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@g0r1v3r4 g0r1v3r4 commented Oct 9, 2024

Added troubleshooting articles for a new Resource Health section to help users understand how to troubleshoot issues with their resources or when to open an issue with support team.

Resources Address are:

  • Cluster heartbeat connection status
  • ETCD Cluster quorum loss
  • BareMetal Machine ReadyState False

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Learn Build status updates of commit a1b952e:

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articles/operator-nexus/troubleshoot-bmm-not-ready-state.md ⚠️Warning Details
articles/operator-nexus/troubleshoot-cluster-heartbeat-connection-status-disconnected.md ⚠️Warning Details
articles/operator-nexus/troubleshoot-etcd-cluster-possible-quorum-lost.md ⚠️Warning Details
articles/operator-nexus/TOC.yml ✅Succeeded

articles/operator-nexus/troubleshoot-bmm-not-ready-state.md

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articles/operator-nexus/troubleshoot-cluster-heartbeat-connection-status-disconnected.md

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articles/operator-nexus/troubleshoot-etcd-cluster-possible-quorum-lost.md

  • Line 0, Column 0: [Warning: h1-missing - See documentation] H1 is required. Use a single hash (#) followed by a space to create your top-level heading.
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Note: Your PR may contain errors or warnings or suggestions unrelated to the files you changed. This happens when external dependencies like GitHub alias, Microsoft alias, cross repo links are updated. Please use these instructions to resolve them.

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@Jak-MS
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Jak-MS commented Oct 9, 2024

@g0r1v3r4 - for new articles, you'll need to work with a Microsoft content manager/writer.

@sherrygonz - can you own these or suggest someone? thanks.

#label:"aq-pr-triaged"
@MicrosoftDocs/public-repo-pr-review-team

@prmerger-automator prmerger-automator bot added the aq-pr-triaged tracking label for the PR review team label Oct 9, 2024
@sherrygonz
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@Jak-MS I do not believe I am the correct person to assign this too. I believe the Nexus dev/eng folks are the group that owns this content.

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Maybe try these two folks to determine who could own/work on this: Anthony Twum-Barimah or Pankaj Goyal.

@sherrygonz sherrygonz removed their assignment Oct 9, 2024
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Jak-MS commented Oct 9, 2024

@atwumbarimah @pgoyal01 - does this content fall under your area? if so, can you own it moving forward ... (after @g0r1v3r4 completes it and takes the PR out of draft mode?) if not, would you be able to suggest someone to own this? thanks!

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Jak-MS commented Oct 9, 2024

#assign: @atwumbarimah, @pgoyal01

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@Jak-MS after a large org shuffle in June, I don't have any Learn product ownership.

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Learn Build status updates of commit 07213a5:

⚠️ Validation status: warnings

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articles/operator-nexus/includes/prereq-az-cli.md ⚠️Warning Details
articles/operator-nexus/includes/contact-support.md ✅Succeeded
articles/operator-nexus/TOC.yml ✅Succeeded
articles/operator-nexus/troubleshoot-bmm-not-ready-state.md ✅Succeeded
articles/operator-nexus/troubleshoot-cluster-heartbeat-connection-status-disconnected.md ✅Succeeded
articles/operator-nexus/troubleshoot-etcd-cluster-possible-quorum-lost.md ✅Succeeded

articles/operator-nexus/includes/prereq-az-cli.md

  • Line 10, Column 38: [Warning: file-not-found - See documentation] Invalid file link: 'howto-install-cli-extensions.md'.

For more details, please refer to the build report.

Note: Your PR may contain errors or warnings or suggestions unrelated to the files you changed. This happens when external dependencies like GitHub alias, Microsoft alias, cross repo links are updated. Please use these instructions to resolve them.

For any questions, please:


> [!IMPORTANT]
> `ClusterConnectionStatus` is **not** the same as Arc Connected Kubernetes Clusters.
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Can we include metric also to monitor cluster connection status.

like below: Avg Cluster Connection Status for <> by Cluster Name where Cluster Name = <<'clustername'>>


### Other possible causes to evaluate

- Are there recent changes to the Managed Identity permissions for the Cluster Manager or Cluster?
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MSI permissions change is internal to MSFT. we should not add into public document.


### 1. Ensure Network Connectivity for the Cluster

TODO - what steps could be done here?
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If Undercloud to Azure connectivity is disconnected cluster connection status will move to disconnected state.

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