FacelessReels

1.1. These Terms of Service (hereinafter referred to as "Terms") govern the use of products and services provided by 48Labs s.r.o., with registered office at Varšavská 715/36, 120 00 Praha 2 - Vinohrady, Czech Republic, Company ID: 22562290, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 418469 (hereinafter referred to as "Provider"), through the FacelessReels.com website and application (hereinafter referred to as "FacelessReels").

1.2. These Terms specify and clarify the rights and obligations of the Provider and users of FacelessReels (hereinafter referred to as "User").

1.3. By using FacelessReels, registering an account, or purchasing any service offered through FacelessReels, the User confirms that they have read, understood, and agree to be bound by these Terms.

1.4. These Terms are available on the Provider's website and apply to all services provided through FacelessReels.com.

1.5. By using features of FacelessReels that interact with YouTube (including connecting a YouTube account and publishing videos via the YouTube API Services), you also agree to be bound by the YouTube Terms of Service: https://www.youtube.com/t/terms.

2. SERVICE DESCRIPTION

2.1. FacelessReels is an AI-powered application that enables Users to generate videos and publish them directly to their social media accounts.

2.2. The Provider offers various subscription plans and service packages, the specific features, limitations, and pricing of which are described on FacelessReels.com.

2.3. The Provider reserves the right to modify, update, suspend, or discontinue any aspect of the service at any time.

3. ACCOUNT REGISTRATION AND USE

3.1. In order to use FacelessReels, the User must create an account by providing accurate and complete information.

3.2. The User is responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.

3.3. The User must be at least 18 years old or have obtained parental consent to use FacelessReels.

3.4. The Provider reserves the right to suspend or terminate the User's account at any time if the User violates these Terms or if the Provider reasonably suspects such violation.

3.5. The User agrees to notify the Provider immediately of any unauthorized use of their account or any other security breach.

4. ORDERING AND PAYMENT TERMS

4.1. Information about the services, including description of main features and price (including information about whether the price includes VAT), is provided on the website. The price is always stated in the order form.

4.2. By submitting an order through the website, the User confirms their agreement with these Terms. Completing all required fields in the order form is a condition for a valid order.

4.3. Payment for services may be made via:

Credit/debit cards (VISA, Mastercard, etc.)
Bank transfer
Other payment methods as specified on the website

4.4. Payments may be set up as monthly, annual, or one-time charges depending on the selected service plan.

4.5. The User must provide the correct payment details. The obligation to pay is fulfilled when the relevant amount is credited to the Provider's account.

4.6. For subscription services, the User may be provided with a trial period. If the User does not cancel during the trial period, payment will be automatically processed for the selected service plan.

4.7. If payment is not made by the due date, the Provider reserves the right to limit or discontinue provision of services until full payment is received.

4.8. Special credits are one-time credits that can be used within FacelessReels to animate and regenerate images. They remain available until consumed and are separate from any subscription allowances.

5. NO REFUND POLICY

5.1. FacelessReels provides digital content that is delivered immediately upon payment. By making a purchase, the User acknowledges and agrees that they are receiving immediate access to digital content and services.

5.2. In accordance with Article 16(m) of the EU Consumer Rights Directive (2011/83/EU), the User explicitly waives their right of withdrawal for digital content where the performance has begun with the User's prior express consent and acknowledgment that they thereby lose their right of withdrawal once the performance has begun.

5.3. Unless explicitly stated otherwise for specific promotions or offers, all sales are final and FacelessReels does not provide refunds for any purchased subscriptions or services, whether used or unused.

5.4. In case of service malfunctions or technical issues, the Provider may, at its sole discretion, offer compensation in the form of service credits or extended subscription periods, but is not obligated to provide monetary refunds.

5.5. Cancellation of a subscription will stop future billing but will not result in a refund for the current billing period.

6. INTELLECTUAL PROPERTY

6.1. All intellectual property rights related to FacelessReels, including but not limited to software, designs, logos, and other content provided by the Provider, are owned by the Provider or its licensors.

