printerval.com Arvostelua 83 368

Vastaus yritykseltä printerval.com

5. tammik. 2025

Liebe Laura Hall,
Vielen Dank für Ihr Feedback und wir verstehen Ihre Bedenken.
Wenn Sie Ihr Paket nicht finden oder Ihre Bestellung nicht erhalten haben, kontaktieren Sie uns bitte über [email protected]. Wir helfen Ihnen jederzeit gerne bei Ihren Anliegen weiter.
(Bitte geben Sie uns Ihre Bestellinformationen an, einschließlich Bestell-ID, Empfängerinformationen, Lieferadresse und E-Mail-Adresse, mit der Sie die Bestellung aufgegeben haben, damit wir Ihnen schnell helfen können.)
Außerdem können Sie den aktuellen Status Ihrer Bestellung überprüfen unter: https://printerval.com/de/track-order
Danke,
Printerval Team

Vastaus yritykseltä printerval.com

31. heinäk. 2024

Hi customer,
If you want to know more about product or need support with your order, please contact us via [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right), we are always happy to help with your concerns.
(Please provide us with your order information to ensure we can give you quick assistance.)
Thanks,
Printerval Team

Vastaus yritykseltä printerval.com

25. jouluk. 2023

Dear customer,
Thank you for your feedback and we understand your concern here.
If you cannot find your package or have not received your order, please contact us via [email protected], we are always happy to help with your concerns.
(Please provide us with your order information including order ID, recipient's information, shipping address, and email used to place the order, to ensure we can give you quick assistance.)
Plus, you can check the current status of your order via: https://printerval.com/track-order
Thanks,
Printerval Team

Vastaus yritykseltä printerval.com

25. jouluk. 2023

Dear customer,
Thank you for your feedback and we understand your concern here.
If you cannot find your package or have not received your order, please contact us via [email protected], we are always happy to help with your concerns.
(Please provide us with your order information including order ID, recipient's information, shipping address, and email used to place the order, to ensure we can give you quick assistance.)
Plus, you can check the current status of your order via: https://printerval.com/track-order
Thanks,
Printerval Team

Vastaus yritykseltä printerval.com

19. lokak. 2023

Dear customer,
Firstly, we deeply apologize for your unhappy shopping experience.
We ensure the quality of products, in case you received a wrong/damaged item because of the faulty during the production procession, we are willing to offer you two solutions as below:
1. Send new items to your address for FREE. (Please be advised the shipping fee is optional, we appreciate it if you can support us this fee).
2. Issue a refund for the low-quality items and a 5% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html

Please let us know which solution you choose to solve this case and email us at [email protected] or hotline: +16603100029. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)

*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.

You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the wrong/damaged item and give it to your local charities; it will go to someone who needs it. We appreciate it.

If you are unhappy with your orders, we also offer a reasonable refund or discount code to your account.
Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team