Vérifié
Vet Billing was so easy and took the stress out of worrying about how I was going to save my pet I could focus on getting my pets health & I recommend every Vet to have this option !!
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Lisez les avis des autres
Vérifié
The fact that I am able to use this payment process during this very difficult time with my pet is greatly appreciated. Thank you for caring.❤️
Vérifié
With my Rotty tearing an ACL the surgery was expensive. We had the contract drawn up. Before the original contract expired my Rotty tore his OTHER ACL. Vet billing allowed us to add more payment and r... Voir plus
L'entreprise a répondu
Vérifié
Omgoodness, there are no words. Their kindness, their actions and the care I and my cat, Cher were treated with love and respect even though they had to jump through hoops just to get someone to fin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de VetBilling
Écrit par l'entreprise
Every day in veterinary clinics across the country, a familiar moment unfolds: a pet needs care that the family can’t immediately afford. Veterinarians want to help, but when credit-based financing isn't an option, moving forward with treatment feels too risky for the clinic.
Our Mission
At VetBilling, our mission is to make sure that moment ends differently—with a "yes, we have a solution!" We help veterinarians and pet parents move forward with treatment by turning financial obstacles into manageable payment plans.
What We Offer
VetBilling is more than a payment platform—it’s a Financial Care Hub that equips clinics with practical, compassionate tools to make care accessible and sustainable.
From managed payment plans to Pet Savings Accounts, “Pay Ahead” programs, and employee payment options, we provide practices with a flexible financial ecosystem that meets their clients' needs and supports the clinic's bottom line.
For Clinics
VetBilling is a reliable alternative to traditional credit-based financing. Clinics maintain complete control over client approvals, while we handle automation, payment management, customer service, and payment recovery—reducing financial exposure and administrative stress.
For Pet Parents
VetBilling offers a transparent, interest-free way to spread out the cost of care. No hard credit checks. No surprise fees. Just simple, straightforward payment options created in partnership with your trusted veterinarian.
Why It Matters
We believe in protecting the human-animal bond and reducing moral distress for veterinary teams. Every “yes” to care is a story that continues.
VetBilling — It’s about time.
More time to pay, more time to love, more time together.
Our Mission
At VetBilling, our mission is to make sure that moment ends differently—with a "yes, we have a solution!" We help veterinarians and pet parents move forward with treatment by turning financial obstacles into manageable payment plans.
What We Offer
VetBilling is more than a payment platform—it’s a Financial Care Hub that equips clinics with practical, compassionate tools to make care accessible and sustainable.
From managed payment plans to Pet Savings Accounts, “Pay Ahead” programs, and employee payment options, we provide practices with a flexible financial ecosystem that meets their clients' needs and supports the clinic's bottom line.
For Clinics
VetBilling is a reliable alternative to traditional credit-based financing. Clinics maintain complete control over client approvals, while we handle automation, payment management, customer service, and payment recovery—reducing financial exposure and administrative stress.
For Pet Parents
VetBilling offers a transparent, interest-free way to spread out the cost of care. No hard credit checks. No surprise fees. Just simple, straightforward payment options created in partnership with your trusted veterinarian.
Why It Matters
We believe in protecting the human-animal bond and reducing moral distress for veterinary teams. Every “yes” to care is a story that continues.
VetBilling — It’s about time.
More time to pay, more time to love, more time together.
Coordonnées de contact
PO Box 245, 21094, Timonium, Etats-Unis
- 800-766-1918
- [email protected]
- vetbilling.com
4,6
Excellent
140 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Vérifié
Even though I called to update my…
Even though I called to update my payment information, they didn't do it and charged me because my card didn't go through. I emailed them and they told me to call, but it still didn't work.
26 janvier 2026
Réponse : VetBilling
Hi Estefanie — We are really sorry for the frustration you experienced. We understand how upsetting it is when you’ve tried to update payment information and something still doesn’t work as expected.
For security reasons, our team isn’t able to review or update personal account details by email, which is why we ask that you call us directly. That said, it’s important to us that when you do call, the issue is properly handled.
Our office is currently closed, but I’m forwarding this to our Payment Support team so they can look into what may have happened and make this right. Please call us when we reopen tomorrow morning at 9:00am Eastern, so we can locate your account and resolve this as quickly as possible. Our number is 1-800-766-1918.
Thank you for bringing this to our attention — we genuinely want to help.
Vérifié
You were there at a critical time for…
You were there at a critical time for our dog! We can’t thank you enough!
