A la limite de l'arnaque
A la limite de l'arnaque, vous commandez des pièces que vous ne pouvez recevoir que sous forme de PCB, alors que tout est fait pour vous faire croire que ce sont les pièces que vous allez recevoir.
Evidement le service client vous envoie des photos de petites lignes bien discrètes qui indique que c'est une précommande.
Puis vous devez repayer pour la pcb et la livraison ce qui fait des sommes complètement délirantes.
Réponse : JLCPCB
Hello ,
Thank you for reaching out, and we’re very sorry for the confusion and frustration this has caused. The parts you ordered are assembly-only components, which means they can only be supplied together with a PCB/PCBA order. We understand this may not have been clearly noticed, and we apologize for the inconvenience.
These components are marked as pre-order/for assembly service only on our website, and they do not incur inventory costs when used in PCBA orders. You can find the detailed explanation here:
https://jlcpcb.com/parts
https://jlcpcb.com/help/article/pre-ordering-parts-terms-conditions
We assure you there is absolutely no intention to mislead customers, and we truly appreciate your feedback. We will continue improving the clarity of our website and order process to prevent similar misunderstandings in the future.
If you can share your order number, we’ll gladly review your case and help work out the best solution.
Best Regards,
JLCPCB