NetBet.co.uk Avis 2 694

TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Decent site, good range of games, daily little promos on the site plus more emailed sometimes. Payout when i won was quick, and if any issues, customer service are super quick to reply. Special menti... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I'm new to Netbet and was starting to enjoy the slots however, Netbet don't let you relax at all when playing your games. As soon as you deposit any money You get constantly bombarded with messages a... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

They have a range of games on slots. Withdrawals can be tricky. On payment history , the withdrawal process is completed when the color is green and amber when withdrawal is still pending. So if you d... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Good site for basic gambling. Sometimes the offers dont always load and bet settling takes long in comparison to most sites. Offers could be better. Welcome offer was good when I signed up. Any issues... Voir plus

L'entreprise a répondu

Nous vérifions les avis

À propos de l'entreprise

  1. Casino en ligne
  2. Agence de paris
  3. Casino
  4. Fournisseur de loterie

À propos de NetBet.co.uk

Écrit par l'entreprise

Bet £10 & Get 100 Free Spins
- 1. Opt-in & Bet £10 on any slots
- 2. Claim your 100 Free Spins under Rewards
- 3. Reel in your wager free spins on Big Bass Splash!
***Terms Apply***
https://casino.netbet.co.uk/welcome-bonus

Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Hazel answered my query

11 février 2026
Logo de NetBet.co.uk

Réponse : NetBet.co.uk

Hi,

We’re glad to hear that Hazel was able to answer your query — we’ll be sure to pass along your feedback.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at [email protected]
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service

11 février 2026
Logo de NetBet.co.uk

Réponse : NetBet.co.uk

Hi Pearl,

We’re thrilled to hear that you experienced amazing customer service — thank you for your kind words!

If you ever need help again or have any questions, please don’t hesitate to contact our support team at [email protected]
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service , Carl helped me navigate my problem and resolve it when I was the one who messed up.

11 février 2026
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Réponse : NetBet.co.uk

Hi,

We’re really pleased to hear that Carl was able to help you navigate the issue and get everything resolved, even when it was an honest mistake. That’s exactly the kind of support we aim to provide.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at [email protected]
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Noté 5 sur 5 étoiles

The experience is great and customer…

The experience is great and customer service is very quick.

11 février 2026
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Réponse : NetBet.co.uk

Hi Cheryl,

We’re delighted to hear that you’re having a great experience and that our customer service has been quick to assist you. Thank you for sharing your feedback!

If you ever need help again or have any questions, please don’t hesitate to contact our support team at [email protected]
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Noté 5 sur 5 étoiles

Nick & Natasha very helpful & friendly…

Nick & Natasha very helpful & friendly in the support chat. Sorted out the problems I faced.

11 février 2026
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Réponse : NetBet.co.uk

Hi Lewis,

We’re really pleased to hear that Nick and Natasha were helpful and friendly, and that they managed to sort out the problems you faced. We’ll be sure to pass along your kind words to both of them.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at [email protected]
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Noté 5 sur 5 étoiles

The service was smooth

The service was smooth, no difficulties. Straight forward and professional!

10 février 2026
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Réponse : NetBet.co.uk

Hi Michal,

We’re delighted to hear that you found the service smooth, straightforward, and professional — that’s exactly the experience we aim to provide. Thank you for sharing your feedback!

If you ever need help again or have any questions, please don’t hesitate to contact our support team at [email protected]
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Noté 1 sur 5 étoiles

Terrible company

Terrible company , excluded me from promotions after only winning 1 bet.
I didn’t even sign up for the welcome offer.. jokers

10 février 2026
Avis spontané
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Réponse : NetBet.co.uk

Hi,

We’re sorry to hear about your experience and understand how frustrating this must have felt.

If you haven’t already done so, we kindly ask that you get in touch with our support team at [email protected]
so they can review your account and provide you with clear clarification regarding your promotion eligibility.

Best regards,
The NetBet Team

Noté 5 sur 5 étoiles
Logo de NetBet.co.uk

Réponse : NetBet.co.uk

Hi Thirulinganathan,

We’re really pleased to hear that you received a quick response and found our team extremely helpful — thank you for your kind feedback!

If you ever need help again or have any questions, please don’t hesitate to contact our support team at [email protected]
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Noté 1 sur 5 étoiles

Do yourself a favour and stay well…

Do yourself a favour and stay well clear !!!!! Absolute joke is a massive understatement, I deposited £1k had 1000 yes 1000 spins and didn't get a single bonus !!!! Clearly something afoot !! I've been gambling for some time and have accounts across the board , never in my entire history has this happened before ,like wtf, seriously!!! This has nothing to do with the randomness of the machine ,thats pretty clear , closed account immediately, also video screenshot my entire session which I shall be passing to the appropriate authorities, totally disgusting, your literally stealing and giving zero chance of winning that is pretty evident ,, gambling commision need to shut these down , disgraceful, robbing cnuts!!!

8 février 2026
Avis spontané
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Réponse : NetBet.co.uk

Hi Shaun,

Thank you for taking the time to share your feedback.

We’re sorry to hear that your recent experience hasn’t met your expectations. Please rest assured that all our games operate using a certified Random Number Generator (RNG), ensuring complete fairness and randomness. The outcomes are not influenced by previous results or individual account activity. Additionally, each of our games and providers is audited by independent authorities to ensure the RNG is functioning correctly and in compliance with industry standards.

We want to emphasize that all players have an equal chance of winning, but outcomes can vary as they are purely random.

We appreciate your continued support, and if you have any further questions or concerns, please don't hesitate to reach out to our support team at [email protected]. We’re here to assist you.

Thank you again for your time, and we hope to welcome you back soon.