25 janvier 2026
Vérifié
Vet Billing was so easy…
Vet Billing was so easy and took the stress out of worrying about how I was going to save my pet I could focus on getting my pets health & I recommend every Vet to have this option !!
25 janvier 2026
Vérifié
Compassionate Service
The fact that I am able to use this payment process during this very difficult time with my pet is greatly appreciated. Thank you for caring.❤️
26 janvier 2026
Vérifié
Vérifié
Vérifié
Helpful when we needed it
Vet billing came through for us when my cat was sick and we needed help. It was easy and fast. For helpful and useful when we needed it.
25 janvier 2026
Vérifié
They have allowed service for my pets &…
They have allowed service for my pets & pay over time saving my pets
4 octobre 2025
Réponse : VetBilling
Thank you for taking the time to leave us a review, letting us know that having a pay-over-time option has been helpful for you. We appreciate it.
Vérifié
Réponse : VetBilling
We are so happy to hear that. Thank you for leaving us a review.
Vérifié
Great company to work with
This company provided the option to get life saving care for my pet I wouldn't have been able to get otherwise. So thankful to be able to make payments. Payment plan was explained in detail.
26 décembre 2025
Réponse : VetBilling
We are so pleased to hear that having a payment plan enabled you to get lifesaving care for your pet. Thank you for taking the time to find us on Trustpilot to leave a review. Our entire team appreciates it.
Vérifié
Grateful this was an option and easy to…
Grateful this was an option and easy to do with fair pricing.
26 décembre 2025
Réponse : VetBilling
We appreciate your taking the time to leave us a review.
Vérifié
Excellent customer service
Excellent customer service, excellent finance plans. Our pet did not survive the inevitable, but we are thankful for the care and understanding from everyone. Thank you so very much for everything.
26 décembre 2025
Réponse : VetBilling
We are so sorry that your pet didn't survive, but thank you for taking the time to let us know that having a payment plan helped ease some of the financial stress. We appreciate your leaving us a review.
Vérifié
Still Good Companies Out There
VetBilling worked with me so that the passing of our beloved dog did put us in financial hardship. They made it possible for us to mourn our fur baby.
26 décembre 2025
Réponse : VetBilling
Thank you for letting us know that we helped make things easier through the process of letting go of your fur baby. Everyone on our team has been in the same position at some point, and we know how painful it is. We are so sorry for your loss. Thank you for taking the time to leave us a review, even in your sorrow.
Vérifié
Réponse : VetBilling
Thank you for letting us know that the process was easy and convenient. We appreciate your leaving us a review.
Vérifié
Thank you for saving Cheeto ❤️
25 novembre 2025
Réponse : VetBilling
You are so welcome. Thank you for letting us know that having a payment plan option helped save Cheeto's life.
Vérifié
What an amazing option
Was an amazing option for us when had an unexpected emergency with our baby!
26 novembre 2025
Réponse : VetBilling
We are so happy to hear that VetBilling helped during an unexpected emergency. Thanks for leaving us a review.
Vérifié
Réponse : VetBilling
Thank you for leaving us a review.
Vérifié
So grateful for Vet Billing
My experience with Vet Billing was outstanding. My Flamepoint Siamese boy was incredibly sick due to multiple health issues. Because of Vet Billing, I was able to get my sweet boy in for one final visit on May 22nd. I had to know that I had exhausted every avenue possible before I had to make the hardest decision ever imaginable. With Vet Billing, I was able to pay in small installments over a 6 month period. Even though my boy was gone the day after my first payment had come due, I felt better knowing I was able to make my final decision armed with the facts that he would not be able to ever recover from his various health issues. I will always be grateful for this service during my time of need. I recommend it to anyone who can't immediately come up with the cost of veterinary services. Thank you, Vet Billing <3
Rest in Peace, Sonic 4/3/19 - 6/26/25
21 mai 2025
Réponse : VetBilling
We are so sorry for the loss of your beloved Sonic, and we are glad that the payment plan option relieved you of financial stress during this difficult period. Everyone on our team knows what it is like to "exhaust every avenue possible before making the hardest decision ever." We have so much empathy. We hope your heart is beginning to heal. ❤️
Vérifié
Réponse : VetBilling
Thank you for taking the time to let us know. We appreciate the review.
Vérifié
Réponse : VetBilling
We're so happy your vet made this option available to you. Thanks for letting us know it was an easy process.
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