Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been with Superprof since September 2021 and ever since then, students who had been introduced to me were all genuine in their request to find out how they could improve and upgrade in their... Voir plus

Noté 2 sur 5 étoiles

I've registered myself as tutor for an accounting and there's a student asking to learn from me. I've accepted her and asked what field of accounting she want to learn and suddenly, she make payment f... Voir plus

Noté 5 sur 5 étoiles

Superprof has help me through the years by closing the gap between student and teacher. It gives me an opportunity to share my skills and gain knowledge as well. Thank you!

Noté 1 sur 5 étoiles

Highly unresponsive tutor. Accepted the lesson request, and suddenly ghosted the student. No reply through web chat, email or text! Scam alert.

Nous vérifions les avis

À propos de l'entreprise

  1. Éducation & formation

Écrit par l'entreprise

Find the perfect teacher on Superprof.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

87 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Superprof has help me through the years

Superprof has help me through the years by closing the gap between student and teacher. It gives me an opportunity to share my skills and gain knowledge as well.
Thank you!

10 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I have been with Superprof for long

I have been with Superprof since September 2021 and ever since then, students who had been introduced to me were all genuine in their request to find out how they could improve and upgrade in their English learnng, and there after ended up making payment to begin their lessons with me.
And i knew that students trusted me mainly because of Superprof. With such a great platform to support me from behind, i must say that i am very grateful to be able to be attached to Superprof that more and more students get to know me as an English tutor.

10 février 2026
Avis spontané
Noté 2 sur 5 étoiles

Payment verification is nonsense

I've registered myself as tutor for an accounting and there's a student asking to learn from me. I've accepted her and asked what field of accounting she want to learn and suddenly, she make payment for me. The superprof.com.my notified me and asking me to verified my banking information, by approving a fake payment request (they claimed not involved any payment). There is many other web requesting customer to verified their bank account by more valid way, not like this way. Very suspicious, just like scammer.

19 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

TERRIBLE Customer Service, Zero Action on Refund/Cancellation

This platform is a massive disappointment and a risk to your wallet.

1. Charged Without Service: I was charged for a "Student Pass" before I even finalized a booking or received any service.

2. Impossible to Cancel: There is no straightforward path to cancel the subscription, and when I tried to get a refund and cancellation through support, I was met with complete silence and automated replies ("SuperAi"). They refuse to take action.

3. No Teacher Reply: On top of everything else, the teacher I was interested in never even replied.

16 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAM ALERT

Highly unresponsive tutor. Accepted the lesson request, and suddenly ghosted the student. No reply through web chat, email or text! Scam alert.

9 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

TELC C1 Tutor Syafiq

I highly recommend Syafiq for TELC C1. The lessons are incredibly clear, well-structured and made complex topics easy to understand. I've seen a significant improvement in my daughter Germany. Shafiq's supportive approach made learning enjoyable and effective for her. May Allah make it easy for her to pass TELC C1 Hochshule exam. Thank you Syafiq & Superproof.

8 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Extremely Disappointed – Unauthorized Charges and No Support from Superprof

I’m deeply disappointed with my recent experience on the Superprof platform. After being shown what looked like a legitimate student request (with names and lesson value clearly mentioned), I was asked to enter my card details to proceed. Believing it was genuine, I followed the instructions — only to later discover that multiple unauthorized transactions were made on my card without any OTP or confirmation.

Even worse, all messages related to that student inquiry were later deleted from the internal messaging system. Thankfully, I had taken screenshots of everything, including the student name, message, and payment prompt. These were submitted as proof.

Despite contacting all available Superprof support emails over the past few days, I have not received a single helpful response. Instead, they quote this message:

“As a reminder, Superprof will never use the platform's internal messaging system to ask you for personal information, bank details, or to prompt you to validate a transaction.”

But the truth is — I received exactly such a message through their own platform, and I submitted full screenshots as proof. No one has addressed that fact. No one has responded to my refund request either.

Due to these malicious and deceptive practices, I had no choice but to cancel my bank card, which caused further inconvenience.

All I asked for was a fair refund and a responsible explanation. But the silence from Superprof has left me with no trust in the platform.Please act responsibly and help others avoid this experience.

14 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing!

superprof provided sufficient support and guidance alongside independence which is really good for tutors

29 septembre 2023
Noté 5 sur 5 étoiles

The knowledge and skills I have helps many students

This is my first time experience a request to teach an international adult student. It is a great honour to have this opportunity given by superprof. I am teaching using my expertise and tools for the past 10 years in the teaching industry. The student and I have a very good communication in English and he is improving. When my students improve and climb the ladder to success, there is no words that can describe how happy I am too. Thank you.

20 août 2023
Noté 4 sur 5 étoiles

Great website

Great website, very helpful. Like the fact that they don't have a paywall for free users. There are some slight issue with the website, still feels a little clunky. There are 2 slight issue that I noticed. I could not change the the lesson type after first choosing it, can only change to something similar, does not have a search button, so I had to create a entirely new lesson. Another is one somehow when viewing as editor, under pricing there is a cost for webcam, even though I did not activate the choice for webcam, but I did notice student view does not have the same issue. I believe after some touchup on the website, this website could absolutely be a 5/5.

8 août 2023

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