Kickstarter Arvostelua 1 212

bought a product from jetkvm in april 2025, i still haven't got my shit

I’m a creator and the experience is horrible absolutely horrible. They have no customer service to help me when setting up the account. My campaign went live as soon as I started getting paid they froze it said I had to confirm my bank account. So I did. Now they told me after having issues all day I have to go make a deposit. This is like harassment. Ridiculous I can’t believe them. Constant issues if my campaign wasn’t uploaded already I’d use another platform. This is my second campaign the first one they kept all the money. Idk is it a scam seems like it…

I've backed a bunch of projects, and while some fail to deliver despite successful backing...that I don't mind.
That's life, some projects just fail when creators try to scale up production.

My problem with Kickstarter is their customer service (and their Pay Over Time option)

The last project I backed, I stupidly opted for the Pay Over Time option. When the backing period was over and it was time to make the first of 3 payments, it said there was an error with the payment, but I tried again, and it went through.

The second payment, it again said that it was an errored payment. I checked my bank statement and saw that payment had gone through successfully, so I contacted Kickstarter to let them know there was an issue with their system (that they successfully received my money, but it was showing up as errored).

The initial response came relatively quickly...my ticket got moved to different departments twice, then the communication stopped.

It has now been over a month since they have been "investigating" (2 months since my initial email) with zero follow up, and no responses to my request for updates.

Since then, my pledge has been wrongfully cancelled because of this falsely errored payment.

I would give their customer service a zero if I could

I do not really understand the negative reviews. All the products I backed were delivered and useful. I was informed throughout the process and got what I ordered.

So you can get some good ideas on there but where the tech ones are concerned, don't bother.
If anything you may get repackaged aliexpress items that are not unique but now it seems you are just funding scammers and kickstarter will do nothing at all to protect you.
If the project has legs then the creator should produce it and back their creation. If not, don't bother. It used to be a good way to create unique inventions. Gutted it has gone the way it has.

I tried to launch there a page , for the real art gallery I m planning to open , I gathered only 10$ real and other donations were made by scammers and then they deleted it ….they try to cheat you on money there …..there are million of scammers , I just spent my time , I have no idea why this web exists

I used to have a very positive view of Kickstarter. I genuinely liked the idea of supporting new products and helping creators bring their ideas to life. Until recently, I believed it was a solid and trustworthy platform.

Unfortunately, my experience completely changed after I received a defective product from a project I backed. I repeatedly tried to contact the project creator through email and through Kickstarter’s own messaging system. Despite several attempts, I received absolutely no response.

I then contacted Kickstarter for support, providing clear proof that I had already tried to reach the creator multiple times. Their response was simply to tell me to contact the creator — something I had already done, and clearly explained. Kickstarter refused to take any responsibility or offer any meaningful help.

In short, once something goes wrong, you should not expect any real support from Kickstarter. They position themselves as just a “platform” and leave backers completely unprotected when creators disappear or ignore issues.

This was a very disappointing experience, especially given how much trust they ask users to place in their system. I would strongly advise others to keep this in mind before backing any project.

Finger weg. Diese Plattform fördert Betrug. Mittels KI werden hier tolle Produkte angeboten, welche nie realisiert werden. Den Unterstützern wird das bezahlte Geld nie zurückerstattet!

Eigentlich eine coole Plattform.
Eigentlich.
Ich habe einige Projekte erfolgreich unterstützt und meine Belohnung erhalten.
ABER
Ich habe auch viel Geld verloren, weil ich Betrügern aufgesessen bin.
Mit ist klar, dass ich Projekte unterstütze, die klappen können oder eben nicht und wenn nicht, bedeutet das einen Totalverlust.
Aber es sind die Projekte wo das Geld weg ist obwohl nichts passiert. Und das ist Betrug und da werfe ich Kickstarter einen unprofessionellen Umgang vor, der genau das ermöglicht.
Ich rate ab.

