LeadMailbox Avis 185

Great customer support, onboarding team is great. So glad to choose LeadMailbox. Nice integration with my lead providers. Thank you

My boss suggested I attend a LeadMailbox webinar after he set up my account. I didn't figure I would learn anything, but you know, the boss "suggested" I attend. So, I did. Emi began the webinar by bringing up her presentation but before she started, she asked how I was using the system. She asked if there was a way they could make the system easier for me to use. I won't bore you with the details, like I bored Emi, but Emi had solutions! Now, this is not to say that the LeadMailbox system is hard to use, but I wasn't getting all I could from it. Emi explained what she would do, had me send over some information & said everything would be set up the following day. Not only was it set up on time, but (just like she said) it streamlined my workflow & simplified my process from several steps down to two clicks.
Working with the new set up has not only streamlined my process but eliminated some anxiety I had doing it the old way. Anyways, many thanks to Emi for delivering on her promise & making my marketing calls much, much easier.

Great team easy to work with! Even when I cancelled they sent a nice message that’s the kind of company they are!

Leadmailbox has been great to work with. The staff is always very friendly and responsive to your needs & concerns.

I've been using Leadmailbox since 2006, yep, almost 20 years, and have been very satisfied

LIKE: Ease if use for the end users.
DISLIKE:
-Reports. Ex; Sent email report only goes back 15 days. Difficult to create your own.
-There is no way to download in one document all email templates (compliance request).
-Cannot freeze the Leads view page, as in an Excel sheet, when viewing 100 contacts at a time (suggestion).
-There are not enough updates/improvements to the interface.

I've been working with Bob and the team for about 2 decades now, first in the mortgage industry and then in the restaurant industry. LeadMailBox has given me back a ton of time that would be spent chasing calls and emails...highly recommend!!!

I’ve been using LeadMailbox CRM for over 10 years, and I couldn’t be happier. The platform is reliable, easy to use, and has everything I need to manage leads efficiently. What really sets LeadMailbox apart is their amazing customer service — it’s truly personalized. Whenever I reach out with a question or issue, I get a quick, friendly, and effective response. It’s rare to find a company that still provides this level of care and attention.

Highly recommend LeadMailbox to anyone looking for a dependable CRM backed by a team that genuinely values its customers!

Would you like me to make it soun

I give this company a 5 star they have a wonderful lead generation platform that helps keep your client's in engaged and connected. They also have a wonderful professional staff that helps you and answers all your questions to help grow your business. I would highly recommend this company to anyone that wants to grow their business. Thank you, Bob, and Staff

Great CRM accompanied with outstanding Customer Support! Dave Wilson's professionalism and responsiveness is next level! Thank you LeadMailbox and Dave! 10/10 HIGHLY RECOMMEND

I was recently referred to Lead Mail Box by my website development team for CRM products and services, and I'm glad I made the move. Spencer was fantastic—he got me set up quickly and explained the system in a clear, straightforward way.

During the early testing phase, we ran into a few technical challenges, but their high-level support team stepped in with attentive service and hands-on guidance, especially when it came to building out custom email templates.

Lead Mail Box also helped establish bilateral integration with my LOS and lateral integration with my POS, which was a big win. Although we’re still early in the process, the CRM platform is solid and sets us up for long-term success.

Highly recommend their team and platform for any mortgage professional looking to streamline their workflow and improve client communication.

Bob Price did an outstanding job on the email drip campaign and walking me through it. He really listened when I told him certain things and changed them to exactly what I wanted. Thank you for such a gret job, LeadMailBox!

Working with Bob has been a one-of-a-kind experience. We've been in this business a long time, and we've never come across anyone as helpful and committed as Bob—and LeadMailbox has been instrumental in supporting our growth.

Spencer, was on top of it from the jump!! Old school customer service!! Could not ask for a better experience. Leadmailbox is outstanding!

Great customer service

Spencer and his team are great and efficient!

Dear Lead Mail Box Team,

I hope this message finds you well. I wanted to take a moment to express my heartfelt thanks to your entire team for the exceptional service you have provided. I have had such a positive experience working with your company, and I truly appreciate the professionalism, efficiency, and reliability you've shown.

Your dedication to delivering top-quality solutions is evident, and it has been a pleasure collaborating with you. I look forward to continuing our partnership and seeing all the great things we can accomplish together.

If there’s anything further needed from my end, please don’t hesitate to reach out.

Thank you again for being such a great company to work with.

Best regards,
Darren

Very good people here Bob personal service king!!

Thank you NO BOTS or AI I love it!

LeadMailbox is well supported and has been a really functional CRM for us.

The support team at Leadmailbox is the best in our industry hands down. I've been a broker for almost 10 years and have had 5+ different CRM's from jungo to bonzo to hubspot to insellerate, and every one of their customer service is not comparable to the leadmailbox team. Their ability to tie into any lead provider is their specialty and also if you need any field name adjusted or any help with ensuring your lead data accurately flows in from the thousands of providers, this company is the best at making that happen. On top of that, their system is easy to use and very functional for any loan officer.