Engagement Platform for SaaS & Cloud Services
Turn every user into a power user, advocate, and recurring revenue driver— optimized for SaaS growth.
Ambassador helps SaaS and cloud-based platforms deliver personalized experiences, reward real usage, and drive expansion—without engineering lift or clunky marketing tools.
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An award-winning platform. Loved by customers







SaaS B2B and Cloud Service Brands Trust Ambassador
Results that speak for themselves
boost in user activation rates
ROI from expansion-focused offers
faster program deployment
reduction in churn within 60 days
Whatever your role is, we've got you covered
Our platform is designed to help every team in your organization drive results
Marketing Leaders: Own the funnel with personalized, automated engagement.
Own the full funnel with personalized referral journeys and conversion-boosting incentives—all in one place.
- Behavior-Based Campaigns
- Triggered Reward Flows
- Multichannel Touchpoints
- Dynamic Segmentation
- No-Code Activation

Product Teams: Experiment faster, launch smarter.
Build no-code customer journeys that respond to real-time behaviors and test what drives the best outcomes.
- Plan Upgrade Incentives
- Loyalty & Referral Synergy
- In-App Triggered Actions
- Predictive Analytics
- API & Webhook Flexibility

Customer Experience Pros: Turn feedback into advocacy.
With Hiro, our AI companion, gather insights post-purchase or post-support, and reward loyalty with meaningful engagement.
- Hiro AI Feedback Prompts
- Personalized Outreach
- Post-Purchase Journeys
- Tiered Engagement Levels
- Advocacy-Based Rewards

IT / Ops: Secure, Scalable, and Seamlessly Integrated
Give your teams powerful tools without sacrificing security, control, or performance.
Ambassador is built to make IT’s life easier: robust permission controls, GDPR/CCPA compliance, and integrations that won’t break things. Monitor usage, manage roles across teams, and ensure safe scaling without ballooning your tech stack.
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Finance and Procurement: See clear ROI and control budgets.
Track performance by program and channel, and align incentives with cost-effective customer growth.
- ROI Tracking
- Budget Controls
- Incentive Management
- Performance Dashboards
- Cost per Conversion

Sales Teams: Warm leads and human-first interactions.
Use behavioral triggers and referral incentives to shorten sales cycles and drive high-intent traffic.
- Embedded Referral Flows
- Trigger-Based Nurture
- Warm Lead Signals
- Trigger-Based Outreach
- Real-Time Alerts

Automate Onboarding. Reduce Churn. Scale ARR.
Referral Marketing
Turn satisfied users into your most scalable growth channel.
Ambassador makes it easy for SaaS brands to activate customer referrals at key moments—after onboarding, during peak usage, or post-renewal. Launch automated referral flows that reward sharing and track every conversion back to the source.
Loyalty (Customer Advocacy)
Build a customer base that grows your base.
Reward renewals, power users, and advocates who share your product. Automate loyalty flows and track referrals with precision
Incentives & Upsells
Maximize revenue from every user.
Use performance-based incentives to drive adoption of higher tiers, integrations, or add-ons. Scale upsells with zero sales friction.
FlowBuilder
Empower your team to build, test, and launch without engineering.
Our drag-and-drop Flow Builder puts marketing, CX, and product teams in control. Trigger personalized touchpoints based on events, segments, or even feedback—and adjust them in real-time, with no dev tickets required.
Hiro: AI Feedback Bot
Let your AI co-pilot gather insights, reduce churn, and boost loyalty.
Hiro, our friendly AI assistant, checks in with customers post-purchase, post-service, or mid-journey. It asks the right questions, tags sentiment, and brings actionable feedback back to your dashboard so you can continuously optimize every experience.
Integrations
Plug Ambassador into your tech stack and launch in days, not weeks.
Connect with Salesforce, Shopify, HubSpot, Klaviyo, and more. Whether you’re syncing contacts, tracking revenue, or triggering campaigns, integration is seamless—because we built it that way.
Communication Co-Pilot
Automate Conversations That Convert
Engage customers at the perfect moment—without lifting a finger. Communication Co-Pilot delivers personalized, behavior-based messages across email, WhatsApp, and other platforms, helping you drive action, gather feedback, and scale engagement with ease.
Enterprise-Grade Compliance
Customer engagement only works when customers trust you.
Ambassador is fully GDPR, SOC2/Type II, US Data Privacy, and CCPA compliant with enterprise-grade security baked in. From consent management to data access controls, your programs stay compliant—and your customers stay confident.
Choose Your Plan
Growth
All the basics for your first custom-branded referral experience.
Starting at $300/month*
Growth
All the basics for your first custom-branded referral experience.
Starting at $300/month*
Pro
Custom features and integrations while your business grows.
Starting at $500/month*
Pro
More custom features and integrations while your business grows.
Starting at $600/month*
Established & Enterprise
Enterprise
Concierge success and support paired with enterprise-level security.
Established & Enterprise
Enterprise
Concierge success and support paired with enterprise-level security.
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