I have backed about 5 projects. Literally only 1 was successful and I received it. The rest shut down, failed, or disappeared without a trace. I'm not talking small projects. I'm talking projects that ranged from $50 to $2,000. The worst one was an automated lawn mower that I backed for $2,000, then the company just disappeared without a word. And you will NEVER get your money back for any failed project. Kickstarter has made sure to cover their butts and have you sign that you are risking losing everything by continuing. I would NEVER back another project. Most projects WILL fail.

In recent years, Kickstarter has turned into a safe haven for scammers. It is becoming increasingly rare for projects to actually follow through or offer refunds when things go wrong. It feels like the platform is simply profiting from robbing people – they take their fees and wash their hands of any responsibility.

Even when a creator blatantly violates Kickstarter's own rules and Terms of Service, the platform does absolutely nothing to protect the backers. It is frustrating to see a company facilitate theft while hiding behind the excuse that they are "just a platform." I can no longer recommend backing anything here.

Kickstarter is a great idea if you want to make up some story about some cool new gadget or project then get all the money by deception with zero recriminations, Kickstarter is complicit in fraud, it benefits from the funding yet has no oversight proceedures in place for those fraudsters that use its platform, 183 backers pledged $51,962 to help bring this project to life. or rather had their money stolen in a clever fraud UNLESS YOU CAN AFFORD TO LOSE THE MONEY STAY WELL AWAY

Kickstarter is a digital pimp for scammers.

Es ist Kickstarter seit nunmehr über 3 Monaten nicht möglich mir die angeforderte Rechnung zu senden. Man wird vertröstet und vertröstet. Obwohl mir dies zugesagt wurde.

Colaboré en un proyecto de juego indie (ronda 2) donde se me prometió un tier de recompensa más alta a cambio de una aportación de tier inferior. A día de hoy no recibí ni la copia del juego (recompensa del tier que pagué) ni respuesta a parte de la recompensa que se me prometió habiendo contactando con los creadores varias veces por sus redes (había una persona en las mismas que yo). Pues Hasta hoy Kickstarter no ha hecho nada y como hace más de un año que doné ya no puedo revertir el cargo con mi banco.

Edito con parte de la respuesta del soporte de Kickstarter: "Sin embargo, no podemos obligar a los creadores a entregar las recompensas de sus proyectos. " ¿Entonces para qué sirve meter recompensas y quién garantiza que el proyecto no sea una estafa? Seguramente no vuelva a patrocinar nada en esta plataforma.

Paid for something and now I wait and wait.. they said the delivery will be december and now suddenly it‘s „I don‘t know the date when the manufacturer is delivering it as he didn‘t respond but I try to give a time window soon“

I paid over 100€… the person seemed trustworthy but we see what happens..

I pledged on 3.November!

It would be appropriate for kickstarter at least to refund their fee when a creator fails to deliver, to incentive kickstarter to do a better effort screening creators before allowing them to raise capital on their portal. Buying stuff on kickstarter is a risk, but it seems scammers also have free passage on kickstarter, which is a shame for genuine creators looking for crowd funding. Kickstarter should take their share of the loss for failing to prevent that. I advise both investors and creators to go somewhere else than kickstarter

I would give them a zero if I could. Pretty close to 100% SCAM these days. Take your money… prove 11-12 updates and fade away… you’ll never see a product and when you contact both the owner and the Kickstarter platform… you’ll never hear zip back. Clearly the platform gets paid on the front end and has no interest in ensuring any credibility on the platform. The more criminals they let on.. the better for them. Do NOT Back!!!’

Ik heb een de tornado van Terra Nova gesteund in december 2023. Het bedrijf heeft ruim 80.000€ opgehaald en levert niets.
Dat zie je bij kickstarter pas als je betaald hebt en inlogt. Daar zie je pas alle reacties van de andere klanten. Kickstarter duikt achter regeltjes en opmerkingen als: het bedrijf moet communiceren (doen ze niet meer), we geven het door aan onze afdeling bla, bla, bla (daar merk en zie je niets van), het is niet onze verantwoordelijkheid! Vreselijk, niet integer bedrijf dat duikt voor alle verantwoordelijkheid. Helaas. Doe NIETS met Kickstarter.

Kickstarter is not liable if a creator fails to deliver a project.