Best regards,
The NetBet Team

Noté 5 sur 5 étoiles

Fast and helpful

Fast and helpful. Resolved my problem very quickly.

7 février 2026
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Réponse : NetBet.co.uk

Hi Kate,

We’re really glad to hear that your issue was resolved quickly and that you found our support fast and helpful. Thank you for sharing your feedback!

If you ever need help again or have any questions, please don’t hesitate to contact our support team at [email protected]
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Noté 1 sur 5 étoiles

Easy to deposit not so easy to get your…

Easy to deposit not so easy to get your money back. Still waiting on my withdrawal. Sent the same document over and over and keep getting copy and pasted the same message. Scam stay well clear

6 février 2026
Avis spontané
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Réponse : NetBet.co.uk

Hi Jordan,

We’re really sorry to hear about your frustration and understand how disappointing this situation must feel. Please note that we are required to follow a closed-loop policy, which means withdrawals must be returned to the same payment method used to deposit, in line with regulatory requirements.

If we’re unable to return the funds to that original method, we may need to request additional documents, such as a bank statement, to ensure the funds are sent safely and correctly. We appreciate that repeating this process can be frustrating, and we apologise for the inconvenience this may have caused.

We’d like to help get this resolved as soon as possible. Please contact our support team at [email protected]
, and they’ll be happy to review your case and provide clear guidance on the next steps.

Best regards,
The NetBet Team

Noté 5 sur 5 étoiles

Good customer servive

Carl was great and very quickly resolved my query.

6 février 2026
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Réponse : NetBet.co.uk

Hi Oli,

We’re really pleased to hear that Carl was able to resolve your query so quickly — we’ll be sure to pass your kind feedback on to him.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at [email protected]
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Noté 1 sur 5 étoiles

Basically thives who won't process…

Basically thieves who won't process withdrawals but happy to accept deposits

4 février 2026
Avis spontané
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Réponse : NetBet.co.uk

Hi Colin,

We’re really sorry to hear that you feel this way and understand how frustrating this experience must be. Please be assured that we do not withhold withdrawals intentionally. We are required to follow a closed-loop policy, which means withdrawals must be returned to the same payment method used to deposit, in line with regulatory requirements.

If we’re unable to return the funds to that original method, additional documents, such as a bank statement, may be needed to ensure the funds are paid out securely and correctly. We appreciate that this can be inconvenient, and we apologise for the frustration this may have caused.

If your withdrawal is still pending, we’d genuinely like to help resolve this. Please contact our support team at [email protected]
, and they’ll be happy to look into your case and assist further.

Best regards,
The NetBet Team

Noté 5 sur 5 étoiles

Great service

Great service

4 février 2026
Logo de NetBet.co.uk

Réponse : NetBet.co.uk

Hi Joelene,

We’re glad to hear that you received great service — thank you for taking the time to share your feedback.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at [email protected]
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Noté 4 sur 5 étoiles

Descent but verify ins and outs

They have a range of games on slots. Withdrawals can be tricky. On payment history , the withdrawal process is completed when the color is green and amber when withdrawal is still pending. So if you do multiple withdrawals , they might change the color to complete without wiring the money. They call it a bug in the system. They will fix it if you noticed it and contact them. customer call it theft. I lost £10 of my winnings due to that loophole.

31 janvier 2026
Avis spontané
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Réponse : NetBet.co.uk

Hi Geronimo,

Thank you for your feedback.

We’d like to clarify that there was indeed a display issue affecting the withdrawal status, which has now been fully fixed on our side. We sincerely apologise for any confusion or inconvenience this may have caused and understand why it could have been frustrating.

If you have any further questions or need additional assistance, please don’t hesitate to contact our support team at [email protected]
— they’ll be happy to help.

Best regards,
The NetBet Team

Noté 5 sur 5 étoiles

Excellent customer service

Carl was very helpful, polite and quick. Thanks for you time and help

3 février 2026
Logo de NetBet.co.uk

Réponse : NetBet.co.uk

Hi Michael,

We’re really pleased to hear that Carl was helpful, polite, and quick to assist you. Thank you for taking the time to share your feedback — we’ll be sure to pass it on to him.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at [email protected]
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Noté 1 sur 5 étoiles

Wont allow me to withdraw my funds…

Wont allow me to withdraw my funds despite supplying ID as requested.
Also they did not honour their promotions.
Steer clear of this company plenty of better sites around

3 février 2026
Avis spontané
Logo de NetBet.co.uk

Réponse : NetBet.co.uk

Hi Lee,

We’re sorry to hear about your experience and understand why this would be frustrating. Please be assured that we never stop customers from withdrawing their funds — withdrawals can be made directly by accessing Cashier → Withdraw without any issue.

Regarding the promotion, we’d really like to look into this further, as promotions are applied according to specific Terms & Conditions and may depend on opt-in or wagering requirements. Our support team will be happy to review this with you and clarify what happened.

Please get in touch with our support team at [email protected]
, and they’ll be happy to assist you further.

Best regards,
The NetBet Team

Noté 5 sur 5 étoiles

No complaints from me

Decent site, good range of games, daily little promos on the site plus more emailed sometimes. Payout when i won was quick, and if any issues, customer service are super quick to reply. Special mention to Harvey who sorted out something for me today, and got me a better outcome than i was expecting :)

3 février 2026
Avis spontané
Logo de NetBet.co.uk

Réponse : NetBet.co.uk

Hi Maggie,

We’re really glad to hear that you’re enjoying the range of games and the daily promotions, and that your payout was processed quickly. It’s also great to know our customer service team has been responsive when you needed help.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at [email protected]
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

L’expérience Trustpilot

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Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

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En savoir plus sur le parcours des avis sur Trustpilot.

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La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

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