6.2. The User owns all right, title, and interest in and to the content they create using FacelessReels (including but not limited to videos, images, audio, and text generated through the service). By using the service, the User grants the Provider a worldwide, non-exclusive, royalty-free license to use, reproduce, and process the User's content for the purpose of providing and improving the service.

6.3. Marketing and Promotional License: In addition to the license granted in section 6.2, the User hereby grants the Provider a perpetual, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly display, and publicly perform the User's generated content (including but not limited to videos, images, audio, and associated metadata) for marketing, promotional, advertising, and demonstration purposes, including but not limited to: (a) Displaying such content on the Provider's website, social media accounts, and other marketing materials; (b) Using such content in case studies, testimonials, and success stories; (c) Incorporating such content into promotional videos, presentations, and advertising campaigns; (d) Showcasing such content as examples of the service's capabilities and effectiveness; (e) Using such content in trade shows, conferences, and other business development activities. The Provider may use such content with or without attribution to the User, and the User waives any moral rights or rights of publicity in connection with such use. The User represents and warrants that they have all necessary rights to grant this license and that the use of their content as described herein will not infringe upon any third-party rights. The User may request removal of their content from marketing materials by contacting the Provider, though the Provider reserves the right to continue using such content for a reasonable transition period not exceeding 30 days from the date of such request.

6.4. Limited Right to Use Profile Images for Social Proof: With your consent and in accordance with our Privacy Policy, you grant the Provider a limited, revocable, non‑exclusive, royalty‑free license to display your publicly available or provided profile image (for example, from Google sign‑in or connected social accounts) in anonymized and aggregated testimonial or "social proof" interface elements (such as stacked avatar circles without name attribution) on the website and in marketing materials. You may opt out at any time by contacting the Provider via the Contact page; upon opt‑out, we will cease future uses within a reasonable period (up to 30 days) and remove images from easily updatable assets.

6.5. The User is prohibited from copying, modifying, distributing, selling, or leasing any part of the FacelessReels software, platform, proprietary algorithms, or Provider-owned content without the Provider's explicit permission. This prohibition does not apply to content created by the User using FacelessReels, which the User is free to use, distribute, and monetize as they see fit, subject to the licenses granted to the Provider in sections 6.2 and 6.3 above.

6.6. The Provider does not claim ownership of the User's social media accounts or content published on those accounts through FacelessReels.

7. USER OBLIGATIONS AND PROHIBITED USES

7.1. The User agrees to use FacelessReels in compliance with all applicable laws and regulations.

7.2. The User is prohibited from:

Using FacelessReels to create, upload, or share illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content
Using FacelessReels to infringe upon intellectual property rights of any third party
Attempting to gain unauthorized access to FacelessReels systems or networks
Using automated systems, bots, or scripts to access or interact with FacelessReels without prior written permission
Uploading viruses or other malicious code
Engaging in any activity that interferes with or disrupts FacelessReels

7.3. The User is responsible for ensuring that any content created using FacelessReels complies with the terms of service of the social media platforms where such content is published.

7.4. The Provider reserves the right to immediately suspend or terminate services if the User violates these prohibitions.

7.5. Content and Music Licensing: The User represents and warrants that they have all necessary rights, licenses, and permissions to use any content, including but not limited to music, audio, images, or other materials, that they provide to or use with FacelessReels. The User agrees to indemnify and hold harmless the Provider from any claims, damages, or expenses arising from the User's use of third-party content, including copyright infringement claims. By providing content to FacelessReels, the User confirms they either own such content or have obtained proper authorization for its use.

7.6. Transient Audio Processing

Third‑party audio supplied by the User is stored only as a transient, technical step in the automated rendering pipeline and is automatically erased within 24 hours after the final video has been delivered to the User. Such temporary storage has no independent economic significance.

7.7. No Circumvention of Technical‑Protection Measures

The Provider does not decrypt, remove, or bypass any digital rights‑management or other technical‑protection measures. If a supplied URL is protected or cannot be lawfully streamed without circumvention, the request is refused.

