Truly the worst company to deal with
Truly the worst company to deal with. Forst few visits were fine access worked well. Last 8 lounge visits get access denied with error 721. Been trying to get loungekey to fix this issue since October. They are just not interested and make up reasons why I was denied access like. Machine was faulty at lounge.... really at all lounges and other in queue it worked fine for! Lounge is swipping card as dinersclub... really I watched then don't and they just swipe and don't put which card issuer it is.
I've heard so many excuses. The big banks that have this as a perk of a card should really look at this as it is damaging for their reputation. Not so much for loungekey as going by other reviews they don't have any reputation left.
Vastaus yritykseltä LoungeKey