Echt Apparel Arvostelua 18 856

I placed an order yesterday and I accidentally bought wrong size. I been messaging and did everything that the website suggested me to cancel the order. I chatted on their ai chat box which suggested me to leave message with email address and I did that. On top of that I cancelled that order with in an hour of my purchase from their website and got notification since it's not dispatched yet they can refund me. Now how silly they delivered me the product. And when I emailed them they said I have to take it since it's sale item and they have delivered it coz they forgot to check their email early morning. And they don't do refund on sale items. I m really disappointed with the customer service. Even though it's sale item if customer are not happy they should take it back and I have been trying to contact them from the time I purchased.

This company has change so much. They used to be so good and more recently they have turned into a rip off. I’ve always supported and brought off them and have always been a 2 xl and then I brought a workout shirt in a size 4XL as it looked like a bit of a slimmer fit and the shirt barely fits. I got my mate to try it who are a size L and it barely fits him comfortably. Their sizing guide has changed so much and are no longer made to fit an average gym goer. If looking for good casual gym wear shop else wear. Also their customer service isn’t helpful and they basically tell you you’re wrong and they meet all the standards… sorry we all arnt influencers in today’s society. They then charge you yet another $10 on top of the order to return the items . Will not be recommending here on out and defs not buying from again

Good quality

Easy to use app and website with great products. Love the elemental flow pants. I have them in 5 colours.

Website was easy to navigate through. Fast and correct delivery of items purchased. Love my new leggings that give a soft feel while also giving a perfect subtle compression.

Great fit - the references to whether the fit is true to size or small is really helpful! Thanks very much!

best quality clothing and very affordable
purchased flared pants from use and i live in them would love to win a $100 voucher to purchase my mum one aswell

We were very excited to receive our package from Echt Apparel, however we were soon disappointed when the sizing wasn't right, with products with tags still on and it original packaging, I attempted to process and exchange for another size, however this was not offered. I would have thought that an exchange for size only would have been available, more so given that the products were still in new condition with tags on. I now have garments that are not suitable and will need to add extra expense by repurchasing the correct size. I really believe that an exchange of size policy should be available.

get delivery time and easy to order cloths fro this site

Good quality clothing delivery very quickly

I live and breathe your brand. Quality is absolutely amazing ! I’ve done multiple posts on my social media and tagged echt as I love all the styling and how well everyone fits me! I’ve had lots of messages asking from friends and followers what size I ordered! I’m Bec Riley on Instagram and Tik Tok if you want to have a look. I’m that passionate about your brand I will always go out of my way to post your gym gear ❤️thankyou for the 5 star service

Really impressed with this brand. The quality is great, everything feels comfortable, and you can tell they actually think about the people who train in their gear. Overall it just feels like a brand that cares about its community, and that makes all the difference

I’ve been a loyal ECHT customer for five years, and I’m extremely disappointed with how my recent return was handled. I returned two pairs of leggings within the timeframe, yet instead of the refund I requested, I was given a store credit.

When I contacted customer service, the representatives I communicated with — Lehana and Iris — repeatedly told me that my parcel was sent after 14 days. This was frustrating because the return date on my end clearly shows otherwise. Throughout the whole process, I felt blamed rather than understood, and at no point did I feel like my concerns were taken seriously or reviewed fairly.

After years of supporting this brand, this experience has been really disappointing. Because of the way this was handled, I will be seeking advice from consumer authorities to see whether this situation falls under unfair or misleading return practices.

I’m sharing this so other customers are aware of how issues may be handled and in hopes the company improves its customer service and treats loyal customers more fairly instead of just oh money making customers

I loved everything in my order! I received my package so quickly. Sizing is great and the clothes are comfy and look so good. The quality is great too.

It was easy to find the clothing I wanted, delivery couldn’t be faulted it came the next day and I got to enjoy my new leggings for the weekend!

Used to be good but now just greedy and quality not so good for costly items. Purchased a poorly made windcheater arrived smelling like moth balls and stained, maybe a return from previous buyer and mentioned this to appalling customer service and they refuse to take any responsibility saying i need to pay for return postage and they will consider a refund, what a joke! they just lost a loyal customer, will never buy from them again unless they improve, very unlikely! much better stores elsewhere.

The pants are amazing they are so comfortable and so soft and amazing 110% will shop here over and over again

Love the shorts
Keep on going back for more. They're comfrotable and very versatile

I really like that the shorts have a tight stitching band at the bottom. This means that they don’t ride up my legs when I’m trying to run! Thanks 😊