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This project uses clustering to distinct segment customers and enhance promotional strategies. It involves Exploratory Data Analysis (EDA), Feature Engineering, Dimensionality Reduction with PCA, and clustering with K-Means.

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nanmaharaj/CustomerSeg-Clustering

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Customer Segmentation for Targeted Promotions

This project focuses on identifying distinct customer segments through a series of analytical steps to enhance promotional strategies and improve marketing efforts.

Project Overview

  1. Data Loading and Exploration

    • Load the Dataset: Import the dataset into the environment.
    • Initial Exploration: Perform exploratory data analysis (EDA) to understand the dataset's structure, summary statistics, and potential anomalies.
  2. Data Cleaning

    • Handle Missing Values: Identify and address missing data through removal.
    • Remove Outliers: Detect and eliminate outliers that could skew analysis results.
    • Correct Data Types: Ensure that all data types are appropriate for analysis.
  3. Feature Engineering

    • Create New Features: Develop new features based on domain knowledge to enhance model performance.
    • Encode Categorical Variables: Convert categorical variables into numerical form.
  4. Data Preprocessing

    • Scale and Normalize Features: Standardize features to ensure uniformity across the dataset.
  5. Dimensionality Reduction

    • Apply Dimensionality Reduction Techniques: Use Principal Component Analysis (PCA) to reduce the number of features while retaining significant information.
  6. Optimal Number of Clusters Determination

    • Elbow Method or Silhouette Analysis: Apply to determine the optimal number of clusters.
  7. Cluster Analysis

    • Cluster the Data: Perform clustering using K-Means based on the results from the Elbow Method or Silhouette Analysis and assign cluster labels to each data point.
  8. Cluster Demographic Evaluation

    • Analyze Cluster Demographics: Evaluate and interpret the demographic characteristics (e.g., age, gender, income) of each cluster.
  9. Cluster Shopping Habits Evaluation

    • Analyze Shopping Habits by Cluster: Examine the shopping behaviors (e.g., purchase frequency, product categories) within each cluster to draw insights about customer segments.

Tools and Libraries Used

  • Python
  • Pandas
  • NumPy
  • scikit-learn
  • Matplotlib
  • Seaborn

About

This project uses clustering to distinct segment customers and enhance promotional strategies. It involves Exploratory Data Analysis (EDA), Feature Engineering, Dimensionality Reduction with PCA, and clustering with K-Means.

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