 5 estrellas sobre 5

Great everyday hair clay for volume and thickness

Been using the Sons Thickening Hair Clay for a bit recently and it’s solid. Adds noticeable volume and thickness without feeling greasy or heavy, and it’s quick to style with for everyday use. Hold is natural and lasts well through the day. Would recommend. :)

26 de enero de 2026
Logotipo de Sons

Respuesta de Sons

Hi Jae,

We're happy to hear that you are enjoying our Thickening Hair Clay and that it delivers great volume, natural hold, and easy styling. We really appreciate your feedback and recommendation.

Many thanks for choosing Sons,
The Sons Team

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