Francia
Opinión sobre Fantastic Services
Fahmida ironed beautifully and very quickly.
She spoke excellent English and was very kind and helpful.
I couldn’t recommend her enough
Respuesta de Fantastic Services
Dear Dr Dee,
We are happy to hear that you had a great experience. Thank you for your kind words and support.
Kind regards,
Fantastic Services
Opinión sobre LightInTheBox
Opinión sobre All Movers
Mark was always on time , managed to move huge and heavy objects alone.
I will certainly calm him again if I have things to move
Opinión sobre GetAgent
A very helpful service
James was very knowledgeable and pointed me in the right direction.
I can’t believe they offer so much help and advice without a charge
I can recommend them.
Opinión sobre Vogtime
They replaced a one year old battery which should not have needed replacing and my watch still doesn’t work
I sent a e mail a week ago asking if they could repair it properly but had no reply
I spent 50€ for nothing
Opinión sobre Infinitydiamondjewellery
Hi, I was panicking when I had no reply about them sending me the wrong order.
However , Eliza got back to me will rectify the mistake and that I could keep the order sent in error.
She dealt with it very well, should have been more patient.
It would be reassuring if they had a telephone number
Opinión sobre LightInTheBox
Very easy web site Even an old lady can do it!
Opinión sobre HelloFresh UK
Hello Fresh used to be a small caring company.it has grown so big now that its customer serviced is non existant .
I reported meat missing from my meals and no one bothered to reply. The following week I was missing a recipe card, a chicken breast and teriyaki sauce for teriyaki chicken. I was offered £8 compensation only when I phoned to complain.
I wrote to tell them I would not order from them ever again, even that message went unanswered
Trying Gusto now
Respuesta de HelloFresh UK
Hello Dee,
Thank you for leaving a review. Your feedback is much appreciated.
We're truly sorry to hear that there were missing ingredients from your orders recently as this is really not standard for our service. As a company that prides itself on providing our customers convenience we understand how important it is to make sure that all your ingredients are in the box as promised.
Your feedback is always valuable to help us in streamlining our packing process and reduce problems with missing ingredients. It’s also important for us to establish all the issues you've had and feed them back to our team to make sure we're continuously improving.
Please note that if you self-reported the missing ingredients via the self report tool, there would be no email or message sent, as this is an automated process. We also don't monitor our emails anymore, as we have moved on to live communication channels, so we can provide more immediate assistance to our customers, so if you sent an email regarding anything that was missing in your orders, it would not have reached us, unfortunately.
We would really like to report anything that was missing from your orders, so that we may improve the service for you going forward and we kindly ask that you get in touch with our Customer Care Team by following this link to our contact options: https://www.hellofresh.co.uk/contact-page/
Feel free to send us a message, and we'll be happy to help you further.
Kind regards,
Nika
The HelloFresh Team
Opinión sobre Fantastic Services
Respuesta de Fantastic Services
Dear Dr Dee Dawson,
Thank you for taking the time to rate our services.
We are delighted that our operator impressed you and we will make sure to pass your kind words.
Looking forward to always being at your service.
Best Regards,
Fantastic Services.
Opinión sobre Fantastic Services
Very efficient and helpful
She couldn’t have handled my request any better
Respuesta de Fantastic Services
Dear Dr Dawson,
Thank you for taking the time to rate our services.
We are delighted that our operator impressed you and we will make sure to pass your kind words.
Looking forward to always being at your service.
Best Regards,
Fantastic Services.
Opinión sobre Loeckolondon
Hi, Although my order was not the right size,I have to say that I found their customer service to be excellent.
They replied promptly and I had no problem getting a refund.
They couldn’t have been more polite snd helpful
Opinión sobre Premia Solutions
No hassle, and very prompt action. Paul was very professional and the result of his work was excellent.
Opinión sobre Moonbun
I complained that Moonbun were reluctant to exchange a damaged garment because due to the pandemic, I had not unpacked it for almost a year.
I had a very friendly message from Sara who agreed to make an exception to their policy in my case.
I am very pleased with the outcome and have ordered more things for my grandchildren .
Their clothes are excellent
Respuesta de Moonbun
Dear Dr.DeeDawson
Thank you so much for your trust and for your message. It really means a lot to us during these difficult times.
Have a lovely rest of the day :)
Sara
Opinión sobre FINE & WILD
I ordered something from them for the first time today. Jonathan the owner answered the phone and was extremely helpful and very knowledgeable about Wagyu steak
He went above snd beyond to help me.I can’t recommend them highly enough
In future they will be my first port of call
Opinión sobre CTD Tiles
Amanda and Jason could not have been more helpful.
They even loaded tiles into my car in the pouring rain and wouldn’t let me help!
The first place I stop when I need tiles, They stick to delivery times and Are totally reliable
Respuesta de CTD Tiles
Thank you for your feedback, it's great to hear the team were able to help you! We'll be sure to pass this onto the rest of the team. Thanks - CTD Tiles
Opinión sobre ADT UK&I
Quick and efficient
Steve was extremely helpful and also very patient.
Respuesta de ADT UK&I
Hello Dr Dawson
Thank you for your review of Steven.
It's great to hear that he was patient and helpful.
I've passed on your feedback to both Steven and his managers.
Kind regards
Tom
Opinión sobre Baking Deco
They do not deserve even one star. They are completely fraudulent.
They have taken my money and never sent my goods,They neither answer the phone nor reply to e- mails I wish I had searched them before ordering
Do not order from them,you will bevel see your money or your order
Opinión sobre viagogo
Do not buy tickets from this company. You will be charged hundreds for handling charges. If the concert is cancelled you will not get a refund. It is impossible to talk to them. Stay clear. Hundred of people have lost thousands of pounds
Opinión sobre Parcel Monkey UK
Excellent value but the driver had not been told which flat he was collecting from. Luckily the porter knew v
They came on time and delivered promptly. I would use them again