7.8. Notice‑and‑Action / DMCA Safe‑Harbour

(a) If you believe that material processed through FacelessReels infringes your copyright or other rights, please send a detailed notice via email [email protected]. We review all valid notices and will disable access to the content or explain why we believe the notice is invalid within 48 hours.

(b) Upon receipt of a valid notice the Provider will, within 48 hours, disable access to the specific content or reject the notice with a reasoned explanation.

(d) The Provider designates an agent for the purposes of 17 U.S.C. § 512(c) and voluntarily follows the DMCA safe‑harbour procedures without submitting to broader U.S. jurisdiction.

8. LIMITATION OF LIABILITY

8.1. To the maximum extent permitted by applicable law, the Provider shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if the Provider has been advised of the possibility of such damages), resulting from:

The use or inability to use FacelessReels
Unauthorized access to or alteration of the User's transmissions or data
Statements or conduct of any third party on FacelessReels
Any actions taken in response to violations of these Terms
Any other matter relating to FacelessReels

8.2. The Provider does not guarantee that:

FacelessReels will meet all of the User's requirements
FacelessReels will be uninterrupted, timely, secure, or error-free
The results obtained from using FacelessReels will be accurate or reliable
The quality of any products, services, information, or other material purchased or obtained through FacelessReels will meet the User's expectations

8.3. The Provider does not control third-party social media platforms and is not responsible for any actions or policies of such platforms, including any changes that may affect the User's ability to publish content created using FacelessReels.

8.4. The User acknowledges that AI-generated content may contain inaccuracies or errors, and the Provider does not guarantee the quality, accuracy, or appropriateness of such content for any specific purpose.

8.5. The Provider's total liability for any claims under these Terms shall be limited to the amount the User has paid to the Provider in the 12 months preceding the claim or €100, whichever is lower.

8.6. The User acknowledges that by using FacelessReels to create and publish content, they are fully responsible for such content and any consequences that may arise from its publication.

9. DATA STORAGE AND FAIR USE POLICY

9.1. Unless otherwise specified, the Provider stores User-generated content (videos, texts, images, etc.) for a period of 3 months from creation. The User can download or work with such content during this period.

9.2. The Provider reserves the right to delete data after 3 months to free up system resources.

9.3. The User agrees to use FacelessReels reasonably and not to abuse system resources. The Provider may implement usage limits to ensure fair use of the service by all Users.

9.4. The Provider reserves the right to monitor usage patterns and suspend accounts that show signs of automated or excessive use that could negatively impact service performance for other Users.

10. PRIVACY POLICY

10.1. The Provider's Privacy Policy, available on the FacelessReels website, forms an integral part of these Terms. By agreeing to these Terms, the User also agrees to the processing of their personal data as described in the Privacy Policy.

10.2. The Provider processes personal data in accordance with Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws.

11. CHANGES TO TERMS

11.1. The Provider reserves the right to modify these Terms at any time. The User will be notified of any changes through the FacelessReels website or by email.

11.2. Continued use of FacelessReels after such modifications constitutes the User's acceptance of the updated Terms.

11.3. If the User does not agree with the updated Terms, they must stop using FacelessReels and terminate their account.

12. TERMINATION

12.1. The User may terminate their account at any time by contacting the Provider or through the account settings if such functionality is available.

12.2. The Provider reserves the right to suspend or terminate the User's access to FacelessReels at any time, with or without cause and with or without notice.

12.3. Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, and limitations of liability.

13. GOVERNING LAW AND DISPUTE RESOLUTION

13.1. These Terms shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions.

13.2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Czech Republic.

13.3. If the User is a consumer, they have the right to resolve consumer disputes out of court through the Czech Trade Inspection Authority or through the online dispute resolution platform established by the European Commission.

14. FINAL PROVISIONS

14.1. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

14.2. The Provider's failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

14.3. These Terms constitute the entire agreement between the User and the Provider regarding FacelessReels and supersede all prior agreements between the User and the Provider.

14.4. Questions about the Terms should be sent to the contact information provided on the Contact page of the FacelessReels website.

14.5. These Terms are effective as of February 25, 2025.

Terms and Conditions for FacelessReels