Artist Beware: Luna-Lumine
7 months ago
General
The artist I was scammed by is
Luna-Lumine
I bought a YCH from her last year and she never delivered. I never received any updates either even though she kept promising to have some to share "next week" which, as you can imagine, never came.
I wanted to be graceful since after commissioning her she went through a lot of personal battles including a surgery but her absence and lack of communication started to worry me. I reached out to her on several occasions through different outlets trying to get a hold of her but never got a response. My last message to her is still sitting unread in my FA notes.
I wasn't going to post this since there wasn't much that I could do. My time to file a chargeback had come and gone so I considered my money to be permanently lost and she went completely inactive in her account so I wasn't worried about anyone else falling into the same trap that I did.
However, just a few minutes ago I went on her profile out of sheer curiosity and noticed that she has erased all her shouts (which included me and a bunch of other people concerned about her absence) and she also deleted the last submission of her gallery which also had comments of mine asking about her whereabouts and feeling like I had been scammed. My message to her is still unread like I mentioned but she clearly has logged into her account at some point and deleted all traces of her absence and of the work/money she owes to her customers.
As much as I would like to have faith that she is doing so in preparation for an update, the fact that she STILL hasn't answered me but has the time to go and clean her profile of all comments that point to her bad business is not a good look and doesn't give me much hope for her or my commission.
Just putting it out there since her profile states she's open for commissions again. Don't do business with her. Beware.
Luna-LumineI bought a YCH from her last year and she never delivered. I never received any updates either even though she kept promising to have some to share "next week" which, as you can imagine, never came.
I wanted to be graceful since after commissioning her she went through a lot of personal battles including a surgery but her absence and lack of communication started to worry me. I reached out to her on several occasions through different outlets trying to get a hold of her but never got a response. My last message to her is still sitting unread in my FA notes.
I wasn't going to post this since there wasn't much that I could do. My time to file a chargeback had come and gone so I considered my money to be permanently lost and she went completely inactive in her account so I wasn't worried about anyone else falling into the same trap that I did.
However, just a few minutes ago I went on her profile out of sheer curiosity and noticed that she has erased all her shouts (which included me and a bunch of other people concerned about her absence) and she also deleted the last submission of her gallery which also had comments of mine asking about her whereabouts and feeling like I had been scammed. My message to her is still unread like I mentioned but she clearly has logged into her account at some point and deleted all traces of her absence and of the work/money she owes to her customers.
As much as I would like to have faith that she is doing so in preparation for an update, the fact that she STILL hasn't answered me but has the time to go and clean her profile of all comments that point to her bad business is not a good look and doesn't give me much hope for her or my commission.
Just putting it out there since her profile states she's open for commissions again. Don't do business with her. Beware.
FA+

I heard from the account middle of May (just after all the shouts were cleared):
"Hello there and sorry for not updating sooner, this is Lunas brother. She is in really bad health condition in hospital and at this moment we are not sure what future days will bring us. For your commission I am not sure as Luna is unrenspossive at the moment, if anything is needed now I guess you can request refund on PayPal and we will process it when we can. We hope Luna will pull through it and she will be able to contact you soon."
My patience and sympathy are running thin... my skeptical "con / scam" sirens are going off too. Bottom line this is this is an unprofessional account not currently doing sound buisiness. I am out $100 for a commission I payed for Augest 2024 and I've written it off.
Do not give this account any more money.
Obviously, if it were true I truly hope she gets better and everything is alright but my faith in this person being truthful is zero.