Vérifié
My experience with Vizilok regarding my order was quite good. They were excellent at communicating and keeping me informed as to the status and progress of my order. If they had any questions, they... Voir plus
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Lisez les avis des autres
Vérifié
I ordered a left-handed lock in error; I actually needed a right-handed lock. The customer service team was so responsive in helping me return and reship. Can't thank them enough. When the correct ite... Voir plus
L'entreprise a répondu
Vérifié
Customer service was quick to answer my concerns. They were very helpful in understanding that my broken product was only a month out of warranty and they honored the warranty and shipped me a replac... Voir plus
L'entreprise a répondu
Vérifié
I had a question about an ADA door handle and used the Chat session option to reach out. I couldn't get through for some reason, but the representative emailed me right away and answered my question!... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'outillage
- Agence d'architecture
- Grossiste en matériel de construction
- Homme à tout faire
- Magasin de bois
- Restaurant
Écrit par l'entreprise
Provide a sense of privacy and security with our one-of-a-kind commercial quality privacy indicator locks - perfect for public restrooms in busy places. Our locks are purchased by different organizations in USA and CanadaAirports, Architects, Churches, Facility Locksmiths, Fitness Clubs, Hardware specialists, Hospitals, Hotels and Resorts, Nursing Homes, Real Estate Developers, Residential communities, Restaurants, Retail Chains, Universities, Wholesale distributors
Coordonnées de contact
2609 E 14 Street, 11235, New York, Etats-Unis
- 833-353-1775
- [email protected]
- vizilok.com
4,7
Excellent
435 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Vérifié
Vérifié
Vérifié
Very quick to answer questions and to…
Very quick to answer questions and to get my order out.
9 janvier 2026
Vérifié
My experience with Vizilok regarding my order of indicator locks.
My experience with Vizilok regarding my order was quite good. They were excellent at communicating and keeping me informed as to the status and progress of my order. If they had any questions, they reached out to have them answered. Products shipped in a very timely manner.
8 décembre 2025
Incredible service and a superior…
Incredible service and a superior product. The customer service representative showed remarkable understanding, making special considerations for the extenuating circumstances of my construction project. The locks themselves have exceeded expectations—they're stylish and incredibly reliable. A truly seamless experience from start to finish.
26 septembre 2025
Avis spontané
Réponse : Vizilok
We’re truly grateful for your kind words and thrilled that our team could support you during your construction project. It means a lot to hear that both our service and our locks exceeded your expectations. We’re committed to making every experience seamless—and your feedback lets us know we’re on the right track.
Thanks again for choosing us!
Tiene todo lo que necesito
Tiene todo lo que necesito. Y las pocas veces que necesite hablar con atencion al cliente. Recibi respuestas rapidamente.
20 novembre 2025
Avis spontané
Réponse : Vizilok
Muchas gracias por su opinión. ¡La valoramos enormemente!
I found exactly the door lock I needed…
I found exactly the door lock I needed and the ordering process was quick and intuitive. Their customer support was incredibly helpful and resolved a warranty issue promptly without any hassle. The lock works reliably and I’m very pleased with the whole experience.
3 septembre 2025
Avis spontané
Réponse : Vizilok
It’s especially rewarding to hear that our customer support could resolve your warranty issue quickly and without hassle. Your satisfaction means everything to us.
Thanks again for your trust—we’re here whenever you need us!
Vérifié
great product and very easy get…
great product and very easy get purchase. great experience with your salesperson.
7 novembre 2025
Réponse : Vizilok
Thank you for your feedback, Darren!
The products really need improvement
The products really need improvement. Just an average experience overall.
1 octobre 2025
Avis spontané
Réponse : Vizilok
Hi Calliope! Thank you for sharing your thoughts. We take all feedback seriously—but after reviewing your comment and purchase history, we couldn’t verify any interaction with our products or services. If this review was posted in error or doesn’t reflect a genuine experience, we kindly ask that it be reconsidered or removed.
We’re committed to transparency and improvement, and we welcome constructive feedback from verified customers. If you’d like to clarify or provide more details, feel free to reach out directly to [email protected]. Thank you!
Vérifié
Vérifié
Great experience and customer service
Great experience and customer service. I was promptly reimbused for a door handle that didn't arrive on time and was shipped a new one overnight for free when I had an issue with the first.
28 octobre 2025
Vérifié
Great Products!
13 octobre 2025
I had a great experience with Vizilok
I had a great experience with Vizilok! The locks are top-quality, easy to install, and look fantastic. Customer service was excellent, and delivery was fast. Highly recommend!
30 septembre 2025
Avis spontané
Vérifié
I have never had any issues with my…
I have never had any issues with my orders. Top Notch service!
9 octobre 2025
Vérifié
Good selection of products and easy to…
Good selection of products and easy to find the one we needed. Easy secure ordering through Shop.
9 octobre 2025
Great experience with Vizilok
Great experience with Vizilok! The locks are high-quality, easy to install, and look great. Excellent customer service and fast delivery - highly recommend!
27 septembre 2025
Avis spontané
Vérifié
latch plates for 2 3/8" not provided
latch plates for 2 3/8" are not provided and must be ordered seperately
2 octobre 2025
Vizilok provides excellent customer…
Vizilok provides excellent customer service and fast shipping
5 septembre 2025
Avis spontané
Vérifié
Vérifié
Easy to order
Ordered with Prime. Very easy process took about 1 min. Same item as I ordered 10 years ago and is holding up well in commercial restroom
3 septembre 2025
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